Question 1

What are the different markets in which
        Zoho Desk and
        UserVoice compete against each other?

Accepted Answer

Zoho Desk and
        UserVoice compete against each other in
        the Customer Engagement, Knowledge Management, Contact Center, Customer Experience, Customer Feedback Tools.

Question 2

How does the market share of
        Zoho Desk
        and UserVoice compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        Zoho Desk has a
        0.31%
        market share in comparison to
        UserVoice’s
        0.22%.
        Since it has a better market share coverage,
        Zoho Desk holds the
        14th
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        UserVoice holds the
        16th spot.

Question 3

How many customers are acquired by
        Zoho Desk and
        UserVoice in the
        Knowledge Management segment?

Accepted Answer

Zoho Desk has
        5,179 customers and
        UserVoice has
        3,649 customers in the
        Knowledge Management
        segment. Zoho Desk has
        1530 more customers than
        UserVoice in this category.

Question 4

What are the countries in which
        Zoho Desk and
        UserVoice has more customers?

Accepted Answer

Zoho Desk has more customers in United States, India and Australia.
UserVoice has more customers in United States, United Kingdom and Canada.

Zoho Desk Vs UserVoice : In-Depth Comparison

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Comparing the customer bases of Zoho Desk and UserVoice

Comparing the market share of Zoho Desk and UserVoice

Compare Zoho Desk vs UserVoice customers by geography

Customer Movements for this month

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