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Universal Knowledge

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Universal Knowledge is a multi-functional solution for contact centre, service desk, self-service and internal knowledge management applications.

Knowledge Management
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Market Share of Universal Knowledge

Current Customer(s)

18

Market Share (Est.)

0.00%

Ranking

#89

Top Competitors and Alternatives of Universal Knowledge

The top three of Universal Knowledge’s competitors in the Knowledge Management category are Wix with 68.47%, Zendesk with 12.44%, Quip with 4.04% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix93464068.47%Universal Knowledge vs Wix
Zendesk16976212.44%Universal Knowledge vs Zendesk
Quip551824.04%Universal Knowledge vs Quip
Atlassian Confluence451463.31%Universal Knowledge vs Atlassian Confluence
Freshworks345082.53%Universal Knowledge vs Freshworks
Bitrix24220001.61%Universal Knowledge vs Bitrix24
monday.com152491.12%Universal Knowledge vs monday.com
Salesforce Service Cloud149711.10%Universal Knowledge vs Salesforce Service Cloud
TalentLMS142981.05%Universal Knowledge vs TalentLMS
LiveAgent76210.56%Universal Knowledge vs LiveAgent
Yammer60190.44%Universal Knowledge vs Yammer
Zoho Desk53310.39%Universal Knowledge vs Zoho Desk
Re:amaze49060.36%Universal Knowledge vs Re:amaze
Gitbook40290.30%Universal Knowledge vs Gitbook
UserVoice38960.29%Universal Knowledge vs UserVoice
SkyPrep32130.24%Universal Knowledge vs SkyPrep
Litmos LMS30670.22%Universal Knowledge vs Litmos LMS
MangoApps28600.21%Universal Knowledge vs MangoApps
Jive18840.14%Universal Knowledge vs Jive
Helpjuice13340.10%Universal Knowledge vs Helpjuice
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Popular Comparisons

Top Competitors and Alternatives of Universal Knowledge

The top three of Universal Knowledge’s competitors in the Knowledge Management category are Wix with 68.47%, Zendesk with 12.44%, Quip with 4.04% market share.

Universal Knowledge vs Wix

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Universal Knowledge vs Zendesk

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Universal Knowledge vs Quip

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Universal Knowledge vs Atlassian Confluence

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Universal Knowledge vs Freshworks

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Universal Knowledge vs Bitrix24

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Universal Knowledge vs monday.com

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Universal Knowledge vs Salesforce Service Cloud

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Customers of Universal Knowledge

Around the world in 2024, over 18 companies have started using Universal Knowledge as Knowledge Management tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Netacea50 - 99ManchesterEnglandUnited Kingdom
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KNOWLEDGE BROKER INC50 - 99RenoNevadaUnited States
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Helpjuice20 - 49AustinTexasUnited States
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CSM20 - 49NottinghamEnglandUnited Kingdom
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KeywordSpy20 - 49New York CityNew YorkUnited States
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Association Of Government Contact Center Professionals20 - 49RobertsdaleAlabamaUnited States
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Technapp Solutions20 - 49TennesseeUnited States
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Answer20 - 49JonesvilleNorth CarolinaUnited States
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RQ Tech20 - 49CenturionGautengSouth Africa
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KNOWLEDGE POWERED SOLUTIONS10 - 19RuncornEnglandUnited Kingdom
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Universal Knowledge Customers by Products and Services

The top three products and services offering customers that use Universal Knowledge for Knowledge Management are Knowledge Management (2), Email Marketing (1), Feed Optimisation (1).

Customers

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Universal Knowledge Customers by Employee Size

The majority of Universal Knowledge's customers for the knowledge-management category fall in the company size of 20 - 49 employees (7 companies), 0 - 9 employees (6 companies), 50 - 99 employees (2 companies).

Employee Size

Universal Knowledge Customers by Geography

The top three geographies of Universal Knowledge for knowledge-management are the United States with 8(44.44%), United Kingdom with 7(38.89%), Canada with 1(5.56%) customers respectively.

Customers

Employees of Universal Knowledge

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Also see other Products/Services by Universal Knowledge in:

Knowledge Management

FAQ

Find answers to the most often asked questions by users.

Who are the top Universal Knowledge competitors?

Universal Knowledge’s Top competitors in the knowledge-management category are Wix, Zendesk, Quip. You can view a full list of Universal Knowledge competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Universal Knowledge and 40,000 other technologies on the internet. You can also compare Universal Knowledge and its feature with top competitors here : Universal Knowledge vs Wix Universal Knowledge vs Zendesk Universal Knowledge vs Quip.

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What is Universal Knowledge customer distribution based on company size?

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What is Universal Knowledge market share in the knowledge-management?

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What are the top countries that use Universal Knowledge?

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What are the top industries that use Universal Knowledge?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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