UseResponse helps organize online documentation and provide customer support with UseResponse's customer feedback software and help desk system.
Current Customer(s)
Market Share (Est.)
Ranking
The top three of UseResponse’s competitors in the Knowledge Management category are Wix with 75.83%, Zendesk with 8.04%, Atlassian Confluence with 3.22% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Wix | 1702360 | 75.83% | UseResponse vs Wix |
| Zendesk | 180414 | 8.04% | UseResponse vs Zendesk |
| Atlassian Confluence | 72246 | 3.22% | UseResponse vs Atlassian Confluence |
| Quip | 72166 | 3.21% | UseResponse vs Quip |
| Freshworks | 41343 | 1.84% | UseResponse vs Freshworks |
| monday.com | 34032 | 1.52% | UseResponse vs monday.com |
| Liberty | 28232 | 1.26% | UseResponse vs Liberty |
| Salesforce Service Cloud | 15895 | 0.71% | UseResponse vs Salesforce Service Cloud |
| TalentLMS | 13076 | 0.58% | UseResponse vs TalentLMS |
| Bitrix24 | 10043 | 0.45% | UseResponse vs Bitrix24 |
| Yammer | 8863 | 0.39% | UseResponse vs Yammer |
| Zoho Desk | 7296 | 0.32% | UseResponse vs Zoho Desk |
| Re:amaze | 6674 | 0.30% | UseResponse vs Re:amaze |
| Gitbook | 6161 | 0.27% | UseResponse vs Gitbook |
| LiveAgent | 6018 | 0.27% | UseResponse vs LiveAgent |
| SkyPrep | 5124 | 0.23% | UseResponse vs SkyPrep |
| MangoApps | 3717 | 0.17% | UseResponse vs MangoApps |
| UserVoice | 3626 | 0.16% | UseResponse vs UserVoice |
| Litmos LMS | 3012 | 0.13% | UseResponse vs Litmos LMS |
| Jive | 2511 | 0.11% | UseResponse vs Jive |
Popular Comparisons
The top three of UseResponse’s competitors in the Knowledge Management category are Wix with 75.83%, Zendesk with 8.04%, Atlassian Confluence with 3.22% market share.
UseResponse vs Wix
UseResponse vs Zendesk
UseResponse vs Atlassian Confluence
UseResponse vs Quip
UseResponse vs Freshworks
UseResponse vs monday.com
UseResponse vs Liberty
UseResponse vs Salesforce Service Cloud
Around the world in 2026, over 71 companies have started using UseResponse as Knowledge Management tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Kantar | 10,000+ | London | England | United Kingdom | |
| Procter & Gamble | 10,000+ | Cincinnati | Ohio | United States | |
| Bizagi | 250 - 499 | McLean | Virginia | United States | |
| Baramundi Software | 250 - 499 | Augsburg | Bavaria | Germany | |
| YouFibre | 250 - 499 | Tewkesbury | England | United Kingdom | |
| MindManager | 250 - 499 | San Francisco | California | United States | |
| Mediafly | 100 - 249 | Chicago | Illinois | United States | |
| LayerStack | 100 - 249 | Singapore | Central Singapore | Singapore | |
| BackupGuard | 20 - 49 | St. Petersburg | Florida | United States | |
| BearDev | 20 - 49 | Austin | Texas | United States |
The top three products and services offering customers that use UseResponse for Knowledge Management are Cloud Services (4), Software Development (3), IT Service Management (2).
Customers
The majority of UseResponse's customers for the knowledge-management category fall in the company size of 20 - 49 employees (16 companies), 0 - 9 employees (12 companies), 100 - 249 employees (11 companies).
Employee Size
The top three geographies of UseResponse for knowledge-management are the United States with 26(40.63%), Ukraine with 10(15.63%), Germany with 8(12.50%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top UseResponse competitors?
UseResponse’s Top competitors in the knowledge-management category are Wix, Zendesk, Atlassian Confluence. You can view a full list of UseResponse competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of UseResponse and 40,000 other technologies on the internet. You can also compare UseResponse and its feature with top competitors here : UseResponse vs Wix UseResponse vs Zendesk UseResponse vs Atlassian Confluence.
What is UseResponse customer distribution based on company size?
What is UseResponse market share in the knowledge-management?
What are the top countries that use UseResponse?
What are the top industries that use UseResponse?
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