Categories where Freshworks and UseResponse compete
Freshworks
Comparing the customer bases of Freshworks and UseResponse, we can see that Freshworks has 33897 customer(s), while UseResponse has 149 customer(s). In the Knowledge Management category, with 33897 customer(s) Freshworks stands at 5th place by ranking, while UseResponse with 149 customer(s), is at the 45th place.
Freshworks
5th
33897 Customer
UseResponse
45th
149 Customer
Freshworks has a 2.54% market share in the Knowledge Management category, while UseResponse has a 0.01% market share in the same space.
Comparing Freshworks and UseResponse customers based on their geographic location, we can see that Freshworks has more customers in United States, United Kingdom and India, while UseResponse has more customers in United States.
Freshworks
UseResponse
Gain actionable insights about the buying patterns of Freshworks vs UseResponse’s target audience.
Freshworks
New
169 Customer
Lost
216 Customer
UseResponse
New
1 Customer
Lost
0 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Freshworks and UseResponse compete against each other?
Freshworks and UseResponse compete against each other in the Knowledge Management, Communication, Contact Center, Customer Experience, Customer Support Services.
How does the market share of Freshworks and UseResponse compare in the Knowledge Management market?
How many customers are acquired by Freshworks and UseResponse in the Knowledge Management segment?
What are the countries in which Freshworks and UseResponse has more customers?
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