Question 1

Who are the top Fidelity TouchPoint competitors?

Accepted Answer

Fidelity TouchPoint’s Top competitors in the customer-engagement category are Intercom, Brevo, Zoho CRM. You can view a full list of Fidelity TouchPoint competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Fidelity TouchPoint and 40,000 other technologies on the internet. You can also compare Fidelity TouchPoint and its feature with top competitors here : Fidelity TouchPoint vs Intercom Fidelity TouchPoint vs Brevo Fidelity TouchPoint vs Zoho CRM.

Question 2

What is Fidelity TouchPoint customer distribution based on
            company size?

Accepted Answer

The majority of Fidelity TouchPoint’s customers for the customer-engagement category fall in the company size of 10,000+ employees (32 companies). You can view a distribution chart of Fidelity TouchPoint customers by company size here.

Question 3

What is Fidelity TouchPoint market share in the
            customer-engagement?

Accepted Answer

Fidelity TouchPoint has market share of
            0.02%
            in customer-engagement market.
            Fidelity TouchPoint competes
            with 214 competitor tools in
            customer-engagement category. The top alternatives for
            Fidelity TouchPoint customer-engagement tool are
            Intercom with
                28.69%, Brevo with
                9.11%, Zoho CRM with
                5.63% market share.

Question 4

What are the top countries that use Fidelity TouchPoint?

Accepted Answer

Around the world in 2026, over
          99 companies
          have started using Fidelity TouchPoint as
          customer-engagement tool. Companies using
          Fidelity TouchPoint for customer-engagement are majorly
          from United States with
          71 customers.
          77.17% of Fidelity TouchPoint
          customers are from the United States. Other top countries
          using Fidelity TouchPoint are
          Italy and United Kingdom with 4(4.35%) and 3(3.26%) customers respectively.

Question 5

What are the top industries that use Fidelity TouchPoint?

Accepted Answer

Top industries that use Fidelity TouchPoint for
            customer-engagement are Wealth Management (15), Insurance (11), Credit Cards (8).

Technology	Domains	Market Share (Est.)	Versus page
Intercom	161360	28.69%	Fidelity TouchPoint vs Intercom
Brevo	51242	9.11%	Fidelity TouchPoint vs Brevo
Zoho CRM	31668	5.63%	Fidelity TouchPoint vs Zoho CRM
Zoho SalesIQ	30554	5.43%	Fidelity TouchPoint vs Zoho SalesIQ
LiveChat	29449	5.24%	Fidelity TouchPoint vs LiveChat
Pendo	25756	4.58%	Fidelity TouchPoint vs Pendo
Pipedrive	22473	4.00%	Fidelity TouchPoint vs Pipedrive
Yotpo	21154	3.76%	Fidelity TouchPoint vs Yotpo
Salesforce Service Cloud	15895	2.83%	Fidelity TouchPoint vs Salesforce Service Cloud
Sumo	15748	2.80%	Fidelity TouchPoint vs Sumo
Salesforce Commerce Cloud	14281	2.54%	Fidelity TouchPoint vs Salesforce Commerce Cloud
Smile.io for Shopify	13563	2.41%	Fidelity TouchPoint vs Smile.io for Shopify
Salesforce Engage	12824	2.28%	Fidelity TouchPoint vs Salesforce Engage
Genesys PureCloud	10554	1.88%	Fidelity TouchPoint vs Genesys PureCloud
WalkMe	8660	1.54%	Fidelity TouchPoint vs WalkMe
Zoho Desk	7296	1.30%	Fidelity TouchPoint vs Zoho Desk
Feefo	5773	1.03%	Fidelity TouchPoint vs Feefo
Survicate	5406	0.96%	Fidelity TouchPoint vs Survicate
SendX	5196	0.92%	Fidelity TouchPoint vs SendX
Five9	4952	0.88%	Fidelity TouchPoint vs Five9

Customers	Employee Range	City	Region	Country
SAIC	10,000+	Reston	Virginia	United States
Banco De Crédito BCP	10,000+	Santiago de Surco	Lima region	Peru
Royal Bank Of Canada	10,000+	Toronto	Ontario	Canada
Westpac	10,000+	Sydney	New South Wales	Australia
Capital One	10,000+	McLean	Virginia	United States
Huawei Technologies	10,000+	Shenzhen	Guangdong	People's Republic of China
Tata Consultancy Services	10,000+	Mumbai	Maharashtra	India
Bank Of The West	10,000+	San Francisco	California	United States
Johnson & Johnson MedTech	10,000+	New Brunswick	New Jersey	United States
Fidelity Investments	10,000+	Boston	Massachusetts	United States

Fidelity TouchPoint

Market Share of Fidelity TouchPoint

101

0.02%

#97

Top Competitors and Alternatives of Fidelity TouchPoint

Top Competitors and Alternatives of Fidelity TouchPoint

Customers of Fidelity TouchPoint

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Fidelity TouchPoint Customers by Products and Services

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Fidelity TouchPoint Customers by Employee Size

Fidelity TouchPoint Customers by Geography

Employees of Fidelity TouchPoint

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