Alestra is recognized as the creator of enterprise cloud offering in Mexico, and owns a broad portfolio in data center.
Current Customer(s)
Market Share (Est.)
Ranking
The top three of ALESTRA’s competitors in the IT Service Management category are JIRA Service Management with 43.99%, IBM Tivoli with 11.81%, BMC Remedy ITSM with 10.53% market share.
Technology | Domains | Market Share (Est.) | Versus page |
---|---|---|---|
JIRA Service Management | 11937 | 43.99% | ALESTRA vs JIRA Service Management |
IBM Tivoli | 3205 | 11.81% | ALESTRA vs IBM Tivoli |
BMC Remedy ITSM | 2856 | 10.53% | ALESTRA vs BMC Remedy ITSM |
SAP AMS | 1100 | 4.05% | ALESTRA vs SAP AMS |
Percona | 824 | 3.04% | ALESTRA vs Percona |
TeamDynamix | 787 | 2.90% | ALESTRA vs TeamDynamix |
Numara | 565 | 2.08% | ALESTRA vs Numara |
Footprints Service Desk | 420 | 1.55% | ALESTRA vs Footprints Service Desk |
VMware Service Manager | 409 | 1.51% | ALESTRA vs VMware Service Manager |
EasyVista | 372 | 1.37% | ALESTRA vs EasyVista |
Clarity SM | 344 | 1.27% | ALESTRA vs Clarity SM |
BMC Remedy ARS | 319 | 1.18% | ALESTRA vs BMC Remedy ARS |
Cherwell ITSM | 303 | 1.12% | ALESTRA vs Cherwell ITSM |
CA eHealth | 251 | 0.93% | ALESTRA vs CA eHealth |
CA Scheduler | 239 | 0.88% | ALESTRA vs CA Scheduler |
BMC Service Desk Express | 225 | 0.83% | ALESTRA vs BMC Service Desk Express |
NEC corporation | 214 | 0.79% | ALESTRA vs NEC corporation |
BMC TrueSight | 213 | 0.78% | ALESTRA vs BMC TrueSight |
Dell EMC PowerPath | 197 | 0.73% | ALESTRA vs Dell EMC PowerPath |
Incident IQ | 196 | 0.72% | ALESTRA vs Incident IQ |
Popular Comparisons
The top three of ALESTRA’s competitors in the IT Service Management category are JIRA Service Management with 43.99%, IBM Tivoli with 11.81%, BMC Remedy ITSM with 10.53% market share.
ALESTRA vs JIRA Service Management
ALESTRA vs IBM Tivoli
ALESTRA vs BMC Remedy ITSM
ALESTRA vs SAP AMS
ALESTRA vs Percona
ALESTRA vs TeamDynamix
ALESTRA vs Numara
ALESTRA vs Footprints Service Desk
Around the world in 2025, over 128 companies have started using ALESTRA as IT Service Management tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
RRD | 10,000+ | Chicago | Illinois | United States | |
Huawei Technologies | 10,000+ | Shenzhen | Guangdong | People's Republic of China | |
SAP | 10,000+ | Walldorf | Baden-Wuerttemberg | Germany | |
General Electric | 10,000+ | Boston | Massachusetts | United States | |
Citigroup Inc | 10,000+ | New York City | New York | United States | |
ManpowerGroup | 10,000+ | Milwaukee | Wisconsin | United States | |
NEC | 10,000+ | Tokyo | Tokyo | Japan | |
Netcracker | 10,000+ | Waltham | Massachusetts | United States | |
IBM | 10,000+ | Armonk | New York | United States | |
Lenovo | 10,000+ | Hong Kong | Hong Kong SAR | People's Republic of China |
The top three products and services offering customers that use ALESTRA for IT Service Management are Cloud Services (11), Managed Services (9), Software (8).
Customers
The majority of ALESTRA's customers for the it-service-management category fall in the company size of 10,000+ employees (54 companies), 5,000 - 9,999 employees (17 companies), 1,000 - 4,999 employees (15 companies).
Employee Size
The top three geographies of ALESTRA for it-service-management are the United States with 56(48.70%), Mexico with 31(26.96%), United Kingdom with 6(5.22%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top ALESTRA competitors?
ALESTRA’s Top competitors in the it-service-management category are JIRA Service Management, IBM Tivoli, BMC Remedy ITSM. You can view a full list of ALESTRA competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of ALESTRA and 40,000 other technologies on the internet. You can also compare ALESTRA and its feature with top competitors here : ALESTRA vs JIRA Service Management ALESTRA vs IBM Tivoli ALESTRA vs BMC Remedy ITSM.
What is ALESTRA customer distribution based on company size?
What is ALESTRA market share in the it-service-management?
What are the top countries that use ALESTRA?
What are the top industries that use ALESTRA?
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