Question 1

What are the different markets in which
        JIRA Service Management and
        ALESTRA compete against each other?

Accepted Answer

JIRA Service Management and
        ALESTRA compete against each other in
        the IT Service Management.

Question 2

How does the market share of
        JIRA Service Management
        and ALESTRA compare in the
        IT Service Management market?

Accepted Answer

In the IT Service Management market,
        JIRA Service Management has a
        37.72%
        market share in comparison to
        ALESTRA’s
        0.53%.
        Since it has a better market share coverage,
        JIRA Service Management holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the IT Service Management category, while
        ALESTRA holds the
        23rd spot.

Question 3

How many customers are acquired by
        JIRA Service Management and
        ALESTRA in the
        IT Service Management segment?

Accepted Answer

JIRA Service Management has
        13,346 customers and
        ALESTRA has
        188 customers in the
        IT Service Management
        segment. JIRA Service Management has
        13158 more customers than
        ALESTRA in this category.

Question 4

What are the countries in which
        JIRA Service Management and
        ALESTRA has more customers?

Accepted Answer

JIRA Service Management has more customers in United States, United Kingdom and Germany.
ALESTRA has more customers in United States, Mexico and United Kingdom.

JIRA Service Management Vs ALESTRA : In-Depth Comparison

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Comparing the customer bases of JIRA Service Management and ALESTRA

Comparing the market share of JIRA Service Management and ALESTRA

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