Question 1

What are the different markets in which
        BMC Remedy ITSM and
        ALESTRA compete against each other?

Accepted Answer

BMC Remedy ITSM and
        ALESTRA compete against each other in
        the IT Service Management.

Question 2

How does the market share of
        BMC Remedy ITSM
        and ALESTRA compare in the
        IT Service Management market?

Accepted Answer

In the IT Service Management market,
        BMC Remedy ITSM has a
        12.41%
        market share in comparison to
        ALESTRA’s
        0.53%.
        Since it has a better market share coverage,
        BMC Remedy ITSM holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the IT Service Management category, while
        ALESTRA holds the
        23rd spot.

Question 3

How many customers are acquired by
        BMC Remedy ITSM and
        ALESTRA in the
        IT Service Management segment?

Accepted Answer

BMC Remedy ITSM has
        4,390 customers and
        ALESTRA has
        188 customers in the
        IT Service Management
        segment. BMC Remedy ITSM has
        4202 more customers than
        ALESTRA in this category.

Question 4

What are the countries in which
        BMC Remedy ITSM and
        ALESTRA has more customers?

Accepted Answer

BMC Remedy ITSM has more customers in United States, India and United Kingdom.
ALESTRA has more customers in United States, Mexico and United Kingdom.

BMC Remedy ITSM Vs ALESTRA : In-Depth Comparison

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Comparing the market share of BMC Remedy ITSM and ALESTRA

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