Question 1

Who are the top BMC Remedy ITSM competitors?

Accepted Answer

BMC Remedy ITSM’s Top competitors in the it-service-management category are JIRA Service Management, IBM Tivoli, SAP AMS. You can view a full list of BMC Remedy ITSM competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of BMC Remedy ITSM and 40,000 other technologies on the internet. You can also compare BMC Remedy ITSM and its feature with top competitors here : BMC Remedy ITSM vs JIRA Service Management BMC Remedy ITSM vs IBM Tivoli BMC Remedy ITSM vs SAP AMS.

Question 2

What is BMC Remedy ITSM customer distribution based on
            company size?

Accepted Answer

The majority of BMC Remedy ITSM’s customers for the it-service-management category fall in the company size of 10,000+ employees (841 companies). You can view a distribution chart of BMC Remedy ITSM customers by company size here.

Question 3

What is BMC Remedy ITSM market share in the
            it-service-management?

Accepted Answer

BMC Remedy ITSM has market share of
            10.44%
            in it-service-management market.
            BMC Remedy ITSM competes
            with 66 competitor tools in
            it-service-management category. The top alternatives for
            BMC Remedy ITSM it-service-management tool are
            JIRA Service Management with
                45.56%, IBM Tivoli with
                11.63%, SAP AMS with
                3.93% market share.

Question 4

What are the top countries that use BMC Remedy ITSM?

Accepted Answer

Around the world in 2025, over
          2,748 companies
          have started using BMC Remedy ITSM as
          it-service-management tool. Companies using
          BMC Remedy ITSM for it-service-management are majorly
          from United States with
          1,262 customers.
          59.73% of BMC Remedy ITSM
          customers are from the United States. Other top countries
          using BMC Remedy ITSM are
          India and United Kingdom with 207(9.80%) and 165(7.81%) customers respectively.

Question 5

What are the top industries that use BMC Remedy ITSM?

Accepted Answer

Top industries that use BMC Remedy ITSM for
            it-service-management are Cloud Services (180), Cybersecurity (140), Managed Services (130).

Technology	Domains	Market Share (Est.)	Versus page
JIRA Service Management	12346	45.56%	BMC Remedy ITSM vs JIRA Service Management
IBM Tivoli	3153	11.63%	BMC Remedy ITSM vs IBM Tivoli
SAP AMS	1066	3.93%	BMC Remedy ITSM vs SAP AMS
Percona	825	3.04%	BMC Remedy ITSM vs Percona
TeamDynamix	668	2.46%	BMC Remedy ITSM vs TeamDynamix
Numara	566	2.09%	BMC Remedy ITSM vs Numara
Footprints Service Desk	408	1.51%	BMC Remedy ITSM vs Footprints Service Desk
VMware Service Manager	406	1.50%	BMC Remedy ITSM vs VMware Service Manager
BMC Remedy ARS	313	1.15%	BMC Remedy ITSM vs BMC Remedy ARS
EasyVista	305	1.13%	BMC Remedy ITSM vs EasyVista
Cherwell ITSM	300	1.11%	BMC Remedy ITSM vs Cherwell ITSM
CA eHealth	244	0.90%	BMC Remedy ITSM vs CA eHealth
CA Scheduler	236	0.87%	BMC Remedy ITSM vs CA Scheduler
NEC corporation	221	0.82%	BMC Remedy ITSM vs NEC corporation
BMC Service Desk Express	220	0.81%	BMC Remedy ITSM vs BMC Service Desk Express
BMC TrueSight	206	0.76%	BMC Remedy ITSM vs BMC TrueSight
BMC Helix ITSM	200	0.74%	BMC Remedy ITSM vs BMC Helix ITSM
Incident IQ	195	0.72%	BMC Remedy ITSM vs Incident IQ
NinjaOne	193	0.71%	BMC Remedy ITSM vs NinjaOne
Dell EMC PowerPath	192	0.71%	BMC Remedy ITSM vs Dell EMC PowerPath

Customers	Employee Range	City	Region	Country
Oregon Army National Guard Recruiting	10,000+	Salem	Oregon	United States
CDW	10,000+	Vernon Hills	Illinois	United States
Royal Air Force	10,000+	Sleaford	England	United Kingdom
Southern Company	10,000+	Atlanta	Georgia	United States
First Citizens BancShares, Inc.	10,000+	Raleigh	North Carolina	United States
Cisco	10,000+	San Jose	California	United States
Stanford University	10,000+	Stanford	California	United States
HMSHost	10,000+	Bethesda	Maryland	United States
Southern California Edison	10,000+	Rosemead	California	United States
IQVIA	10,000+	Durham	North Carolina	United States

BMC Remedy ITSM

Market Share of BMC Remedy ITSM

2830

10.44%

#3

Top Competitors and Alternatives of BMC Remedy ITSM

Top Competitors and Alternatives of BMC Remedy ITSM

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BMC Remedy ITSM Customers by Employee Size

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