Question 1

What are the different markets in which
        BMC Remedy ITSM and
        SAP AMS compete against each other?

Accepted Answer

BMC Remedy ITSM and
        SAP AMS compete against each other in
        the IT Service Management.

Question 2

How does the market share of
        BMC Remedy ITSM
        and SAP AMS compare in the
        IT Service Management market?

Accepted Answer

In the IT Service Management market,
        BMC Remedy ITSM has a
        10.36%
        market share in comparison to
        SAP AMS’s
        3.94%.
        Since it has a better market share coverage,
        BMC Remedy ITSM holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the IT Service Management category, while
        SAP AMS holds the
        4th spot.

Question 3

How many customers are acquired by
        BMC Remedy ITSM and
        SAP AMS in the
        IT Service Management segment?

Accepted Answer

BMC Remedy ITSM has
        2,824 customers and
        SAP AMS has
        1,075 customers in the
        IT Service Management
        segment. BMC Remedy ITSM has
        1749 more customers than
        SAP AMS in this category.

Question 4

What are the countries in which
        BMC Remedy ITSM and
        SAP AMS has more customers?

Accepted Answer

BMC Remedy ITSM has more customers in United States, India and United Kingdom.
SAP AMS has more customers in United States, Brazil and Italy.

BMC Remedy ITSM Vs SAP AMS : In-Depth Comparison

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Comparing the customer bases of BMC Remedy ITSM and SAP AMS

Comparing the market share of BMC Remedy ITSM and SAP AMS

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