BMC Helix ITSM

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BMC Helix ITSM is a cloud-native service management application that improves service desk resource efficiency with intelligent and predictive ITSM.

Top Competitors and Alternatives of BMC Helix ITSM

The top three of BMC Helix ITSM’s competitors in the IT Service Management category are JIRA Service Management with 36.34%, IBM Tivoli with 16.12%, BMC Remedy ITSM with 12.51% market share.

    Top Competitors and Alternatives of BMC Helix ITSM

    The top three of BMC Helix ITSM’s competitors in the IT Service Management category are JIRA Service Management with 36.34%, IBM Tivoli with 16.12%, BMC Remedy ITSM with 12.51% market share.

    Customers of BMC Helix ITSM

    Around the world in 2023, over 180 companies have started using BMC Helix ITSM as IT Service Management tool.

    Customers Employee Range City Region Country Social Links
    Macquarie Group Ltd 10,000+ Sydney New South Wales Australia
    Solvay SA 10,000+ Brussels Brussels Capital Belgium
    Nordea Bank Apb 10,000+ Helsinki Uusimaa Finland
    L.M. Ericsson 10,000+ Stockholm Stockholm Sweden
    Tata Consultancy Services Limited 10,000+ Mumbai Maharashtra India
    Saputo, Inc. 10,000+ Montreal Quebec Canada
    Ministry Of Social Development 10,000+ Wellington Wellington New Zealand
    Bank of America Corporation 10,000+ Charlotte North Carolina United States
    Infosys 10,000+ Bengaluru Karnataka India
    Walgreens 10,000+ Deerfield Illinois United States

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    BMC Helix ITSM Customers by Industry

    The three top industries that use BMC Helix ITSM for IT Service Management are Consulting (12), Managed Services (10), Digital Transformation (9).

    BMC Helix ITSM Customers by Employee Size

    The majority of BMC Helix ITSM’s customers for the it-service-management category fall in the company size of 10,000+ employees (56 companies), 20 - 49 employees (27 companies), 1,000 - 4,999 employees (25 companies).

    BMC Helix ITSM Customers by Geography

    The top three geographies of BMC Helix ITSM for it-service-management are the United States with 79(41.58%), India with 12(6.32%), United Kingdom with 12(6.32%) customers respectively.

    Employees of BMC Helix ITSM

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    FAQ

    Find answers to the most often asked questions by users.

    Who are the top BMC Helix ITSM competitors?

    BMC Helix ITSM’s Top competitors in the it-service-management category are JIRA Service Management, IBM Tivoli, BMC Remedy ITSM. You can view a full list of BMC Helix ITSM competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of BMC Helix ITSM and 40,000 other technologies on the internet.You can also compare BMC Helix ITSM and its feature with top competitors here : BMC Helix ITSM vs JIRA Service Management BMC Helix ITSM vs IBM Tivoli BMC Helix ITSM vs BMC Remedy ITSM .

    What is BMC Helix ITSM customer distribution based on company size?

    The majority of BMC Helix ITSM’s customers for the it-service-management category fall in the company size of 10,000+ employees (56 companies), 20 - 49 employees (27 companies), 1,000 - 4,999 employees (25 companies). You can view a distribution chart of BMC Helix ITSM customers by company size here.

    What is BMC Helix ITSM market share in the it-service-management?

    BMC Helix ITSM has market share of 0.58% in it-service-management market. BMC Helix ITSM competes with 57 competitor tools in it-service-management category. The top alternatives for BMC Helix ITSM it-service-management tool are JIRA Service Management with 36.34%, IBM Tivoli with 16.12%, BMC Remedy ITSM with 12.51% market share.

    What are the top industries that use BMC Helix ITSM?

    Top industries that use BMC Helix ITSM for it-service-management are Consulting (12), Managed Services (10), Digital Transformation (9).

    What are the top countries that use BMC Helix ITSM?

    Around the world in 2023, over 180 companies have started using BMC Helix ITSM as it-service-management tool. Companies using BMC Helix ITSM for it-service-management are majorly from United States with 79 customers. 41.58% of BMC Helix ITSM customers are from the United States. Other top countries using BMC Helix ITSM are India and United Kingdom with 12(6.32%) and 12(6.32%) customers respectively.

    Justine Lyon
    Justine Lyon
    Senior VP of Sales, Ally
    At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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