Question 1

What are the different markets in which
        Cherwell ITSM and
        BMC Helix ITSM compete against each other?

Accepted Answer

Cherwell ITSM and
        BMC Helix ITSM compete against each other in
        the IT Service Management.

Question 2

How does the market share of
        Cherwell ITSM
        and BMC Helix ITSM compare in the
        IT Service Management market?

Accepted Answer

In the IT Service Management market,
        Cherwell ITSM has a
        1.48%
        market share in comparison to
        BMC Helix ITSM’s
        0.67%.
        Since it has a better market share coverage,
        Cherwell ITSM holds the
        11th
        spot in 6sense's Market Share Ranking Index for
        the IT Service Management category, while
        BMC Helix ITSM holds the
        21st spot.

Question 3

How many customers are acquired by
        Cherwell ITSM and
        BMC Helix ITSM in the
        IT Service Management segment?

Accepted Answer

Cherwell ITSM has
        522 customers and
        BMC Helix ITSM has
        237 customers in the
        IT Service Management
        segment. Cherwell ITSM has
        285 more customers than
        BMC Helix ITSM in this category.

Question 4

What are the countries in which
        Cherwell ITSM and
        BMC Helix ITSM has more customers?

Accepted Answer

Cherwell ITSM has more customers in United States, United Kingdom and Australia.
BMC Helix ITSM has more customers in United States, India and United Kingdom.

Cherwell ITSM Vs BMC Helix ITSM : In-Depth Comparison

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Comparing the customer bases of Cherwell ITSM and BMC Helix ITSM

Comparing the market share of Cherwell ITSM and BMC Helix ITSM

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