Question 1

Who are the top Cherwell ITSM competitors?

Accepted Answer

Cherwell ITSM’s Top competitors in the it-service-management category are JIRA Service Management, IBM Tivoli, BMC Remedy ITSM. You can view a full list of Cherwell ITSM competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Cherwell ITSM and 40,000 other technologies on the internet. You can also compare Cherwell ITSM and its feature with top competitors here : Cherwell ITSM vs JIRA Service Management Cherwell ITSM vs IBM Tivoli Cherwell ITSM vs BMC Remedy ITSM.

Question 2

What is Cherwell ITSM customer distribution based on
            company size?

Accepted Answer

The majority of Cherwell ITSM’s customers for the it-service-management category fall in the company size of 1,000 - 4,999 employees (84 companies). You can view a distribution chart of Cherwell ITSM customers by company size here.

Question 3

What is Cherwell ITSM market share in the
            it-service-management?

Accepted Answer

Cherwell ITSM has market share of
            1.09%
            in it-service-management market.
            Cherwell ITSM competes
            with 68 competitor tools in
            it-service-management category. The top alternatives for
            Cherwell ITSM it-service-management tool are
            JIRA Service Management with
                45.08%, IBM Tivoli with
                11.68%, BMC Remedy ITSM with
                10.42% market share.

Question 4

What are the top countries that use Cherwell ITSM?

Accepted Answer

Around the world in 2025, over
          294 companies
          have started using Cherwell ITSM as
          it-service-management tool. Companies using
          Cherwell ITSM for it-service-management are majorly
          from United States with
          157 customers.
          57.72% of Cherwell ITSM
          customers are from the United States. Other top countries
          using Cherwell ITSM are
          United Kingdom and Australia with 36(13.24%) and 27(9.93%) customers respectively.

Question 5

What are the top industries that use Cherwell ITSM?

Accepted Answer

Top industries that use Cherwell ITSM for
            it-service-management are Managed Services (15), Cloud Services (13), Online Learning (12).

Technology	Domains	Market Share (Est.)	Versus page
JIRA Service Management	12163	45.08%	Cherwell ITSM vs JIRA Service Management
IBM Tivoli	3150	11.68%	Cherwell ITSM vs IBM Tivoli
BMC Remedy ITSM	2811	10.42%	Cherwell ITSM vs BMC Remedy ITSM
SAP AMS	1085	4.02%	Cherwell ITSM vs SAP AMS
Percona	824	3.05%	Cherwell ITSM vs Percona
TeamDynamix	713	2.64%	Cherwell ITSM vs TeamDynamix
Numara	563	2.09%	Cherwell ITSM vs Numara
Footprints Service Desk	408	1.51%	Cherwell ITSM vs Footprints Service Desk
VMware Service Manager	402	1.49%	Cherwell ITSM vs VMware Service Manager
EasyVista	337	1.25%	Cherwell ITSM vs EasyVista
BMC Remedy ARS	313	1.16%	Cherwell ITSM vs BMC Remedy ARS
CA eHealth	244	0.90%	Cherwell ITSM vs CA eHealth
CA Scheduler	236	0.87%	Cherwell ITSM vs CA Scheduler
BMC Service Desk Express	221	0.82%	Cherwell ITSM vs BMC Service Desk Express
NEC corporation	218	0.81%	Cherwell ITSM vs NEC corporation
Clarity SM	213	0.79%	Cherwell ITSM vs Clarity SM
BMC TrueSight	203	0.75%	Cherwell ITSM vs BMC TrueSight
Incident IQ	194	0.72%	Cherwell ITSM vs Incident IQ
Dell EMC PowerPath	193	0.72%	Cherwell ITSM vs Dell EMC PowerPath
BMC Helix ITSM	190	0.70%	Cherwell ITSM vs BMC Helix ITSM

Customers	Employee Range	City	Region	Country
HBF Health	1,000 - 4,999	Perth	Western Australia	Australia
Assomption Vie	250 - 499	Moncton	New Brunswick	Canada
Orange	10,000+	Issy-les-Moulineaux	Ile-de-France	France
Ivanti	1,000 - 4,999	South Jordan	Utah	United States
Lord Abbett	1,000 - 4,999	Jersey City	New Jersey	United States
Weyerhaeuser	10,000+	Seattle	Washington	United States
Adobe	10,000+	San Jose	California	United States
Syneos Health	10,000+	Morrisville	North Carolina	United States
State Of Georgia	10,000+	Atlanta	Georgia	United States
Lookers Plc	10,000+	Altrincham	England	United Kingdom

Cherwell ITSM

Market Share of Cherwell ITSM

294

1.09%

#12

Top Competitors and Alternatives of Cherwell ITSM

Top Competitors and Alternatives of Cherwell ITSM

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Cherwell ITSM Customers by Employee Size

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