Question 1

What are the different markets in which
        Percona and
        BMC Helix ITSM compete against each other?

Accepted Answer

Percona and
        BMC Helix ITSM compete against each other in
        the IT Service Management.

Question 2

How does the market share of
        Percona
        and BMC Helix ITSM compare in the
        IT Service Management market?

Accepted Answer

In the IT Service Management market,
        Percona has a
        3.25%
        market share in comparison to
        BMC Helix ITSM’s
        0.82%.
        Since it has a better market share coverage,
        Percona holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the IT Service Management category, while
        BMC Helix ITSM holds the
        18th spot.

Question 3

How many customers are acquired by
        Percona and
        BMC Helix ITSM in the
        IT Service Management segment?

Accepted Answer

Percona has
        967 customers and
        BMC Helix ITSM has
        243 customers in the
        IT Service Management
        segment. Percona has
        724 more customers than
        BMC Helix ITSM in this category.

Question 4

What are the countries in which
        Percona and
        BMC Helix ITSM has more customers?

Accepted Answer

Percona has more customers in United States, United Kingdom and India.
BMC Helix ITSM has more customers in United States, India and Canada.

Percona Vs BMC Helix ITSM : In-Depth Comparison

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Comparing the customer bases of Percona and BMC Helix ITSM

Comparing the market share of Percona and BMC Helix ITSM

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