Question 1

What are the different markets in which
        BMC Remedy ITSM and
        BMC Remedy ARS compete against each other?

Accepted Answer

BMC Remedy ITSM and
        BMC Remedy ARS compete against each other in
        the IT Service Management.

Question 2

How does the market share of
        BMC Remedy ITSM
        and BMC Remedy ARS compare in the
        IT Service Management market?

Accepted Answer

In the IT Service Management market,
        BMC Remedy ITSM has a
        10.53%
        market share in comparison to
        BMC Remedy ARS’s
        1.18%.
        Since it has a better market share coverage,
        BMC Remedy ITSM holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the IT Service Management category, while
        BMC Remedy ARS holds the
        12th spot.

Question 3

How many customers are acquired by
        BMC Remedy ITSM and
        BMC Remedy ARS in the
        IT Service Management segment?

Accepted Answer

BMC Remedy ITSM has
        2,856 customers and
        BMC Remedy ARS has
        319 customers in the
        IT Service Management
        segment. BMC Remedy ITSM has
        2537 more customers than
        BMC Remedy ARS in this category.

Question 4

What are the countries in which
        BMC Remedy ITSM and
        BMC Remedy ARS has more customers?

Accepted Answer

BMC Remedy ITSM has more customers in United States, India and United Kingdom.
BMC Remedy ARS has more customers in United States, India and United Kingdom.

BMC Remedy ITSM Vs BMC Remedy ARS : In-Depth Comparison

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Comparing the customer bases of BMC Remedy ITSM and BMC Remedy ARS

Comparing the market share of BMC Remedy ITSM and BMC Remedy ARS

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