Question 1

What are the different markets in which
        Footprints Service Desk and
        ALESTRA compete against each other?

Accepted Answer

Footprints Service Desk and
        ALESTRA compete against each other in
        the IT Service Management.

Question 2

How does the market share of
        Footprints Service Desk
        and ALESTRA compare in the
        IT Service Management market?

Accepted Answer

In the IT Service Management market,
        Footprints Service Desk has a
        1.55%
        market share in comparison to
        ALESTRA’s
        0.47%.
        Since it has a better market share coverage,
        Footprints Service Desk holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the IT Service Management category, while
        ALESTRA holds the
        25th spot.

Question 3

How many customers are acquired by
        Footprints Service Desk and
        ALESTRA in the
        IT Service Management segment?

Accepted Answer

Footprints Service Desk has
        420 customers and
        ALESTRA has
        128 customers in the
        IT Service Management
        segment. Footprints Service Desk has
        292 more customers than
        ALESTRA in this category.

Question 4

What are the countries in which
        Footprints Service Desk and
        ALESTRA has more customers?

Accepted Answer

Footprints Service Desk has more customers in United States, United Kingdom and Canada.
ALESTRA has more customers in United States, Mexico and United Kingdom.

Footprints Service Desk Vs ALESTRA : In-Depth Comparison

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Comparing the customer bases of Footprints Service Desk and ALESTRA

Comparing the market share of Footprints Service Desk and ALESTRA

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