Question 1

What are the different markets in which
        Cherwell ITSM and
        ALESTRA compete against each other?

Accepted Answer

Cherwell ITSM and
        ALESTRA compete against each other in
        the IT Service Management.

Question 2

How does the market share of
        Cherwell ITSM
        and ALESTRA compare in the
        IT Service Management market?

Accepted Answer

In the IT Service Management market,
        Cherwell ITSM has a
        1.12%
        market share in comparison to
        ALESTRA’s
        0.47%.
        Since it has a better market share coverage,
        Cherwell ITSM holds the
        13th
        spot in 6sense's Market Share Ranking Index for
        the IT Service Management category, while
        ALESTRA holds the
        25th spot.

Question 3

How many customers are acquired by
        Cherwell ITSM and
        ALESTRA in the
        IT Service Management segment?

Accepted Answer

Cherwell ITSM has
        303 customers and
        ALESTRA has
        128 customers in the
        IT Service Management
        segment. Cherwell ITSM has
        175 more customers than
        ALESTRA in this category.

Question 4

What are the countries in which
        Cherwell ITSM and
        ALESTRA has more customers?

Accepted Answer

Cherwell ITSM has more customers in United States, United Kingdom and Australia.
ALESTRA has more customers in United States, Mexico and United Kingdom.

Cherwell ITSM Vs ALESTRA : In-Depth Comparison

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Comparing the customer bases of Cherwell ITSM and ALESTRA

Comparing the market share of Cherwell ITSM and ALESTRA

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