Question 1

What are the different markets in which
        VMware Service Manager and
        ALESTRA compete against each other?

Accepted Answer

VMware Service Manager and
        ALESTRA compete against each other in
        the IT Service Management.

Question 2

How does the market share of
        VMware Service Manager
        and ALESTRA compare in the
        IT Service Management market?

Accepted Answer

In the IT Service Management market,
        VMware Service Manager has a
        1.51%
        market share in comparison to
        ALESTRA’s
        0.47%.
        Since it has a better market share coverage,
        VMware Service Manager holds the
        9th
        spot in 6sense's Market Share Ranking Index for
        the IT Service Management category, while
        ALESTRA holds the
        25th spot.

Question 3

How many customers are acquired by
        VMware Service Manager and
        ALESTRA in the
        IT Service Management segment?

Accepted Answer

VMware Service Manager has
        409 customers and
        ALESTRA has
        128 customers in the
        IT Service Management
        segment. VMware Service Manager has
        281 more customers than
        ALESTRA in this category.

Question 4

What are the countries in which
        VMware Service Manager and
        ALESTRA has more customers?

Accepted Answer

VMware Service Manager has more customers in United States, United Kingdom and Australia.
ALESTRA has more customers in United States, Mexico and United Kingdom.

VMware Service Manager Vs ALESTRA : In-Depth Comparison

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Comparing the customer bases of VMware Service Manager and ALESTRA

Comparing the market share of VMware Service Manager and ALESTRA

Compare VMware Service Manager vs ALESTRA customers by geography

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