Question 1

What are the different markets in which
        SAP AMS and
        VMware Service Manager compete against each other?

Accepted Answer

SAP AMS and
        VMware Service Manager compete against each other in
        the IT Service Management.

Question 2

How does the market share of
        SAP AMS
        and VMware Service Manager compare in the
        IT Service Management market?

Accepted Answer

In the IT Service Management market,
        SAP AMS has a
        3.97%
        market share in comparison to
        VMware Service Manager’s
        1.53%.
        Since it has a better market share coverage,
        SAP AMS holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the IT Service Management category, while
        VMware Service Manager holds the
        8th spot.

Question 3

How many customers are acquired by
        SAP AMS and
        VMware Service Manager in the
        IT Service Management segment?

Accepted Answer

SAP AMS has
        1,106 customers and
        VMware Service Manager has
        425 customers in the
        IT Service Management
        segment. SAP AMS has
        681 more customers than
        VMware Service Manager in this category.

Question 4

What are the countries in which
        SAP AMS and
        VMware Service Manager has more customers?

Accepted Answer

SAP AMS has more customers in United States, Brazil and Italy.
VMware Service Manager has more customers in United States, United Kingdom and Australia.

SAP AMS Vs VMware Service Manager : In-Depth Comparison

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Comparing the customer bases of SAP AMS and VMware Service Manager

Comparing the market share of SAP AMS and VMware Service Manager

Compare SAP AMS vs VMware Service Manager customers by geography

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