Genesys Multicloud CX
Genesys Multicloud CX Cloud offers service automation, inbound/outbound voice, digital channels/messaging, workforce engagement management and analyti...Read more
Market Share of Genesys Multicloud CX
Current Customer(s)
160
Market Share (Est.)
0.03%
Ranking
#77
Top Competitors and Alternatives of Genesys Multicloud CX
The top three of Genesys Multicloud CX’s competitors in the Customer Engagement category are Intercom with 30.42%, Brevo with 8.60%, Zoho SalesIQ with 6.68% market share.
Popular Comparisons
Top Competitors and Alternatives of Genesys Multicloud CX
The top three of Genesys Multicloud CX’s competitors in the Customer Engagement category are Intercom with 30.42%, Brevo with 8.60%, Zoho SalesIQ with 6.68% market share.
Genesys Multicloud CX vs Intercom
Genesys Multicloud CX vs Brevo
Genesys Multicloud CX vs Zoho SalesIQ
Genesys Multicloud CX vs LiveChat
Genesys Multicloud CX vs Zoho CRM
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Genesys Multicloud CX vs Pendo
Customers of Genesys Multicloud CX
Around the world in 2025, over 160 companies have started using Genesys Multicloud CX as Customer Engagement tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Orange | 10,000+ | Issy-les-Moulineaux | Ile-de-France | France |     |
| Konecta | 10,000+ | Madrid | Madrid | Spain | |
| Algar | 10,000+ | Uberlandia | Minas Gerais | Brazil | |
| American Express | 10,000+ | New York City | New York | United States | |
| IBM | 10,000+ | Armonk | New York | United States | |
| Genesys | 5,000 - 9,999 | Menlo Park | California | United States | |
| Sabio | 500 - 999 | London | England | United Kingdom | |
| CCR GROUP | 100 - 249 | Istanbul | Istanbul | Turkey | |
| AdaptHealth | 10,000+ | Plymouth Meeting | Pennsylvania | United States | |
| The Salvation Army Australia | 10,000+ | Sydney | New South Wales | Australia | |
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Genesys Multicloud CX Customers by Products and Services
The top three products and services offering customers that use Genesys Multicloud CX for Customer Engagement are Insurance (14), Telecommunications (8), Retail Banking (8).
Customers
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Genesys Multicloud CX Customers by Employee Size
The majority of Genesys Multicloud CX's customers for the customer-engagement category fall in the company size of 10,000+ employees (52 companies), 1,000 - 4,999 employees (33 companies), 250 - 499 employees (21 companies).
Employee Size
Genesys Multicloud CX Customers by Geography
The top three geographies of Genesys Multicloud CX for customer-engagement are the United States with 36(31.58%), United Kingdom with 22(19.30%), Australia with 12(10.53%) customers respectively.
Customers
Employees of Genesys Multicloud CX
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FAQ
Find answers to the most often asked questions by users.
Who are the top Genesys Multicloud CX competitors?
Genesys Multicloud CX’s Top competitors in the customer-engagement category are Intercom, Brevo, Zoho SalesIQ. You can view a full list of Genesys Multicloud CX competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Genesys Multicloud CX and 40,000 other technologies on the internet. You can also compare Genesys Multicloud CX and its feature with top competitors here : Genesys Multicloud CX vs Intercom Genesys Multicloud CX vs Brevo Genesys Multicloud CX vs Zoho SalesIQ.
What is Genesys Multicloud CX customer distribution based on company size?
What is Genesys Multicloud CX market share in the customer-engagement?
What are the top countries that use Genesys Multicloud CX?
What are the top industries that use Genesys Multicloud CX?
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