Genesys Multicloud CX Cloud offers service automation, inbound/outbound voice, digital channels/messaging, workforce engagement management and analyti...Read more
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Genesys Multicloud CX’s competitors in the Customer Engagement category are Intercom with 18.69%, LiveChat with 9.40%, Zoho SalesIQ with 8.49% market share.
Popular Comparisons
The top three of Genesys Multicloud CX’s competitors in the Customer Engagement category are Intercom with 18.69%, LiveChat with 9.40%, Zoho SalesIQ with 8.49% market share.
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Around the world in 2024, over 8 companies have started using Genesys Multicloud CX as Customer Engagement tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
International Business Machines Corporation (IBM) | 10,000+ | Armonk | New York | United States | |
Genesys (Genesys Telecommunications Laboratories, Inc.) | 5,000 - 9,999 | Daly City | California | United States | |
Optus | 5,000 - 9,999 | Macquarie Park | New South Wales | Australia | |
Singapore Telecommunications Ltd | 10,000+ | Singapore | Central Singapore | Singapore | |
Peoplebank | 250 - 499 | North Sydney | New South Wales | Australia | |
CCR S.A. | 10,000+ | Sao Paulo | Sao Paulo | Brazil | |
Bank of Nova Scotia | 10,000+ | Toronto | Ontario | Canada | |
Connex Telecommunications | 500 - 999 | Richmond Hill | Ontario | Canada |
The top three products and services offering customers that use Genesys Multicloud CX for Customer Engagement are Cloud Computing (2), Mobile Phones (1), Voice and digital channels (1).
Customers
The majority of Genesys Multicloud CX's customers for the customer-engagement category fall in the company size of 10,000+ employees (4 companies), 5,000 - 9,999 employees (2 companies), 500 - 999 employees (1 companies).
Employee Size
The top three geographies of Genesys Multicloud CX for customer-engagement are the Australia with 2(25.00%), Canada with 2(25.00%), United States with 2(25.00%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Genesys Multicloud CX competitors?
Genesys Multicloud CX’s Top competitors in the customer-engagement category are Intercom, LiveChat, Zoho SalesIQ. You can view a full list of Genesys Multicloud CX competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Genesys Multicloud CX and 40,000 other technologies on the internet. You can also compare Genesys Multicloud CX and its feature with top competitors here : Genesys Multicloud CX vs Intercom Genesys Multicloud CX vs LiveChat Genesys Multicloud CX vs Zoho SalesIQ.
What is Genesys Multicloud CX customer distribution based on company size?
What is Genesys Multicloud CX market share in the customer-engagement?
What are the top countries that use Genesys Multicloud CX?
What are the top industries that use Genesys Multicloud CX?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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