Salesforce Service Cloud Vs Genesys Multicloud CX : In-Depth Comparison
Categories where Salesforce Service Cloud and Genesys Multicloud CX compete
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Salesforce Service Cloud
Comparing the customer bases of Salesforce Service Cloud and Genesys Multicloud CX
Comparing the customer bases of Salesforce Service Cloud and Genesys Multicloud CX, we can see that Salesforce Service Cloud has 12924 customer(s), while Genesys Multicloud CX has 160 customer(s). In the Customer Engagement category, with 12924 customer(s) Salesforce Service Cloud stands at 12th place by ranking, while Genesys Multicloud CX with 160 customer(s), is at the 77th place.
Salesforce Service Cloud
12th
12924 Customer
Genesys Multicloud CX
77th
160 Customer
Comparing the market share of Salesforce Service Cloud and Genesys Multicloud CX
Salesforce Service Cloud has a 2.58% market share in the Customer Engagement category, while Genesys Multicloud CX has a 0.03% market share in the same space.
Compare Salesforce Service Cloud vs Genesys Multicloud CX customers by geography
Comparing Salesforce Service Cloud and Genesys Multicloud CX customers based on their geographic location, we can see that Salesforce Service Cloud has more customers in United States, United Kingdom and Germany, while Genesys Multicloud CX has more customers in United States.
Salesforce Service Cloud
Genesys Multicloud CX
Customer Movements for this month
Gain actionable insights about the buying patterns of Salesforce Service Cloud vs Genesys Multicloud CX’s target audience.
Salesforce Service Cloud
New
71 Customer
Lost
94 Customer
Genesys Multicloud CX
New
1 Customer
Lost
1 Customer
FAQ
Find answers to the most often asked questions by users.
What are the different markets in which Salesforce Service Cloud and Genesys Multicloud CX compete against each other?
Salesforce Service Cloud and Genesys Multicloud CX compete against each other in the Customer Engagement, Contact Center, Customer Experience, Customer Support Services, Instant Messaging And Chat.
How does the market share of Salesforce Service Cloud and Genesys Multicloud CX compare in the Customer Engagement market?
How many customers are acquired by Salesforce Service Cloud and Genesys Multicloud CX in the Customer Engagement segment?
What are the countries in which Salesforce Service Cloud and Genesys Multicloud CX has more customers?
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