Call Recording

Gain market share and customer base information about the top Call Recording software. Check out our list of Call Recording Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

31

Technologies Tracked

60889

Companies Tracked

Categories related to Call Recording

Communication
Web And Video Conferencing
Email Management
VoIP And SIP
Cloud Business Telephony

Top 5 Call Recording technologies in 2025

Over 60889 companies are using Call Recording tools. CallRail with 72.96% market share (44424 customers), RingCentral with 6.92% market share (4212 customers), NICE inContact with 4.87% market share (2968 customers).

Technology

Market Share (Est.)

Customers

  • CallRail

    72.96%

    44424

  • RingCentral

    6.92%

    4212

  • NICE inContact

    4.87%

    2968

  • Five9

    4.54%

    2765

  • Marketing 360

    2.64%

    1608

  • Others

    8.07%

    4912

  • Call Recording Customers by Employee Size

    The majority of Call Recording category falls in the company size of 0 - 9 employees (21464 companies), 20 - 49 employees (15414 companies), 100 - 249 employees (6223 companies).

    Employee Size

    Call Recording Customers by Geography

    Companies using Call Recording technology software are majorly from the United States with 53465 (89.24%), Canada with 3320 (5.54%), United Kingdom with 1393 (2.32%) customers respectively.

    Customers

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    Call Recording Customers by Industry

    Top industries that use Call Recording for Personal Injury (563), Digital Marketing (390), Marketing (381).

    Customers

    Market Share for Top Call Recording Technologies

    Analyze the market share of popular Call Recording technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

    Ranking
    Technology
    Customers
    Market share(Est.)(%)
    1CallRail4442472.96
    2RingCentral42126.92
    3NICE inContact29684.87
    4Five927654.54
    5Marketing 36016082.64
    6Talkdesk11821.94
    7Atmos10071.65
    8NewVoiceMedia9591.57
    9ActiveDEMAND6131.01
    10Nice Call Recording2390.39
    11Callback Tracker1890.31
    12Verint Call Recording (Verba)1730.28
    13Oaisys920.15
    14PhoneBurner790.13
    15Calabrio Call Recording680.11
    16UJET570.09
    17Chorus540.09
    18NICE Interaction Management340.06
    198x8 Virtual Office310.05
    20Kixie290.05
    21Callcap230.04
    22CallHub220.04
    23CrazyCall120.02
    24Click2Coach100.02
    25Virtual Observer100.02
    26VPI Capture80.01
    27FluentStream60.01
    283CLogic60.01
    29PhoneCall40.01
    30CloudCall30.00
    31Track My Leads20.00

    FAQ

    Find answers to the most often asked questions by users.

    Who are the top Call Recording software market leaders?

    Top leaders in the category for Call Recording software are CallRail, RingCentral, NICE inContact. Here, you can view a full list of Call Recording tools in the market.

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    How many companies use Call Recording software these days?

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    Which company has the most significant market share in the Call Recording software space?

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    What are the top industries that usually use Call Recording softwares?

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    Popular Comparisons

    CallRail vs RingCentral

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