Call Recording

Gain market share and customer base information about the top Call Recording software. Check out our list of Call Recording Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

30

Technologies Tracked

60661

Companies Tracked

Categories related to Call Recording

Communication
Web And Video Conferencing
Email Management
VoIP And SIP
Cloud Business Telephony

Top 5 Call Recording technologies in 2025

Over 60661 companies are using Call Recording tools. CallRail with 72.64% market share (44063 customers), RingCentral with 7.23% market share (4387 customers), NICE inContact with 4.77% market share (2896 customers).

Technology

Market Share (Est.)

Customers

  • CallRail

    72.64%

    44063

  • RingCentral

    7.23%

    4387

  • NICE inContact

    4.77%

    2896

  • Five9

    4.48%

    2715

  • Marketing 360

    2.59%

    1570

  • Others

    8.29%

    5030

  • Call Recording Customers by Employee Size

    The majority of Call Recording category falls in the company size of 0 - 9 employees (21356 companies), 20 - 49 employees (15338 companies), 100 - 249 employees (6150 companies).

    Employee Size

    Call Recording Customers by Geography

    Companies using Call Recording technology software are majorly from the United States with 53261 (89.25%), Canada with 3276 (5.49%), United Kingdom with 1431 (2.40%) customers respectively.

    Customers

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    Call Recording Customers by Industry

    Top industries that use Call Recording for Personal Injury (570), Digital Marketing (375), Marketing (371).

    Customers

    Market Share for Top Call Recording Technologies

    Analyze the market share of popular Call Recording technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

    Ranking
    Technology
    Customers
    Market share(Est.)(%)
    1CallRail4406372.64
    2RingCentral43877.23
    3NICE inContact28964.77
    4Five927154.48
    5Marketing 36015702.59
    6Talkdesk12402.04
    7Atmos9861.63
    8NewVoiceMedia9411.55
    9ActiveDEMAND6020.99
    10Nice Call Recording2120.35
    118x8 Virtual Office2050.34
    12Callback Tracker1880.31
    13Verint Call Recording (Verba)1580.26
    14Oaisys920.15
    15PhoneBurner760.13
    16Calabrio Call Recording690.11
    17Chorus510.08
    18UJET510.08
    19NICE Interaction Management340.06
    20Kixie270.04
    21CallHub220.04
    22Callcap220.04
    23CrazyCall110.02
    24Click2Coach100.02
    25Virtual Observer100.02
    26VPI Capture80.01
    27FluentStream60.01
    283CLogic40.01
    29PhoneCall30.00
    30Track My Leads20.00

    FAQ

    Find answers to the most often asked questions by users.

    Who are the top Call Recording software market leaders?

    Top leaders in the category for Call Recording software are CallRail, RingCentral, NICE inContact. Here, you can view a full list of Call Recording tools in the market.

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    How many companies use Call Recording software these days?

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    Which company has the most significant market share in the Call Recording software space?

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    What are the top industries that usually use Call Recording softwares?

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    Popular Comparisons

    CallRail vs RingCentral

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