Call Recording

Gain market share and customer base information about the top Call Recording software. Check out our list of Call Recording Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

33

Technologies Tracked

63000

Companies Tracked

Categories related to Call Recording

Communication
Web And Video Conferencing
Email Management
Cloud Business Telephony
VoIP And SIP

Top 5 Call Recording technologies in 2024

Over 63000 companies are using Call Recording tools. CallRail with 70.20% market share (44227 customers), RingCentral with 5.92% market share (3731 customers), NICE inContact with 5.61% market share (3532 customers).

Technology

Market Share (Est.)

Customers

  • CallRail

    70.20%

    44227

  • RingCentral

    5.92%

    3731

  • NICE inContact

    5.61%

    3532

  • Five9

    5.44%

    3428

  • Marketing 360

    3.40%

    2144

  • Others

    9.43%

    5938

  • Call Recording Customers by Employee Size

    The majority of Call Recording category falls in the company size of 0 - 9 employees (25354 companies), 20 - 49 employees (12581 companies), 10 - 19 employees (7381 companies).

    Employee Size

    Call Recording Customers by Geography

    Companies using Call Recording technology software are majorly from the United States with 55291 (89.39%), Canada with 3220 (5.21%), United Kingdom with 1532 (2.48%) customers respectively.

    Customers

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    Call Recording Customers by Industry

    Top industries that use Call Recording for Personal Injury (558), Marketing (469), Digital Marketing (457).

    Customers

    Market Share for Top Call Recording Technologies

    Analyze the market share of popular Call Recording technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

    Ranking
    Technology
    Customers
    Market share(Est.)(%)
    1CallRail4422770.20
    2RingCentral37315.92
    3NICE inContact35325.61
    4Five934285.44
    5Marketing 36021443.40
    6NewVoiceMedia14472.30
    7Atmos13572.15
    8Talkdesk8681.38
    9ActiveDEMAND7161.14
    10Nice Call Recording3280.52
    11Verint Call Recording (Verba)2520.40
    12Callback Tracker1810.29
    13Oaisys1390.22
    14Chorus960.15
    15Calabrio Call Recording890.14
    16UJET810.13
    17PhoneBurner540.09
    18NICE Interaction Management520.08
    19Nectar Desk500.08
    20Kixie430.07
    218x8 Virtual Office420.07
    22CallHub370.06
    23Callcap350.06
    24Click2Coach160.03
    25CrazyCall110.02
    26VPI Capture90.01
    27Virtual Observer90.01
    28FluentStream70.01
    293CLogic50.01
    30PhoneCall50.01
    31CloudCall40.01
    32Ytel Platform30.00
    33Track My Leads20.00

    FAQ

    Find answers to the most often asked questions by users.

    Who are the top Call Recording software market leaders?

    Top leaders in the category for Call Recording software are CallRail, RingCentral, NICE inContact. Here, you can view a full list of Call Recording tools in the market.

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    How many companies use Call Recording software these days?

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    Which company has the most significant market share in the Call Recording software space?

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    What are the top industries that usually use Call Recording softwares?

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    Popular Comparisons

    CallRail vs RingCentral

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