Call Recording

Gain market share and customer base information about the top Call Recording software. Check out our list of Call Recording Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

Technologies

56040

Companies

Movements

Categories related to Call Recording

Top 5 Call Recording technologies in 2023

Over 56,040 companies are using Call Recording tools. CallRail with 68.68% market share (38,486 customers), RingCentral with 5.93% market share (3,325 customers), NICE inContact with 5.84% market share (3,272 customers),

CallRail

68.68 %

Market Share

38486

Customers
RingCentral

5.93 %

Market Share

3325

Customers
NICE inContact

5.84 %

Market Share

3272

Customers
Five9

5.12 %

Market Share

2867

Customers
Marketing 360

4.53 %

Market Share

2541

Customers
Others

9.90 %

Market Share

5549

Customers

Call Recording Customers by Employee Size

The majority of Call Recording category falls in the company size of 0 - 9 employees (23,066 companies), 20 - 49 employees (12,820 companies), 10 - 19 employees (4,437 companies).

Call Recording Customers by Geography

Companies using Call Recording technology software are majorly from the United States with 48,082 (90.71%), Canada with 2,479 (4.68%), United Kingdom with 1,209 (2.28%) customers respectively.

Sign up for 6sense Revenue AI™ to get FREE verified B2B contact data.

Call Recording Customers by Industry

Top industries that use Call Recording for Professional Services (13,672), Healthcare and Lifesciences (5,977), Retail and CPG (3,930).

Market Share for Top Call Recording Technologies

Analyze the market share of popular Call Recording technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share
1	CallRail	38486	68.68 (%)
2	RingCentral	3325	5.93 (%)
3	NICE inContact	3272	5.84 (%)
4	Five9	2867	5.12 (%)
5	Marketing 360	2541	4.53 (%)
6	NewVoiceMedia	1179	2.10 (%)
7	ActiveDEMAND	978	1.75 (%)
8	Talkdesk	765	1.37 (%)
9	PhoneWagon	445	0.79 (%)
10	Calabrio Call Recording	308	0.55 (%)
11	Nice Call Recording	278	0.50 (%)
12	Verint Call Recording (Verba)	265	0.47 (%)
13	Callback Tracker	189	0.34 (%)
14	8x8 Virtual Office	163	0.29 (%)
15	Chorus	117	0.21 (%)
16	Oaisys	110	0.20 (%)
17	Smart Queue by AVOXI	109	0.19 (%)
18	PhoneBurner	79	0.14 (%)
19	Click2Coach	79	0.14 (%)
20	Kixie	78	0.14 (%)
21	UJET	68	0.12 (%)
22	CrazyCall	49	0.09 (%)
23	Callcap	47	0.08 (%)
24	NICE Interaction Management	44	0.08 (%)
25	Atmos	40	0.07 (%)
26	FluentStream	36	0.06 (%)
27	CallHub	24	0.04 (%)
28	Jog.ai	23	0.04 (%)
29	Nectar Desk	15	0.03 (%)
30	Ytel Platform	13	0.02 (%)
31	Virtual Observer	13	0.02 (%)
32	VPI Capture	13	0.02 (%)
33	PhoneCall	9	0.02 (%)
34	CloudCall	8	0.01 (%)
35	Track My Leads	3	0.01 (%)
36	3CLogic	2	0.00 (%)

Technology	Market share
CallRail	68.68 (%)
RingCentral	5.93 (%)
NICE inContact	5.84 (%)
Five9	5.12 (%)
Marketing 360	4.53 (%)
NewVoiceMedia	2.10 (%)
ActiveDEMAND	1.75 (%)
Talkdesk	1.37 (%)
PhoneWagon	0.79 (%)
Calabrio Call Recording	0.55 (%)
Nice Call Recording	0.50 (%)
Verint Call Recording (Verba)	0.47 (%)
Callback Tracker	0.34 (%)
8x8 Virtual Office	0.29 (%)
Chorus	0.21 (%)
Oaisys	0.20 (%)
Smart Queue by AVOXI	0.19 (%)
PhoneBurner	0.14 (%)
Click2Coach	0.14 (%)
Kixie	0.14 (%)
UJET	0.12 (%)
CrazyCall	0.09 (%)
Callcap	0.08 (%)
NICE Interaction Management	0.08 (%)
Atmos	0.07 (%)
FluentStream	0.06 (%)
CallHub	0.04 (%)
Jog.ai	0.04 (%)
Nectar Desk	0.03 (%)
Ytel Platform	0.02 (%)
Virtual Observer	0.02 (%)
VPI Capture	0.02 (%)
PhoneCall	0.02 (%)
CloudCall	0.01 (%)
Track My Leads	0.01 (%)
3CLogic	0.00 (%)

FAQ

Find answers to the most often asked questions by users.

Who are the top Call Recording software market leaders?

Top leaders in the category for Call Recording software are CallRail, RingCentral, NICE inContact. Here, you can view a full list of Call Recording tools in the market.

How many companies use Call Recording software these days?

Around the world in 2023, over 53,791 companies are currently using one or more Call Recording software. Out of these, there are 48,082 companies using Call Recording tools that are originally from the United States .

Which company has the most significant market share in the Call Recording software space?

The top few companies that have the most significant market share in the Call Recording space are CallRail with 68.68 % of market share, and RingCentral with 5.93 % of market share and NICE inContact with 5.84 % of market share . Check for other Call Recording technologies market share here.

What are the top industries that usually use Call Recording softwares?

The top industries that use Call Recording software are Professional Services (13,672) , Healthcare and Lifesciences (5,977) , Retail and CPG (3,930) .