Call Recording

Gain market share and customer base information about the top Call Recording software. Check out our list of Call Recording Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

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Technologies
56040
Companies
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Movements
Categories related to Call Recording

Top 5 Call Recording technologies in 2023

Over 56,040 companies are using Call Recording tools. CallRail with 68.68% market share (38,486 customers), RingCentral with 5.93% market share (3,325 customers), NICE inContact with 5.84% market share (3,272 customers),

Call Recording Customers by Employee Size

The majority of Call Recording category falls in the company size of 0 - 9 employees (23,066 companies), 20 - 49 employees (12,820 companies), 10 - 19 employees (4,437 companies).

Call Recording Customers by Geography

Companies using Call Recording technology software are majorly from the United States with 48,082 (90.71%), Canada with 2,479 (4.68%), United Kingdom with 1,209 (2.28%) customers respectively.

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Call Recording Customers by Industry

Top industries that use Call Recording for Professional Services (13,672), Healthcare and Lifesciences (5,977), Retail and CPG (3,930).

Market Share for Top Call Recording Technologies

Analyze the market share of popular Call Recording technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking Technology Customers Market share
1 CallRail 38486 68.68 (%)
2 RingCentral 3325 5.93 (%)
3 NICE inContact 3272 5.84 (%)
4 Five9 2867 5.12 (%)
5 Marketing 360 2541 4.53 (%)
6 NewVoiceMedia 1179 2.10 (%)
7 ActiveDEMAND 978 1.75 (%)
8 Talkdesk 765 1.37 (%)
9 PhoneWagon 445 0.79 (%)
10 Calabrio Call Recording 308 0.55 (%)
11 Nice Call Recording 278 0.50 (%)
12 Verint Call Recording (Verba) 265 0.47 (%)
13 Callback Tracker 189 0.34 (%)
14 8x8 Virtual Office 163 0.29 (%)
15 Chorus 117 0.21 (%)
16 Oaisys 110 0.20 (%)
17 Smart Queue by AVOXI 109 0.19 (%)
18 PhoneBurner 79 0.14 (%)
19 Click2Coach 79 0.14 (%)
20 Kixie 78 0.14 (%)
21 UJET 68 0.12 (%)
22 CrazyCall 49 0.09 (%)
23 Callcap 47 0.08 (%)
24 NICE Interaction Management 44 0.08 (%)
25 Atmos 40 0.07 (%)
26 FluentStream 36 0.06 (%)
27 CallHub 24 0.04 (%)
28 Jog.ai 23 0.04 (%)
29 Nectar Desk 15 0.03 (%)
30 Ytel Platform 13 0.02 (%)
31 Virtual Observer 13 0.02 (%)
32 VPI Capture 13 0.02 (%)
33 PhoneCall 9 0.02 (%)
34 CloudCall 8 0.01 (%)
35 Track My Leads 3 0.01 (%)
36 3CLogic 2 0.00 (%)
Technology Market share
CallRail 68.68 (%)
RingCentral 5.93 (%)
NICE inContact 5.84 (%)
Five9 5.12 (%)
Marketing 360 4.53 (%)
NewVoiceMedia 2.10 (%)
ActiveDEMAND 1.75 (%)
Talkdesk 1.37 (%)
PhoneWagon 0.79 (%)
Calabrio Call Recording 0.55 (%)
Nice Call Recording 0.50 (%)
Verint Call Recording (Verba) 0.47 (%)
Callback Tracker 0.34 (%)
8x8 Virtual Office 0.29 (%)
Chorus 0.21 (%)
Oaisys 0.20 (%)
Smart Queue by AVOXI 0.19 (%)
PhoneBurner 0.14 (%)
Click2Coach 0.14 (%)
Kixie 0.14 (%)
UJET 0.12 (%)
CrazyCall 0.09 (%)
Callcap 0.08 (%)
NICE Interaction Management 0.08 (%)
Atmos 0.07 (%)
FluentStream 0.06 (%)
CallHub 0.04 (%)
Jog.ai 0.04 (%)
Nectar Desk 0.03 (%)
Ytel Platform 0.02 (%)
Virtual Observer 0.02 (%)
VPI Capture 0.02 (%)
PhoneCall 0.02 (%)
CloudCall 0.01 (%)
Track My Leads 0.01 (%)
3CLogic 0.00 (%)

FAQ

Find answers to the most often asked questions by users.

Who are the top Call Recording software market leaders?

Top leaders in the category for Call Recording software are CallRail, RingCentral, NICE inContact. Here, you can view a full list of Call Recording tools in the market.

How many companies use Call Recording software these days?

Around the world in 2023, over 53,791 companies are currently using one or more Call Recording software. Out of these, there are 48,082 companies using Call Recording tools that are originally from the United States .

Which company has the most significant market share in the Call Recording software space?

The top few companies that have the most significant market share in the Call Recording space are CallRail with 68.68 % of market share, and RingCentral with 5.93 % of market share and NICE inContact with 5.84 % of market share . Check for other Call Recording technologies market share here.

What are the top industries that usually use Call Recording softwares?

The top industries that use Call Recording software are Professional Services (13,672) , Healthcare and Lifesciences (5,977) , Retail and CPG (3,930) .

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