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Virtual Observer

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Virtual Observer is a call recording & workforce optimization software for contact centers that works with hosted VoIP providers and traditional PBX s...Read more

Call Recording
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Market Share of Virtual Observer

Current Customer(s)

9

Market Share (Est.)

0.01%

Ranking

#27

Top Competitors and Alternatives of Virtual Observer

The top three of Virtual Observer’s competitors in the Call Recording category are CallRail with 71.68%, NICE inContact with 5.59%, RingCentral with 5.36% market share.

TechnologyDomainsMarket Share (Est.)Versus page
CallRail4416071.68%Virtual Observer vs CallRail
NICE inContact34465.59%Virtual Observer vs NICE inContact
RingCentral33025.36%Virtual Observer vs RingCentral
Five930785.00%Virtual Observer vs Five9
Marketing 36021313.46%Virtual Observer vs Marketing 360
Atmos13582.20%Virtual Observer vs Atmos
NewVoiceMedia11171.81%Virtual Observer vs NewVoiceMedia
Talkdesk10271.67%Virtual Observer vs Talkdesk
ActiveDEMAND7101.15%Virtual Observer vs ActiveDEMAND
Nice Call Recording2610.42%Virtual Observer vs Nice Call Recording
Verint Call Recording (Verba)1940.31%Virtual Observer vs Verint Call Recording (Verba)
Callback Tracker1770.29%Virtual Observer vs Callback Tracker
Oaisys1040.17%Virtual Observer vs Oaisys
Chorus830.13%Virtual Observer vs Chorus
Calabrio Call Recording770.12%Virtual Observer vs Calabrio Call Recording
UJET730.12%Virtual Observer vs UJET
Nectar Desk500.08%Virtual Observer vs Nectar Desk
PhoneBurner410.07%Virtual Observer vs PhoneBurner
NICE Interaction Management400.06%Virtual Observer vs NICE Interaction Management
Kixie370.06%Virtual Observer vs Kixie
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Popular Comparisons

Top Competitors and Alternatives of Virtual Observer

The top three of Virtual Observer’s competitors in the Call Recording category are CallRail with 71.68%, NICE inContact with 5.59%, RingCentral with 5.36% market share.

Virtual Observer vs CallRail

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Virtual Observer vs NICE inContact

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Virtual Observer vs RingCentral

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Virtual Observer vs Five9

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Virtual Observer vs Marketing 360

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Virtual Observer vs Atmos

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Virtual Observer vs NewVoiceMedia

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Virtual Observer vs Talkdesk

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Customers of Virtual Observer

Around the world in 2024, over 9 companies have started using Virtual Observer as Call Recording tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Total Computer Solutions50 - 99RosedaleMarylandUnited States
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SEO Advertising20 - 49OrangevilleOntarioCanada
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KeywordSpy20 - 49New York CityNew YorkUnited States
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PIDS20 - 49PuneMaharashtraIndia
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Ez Tech 91110 - 19WaldorfMarylandUnited States
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GLEN L MARINE DESIGNS0 - 9BellflowerCaliforniaUnited States
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Cloud Small Business Service0 - 9New York CityNew YorkUnited States
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CHILD LAKE INVESTMENTS LLC0 - 9MenomineeMichiganUnited States
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Universal Zulu Nation 19730 - 9The BronxNew YorkUnited States
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Virtual Observer Customers by Employee Size

The majority of Virtual Observer's customers for the call-recording category fall in the company size of 0 - 9 employees (4 companies), 20 - 49 employees (3 companies), 50 - 99 employees (1 companies).

Employee Size

Virtual Observer Customers by Geography

The top three geographies of Virtual Observer for call-recording are the United States with 7(77.78%), Canada with 1(11.11%), India with 1(11.11%) customers respectively.

Customers

Employees of Virtual Observer

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Also see other Products/Services by Virtual Observer in:

Call Recording
Workforce Management
Cloud Contact Center Software

FAQ

Find answers to the most often asked questions by users.

Who are the top Virtual Observer competitors?

Virtual Observer’s Top competitors in the call-recording category are CallRail, NICE inContact, RingCentral. You can view a full list of Virtual Observer competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Virtual Observer and 40,000 other technologies on the internet. You can also compare Virtual Observer and its feature with top competitors here : Virtual Observer vs CallRail Virtual Observer vs NICE inContact Virtual Observer vs RingCentral.

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What is Virtual Observer customer distribution based on company size?

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What is Virtual Observer market share in the call-recording?

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What are the top countries that use Virtual Observer?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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