Question 1

What are the different markets in which
        Talkdesk and
        Virtual Observer compete against each other?

Accepted Answer

Talkdesk and
        Virtual Observer compete against each other in
        the Call Recording, Cloud Contact Center Software, Communication, Contact Center, Fax Server.

Question 2

How does the market share of
        Talkdesk
        and Virtual Observer compare in the
        Call Recording market?

Accepted Answer

In the Call Recording market,
        Talkdesk has a
        3.22%
        market share in comparison to
        Virtual Observer’s
        0.01%.
        Since it has a better market share coverage,
        Talkdesk holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Call Recording category, while
        Virtual Observer holds the
        26th spot.

Question 3

How many customers are acquired by
        Talkdesk and
        Virtual Observer in the
        Call Recording segment?

Accepted Answer

Talkdesk has
        2,075 customers and
        Virtual Observer has
        9 customers in the
        Call Recording
        segment. Talkdesk has
        2066 more customers than
        Virtual Observer in this category.

Question 4

What are the countries in which
        Talkdesk and
        Virtual Observer has more customers?

Accepted Answer

Talkdesk has more customers in United States, Canada and United Kingdom.
Virtual Observer has more customers in United States, India and Australia.

Talkdesk Vs Virtual Observer : In-Depth Comparison

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Comparing the customer bases of Talkdesk and Virtual Observer

Comparing the market share of Talkdesk and Virtual Observer

Compare Talkdesk vs Virtual Observer customers by geography

Customer Movements for this month

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