Talkdesk
Talkdesk is a enterprise cloud contact center platform that helps IBM, shopify and 1,400 other enterprises improve customer satisfaction and agent pro...Read more
Market Share of Talkdesk
Current Customer(s)
1027
Market Share (Est.)
1.67%
Ranking
#8
Top Competitors and Alternatives of Talkdesk
The top three of Talkdesk’s competitors in the Call Recording category are CallRail with 71.68%, NICE inContact with 5.59%, RingCentral with 5.36% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| CallRail | 44160 | 71.68% | Talkdesk vs CallRail |
| NICE inContact | 3446 | 5.59% | Talkdesk vs NICE inContact |
| RingCentral | 3302 | 5.36% | Talkdesk vs RingCentral |
| Five9 | 3078 | 5.00% | Talkdesk vs Five9 |
| Marketing 360 | 2131 | 3.46% | Talkdesk vs Marketing 360 |
| Atmos | 1358 | 2.20% | Talkdesk vs Atmos |
| NewVoiceMedia | 1117 | 1.81% | Talkdesk vs NewVoiceMedia |
| ActiveDEMAND | 710 | 1.15% | Talkdesk vs ActiveDEMAND |
| Nice Call Recording | 261 | 0.42% | Talkdesk vs Nice Call Recording |
| Verint Call Recording (Verba) | 194 | 0.31% | Talkdesk vs Verint Call Recording (Verba) |
| Callback Tracker | 177 | 0.29% | Talkdesk vs Callback Tracker |
| Oaisys | 104 | 0.17% | Talkdesk vs Oaisys |
| Chorus | 83 | 0.13% | Talkdesk vs Chorus |
| Calabrio Call Recording | 77 | 0.12% | Talkdesk vs Calabrio Call Recording |
| UJET | 73 | 0.12% | Talkdesk vs UJET |
| Nectar Desk | 50 | 0.08% | Talkdesk vs Nectar Desk |
| PhoneBurner | 41 | 0.07% | Talkdesk vs PhoneBurner |
| NICE Interaction Management | 40 | 0.06% | Talkdesk vs NICE Interaction Management |
| Kixie | 37 | 0.06% | Talkdesk vs Kixie |
| Callcap | 31 | 0.05% | Talkdesk vs Callcap |
Popular Comparisons
Top Competitors and Alternatives of Talkdesk
The top three of Talkdesk’s competitors in the Call Recording category are CallRail with 71.68%, NICE inContact with 5.59%, RingCentral with 5.36% market share.
Talkdesk vs CallRail
Talkdesk vs NICE inContact
Talkdesk vs RingCentral
Talkdesk vs Five9
Talkdesk vs Marketing 360
Talkdesk vs Atmos
Talkdesk vs NewVoiceMedia
Talkdesk vs ActiveDEMAND
Customers of Talkdesk
Around the world in 2024, over 1027 companies have started using Talkdesk as Call Recording tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Boston University Genealogical Programs | 10,000+ | Boston | Massachusetts | United States |   |
| Booking.com | 10,000+ | Amsterdam | North Holland | Netherlands |   |
| Royal Philips Electronics | 10,000+ | Amsterdam | North Holland | Netherlands | |
| Samsung Electronics Co | 10,000+ | Suwon | Gyeonggi-do | Korea | |
| Global Payments, Inc. | 10,000+ | Atlanta | Georgia | United States | |
| Cognizant Technology Solutions Corporation | 10,000+ | Teaneck | New Jersey | United States | |
| Bank of the Philippine Islands | 10,000+ | Makati City | Metro Manila | Philippines | |
| Flight Centre | 10,000+ | Brisbane | Queensland | Australia | |
| Resideo Technologies, Inc. | 10,000+ | Austin | Texas | United States | |
| Robert Half International, Inc. | 10,000+ | Menlo Park | California | United States | |
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Talkdesk Customers by Products and Services
The top three products and services offering customers that use Talkdesk for Call Recording are Technology (21), Artificial Intelligence (17), Technical Support (16).
Customers
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Talkdesk Customers by Employee Size
The majority of Talkdesk's customers for the call-recording category fall in the company size of 100 - 249 employees (174 companies), 0 - 9 employees (150 companies), 1,000 - 4,999 employees (137 companies).
Employee Size
Talkdesk Customers by Geography
The top three geographies of Talkdesk for call-recording are the United States with 733(76.75%), Canada with 68(7.12%), United Kingdom with 63(6.60%) customers respectively.
Customers
Employees of Talkdesk
Also see other Products/Services by Talkdesk in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Talkdesk competitors?
Talkdesk’s Top competitors in the call-recording category are CallRail, NICE inContact, RingCentral. You can view a full list of Talkdesk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Talkdesk and 40,000 other technologies on the internet. You can also compare Talkdesk and its feature with top competitors here : Talkdesk vs CallRail Talkdesk vs NICE inContact Talkdesk vs RingCentral.
What is Talkdesk customer distribution based on company size?
What is Talkdesk market share in the call-recording?
What are the top countries that use Talkdesk?
What are the top industries that use Talkdesk?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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