Talkdesk
Talkdesk is a enterprise cloud contact center platform that helps IBM, shopify and 1,400 other enterprises improve customer satisfaction and agent pro...Read more
Market Share of Talkdesk
Current Customer(s)
2277
Market Share (Est.)
3.55%
Ranking
#5
Top Competitors and Alternatives of Talkdesk
The top three of Talkdesk’s competitors in the Call Recording category are CallRail with 68.95%, RingCentral with 7.74%, Five9 with 5.31% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| CallRail | 44264 | 68.95% | Talkdesk vs CallRail |
| RingCentral | 4967 | 7.74% | Talkdesk vs RingCentral |
| Five9 | 3410 | 5.31% | Talkdesk vs Five9 |
| NICE inContact | 3033 | 4.72% | Talkdesk vs NICE inContact |
| NewVoiceMedia | 1388 | 2.16% | Talkdesk vs NewVoiceMedia |
| Atmos | 1386 | 2.16% | Talkdesk vs Atmos |
| Marketing 360 | 1267 | 1.97% | Talkdesk vs Marketing 360 |
| ActiveDEMAND | 539 | 0.84% | Talkdesk vs ActiveDEMAND |
| Nice Call Recording | 349 | 0.54% | Talkdesk vs Nice Call Recording |
| Verint Call Recording (Verba) | 226 | 0.35% | Talkdesk vs Verint Call Recording (Verba) |
| Callback Tracker | 157 | 0.24% | Talkdesk vs Callback Tracker |
| Chorus | 134 | 0.21% | Talkdesk vs Chorus |
| Calabrio Call Recording | 104 | 0.16% | Talkdesk vs Calabrio Call Recording |
| Oaisys | 99 | 0.15% | Talkdesk vs Oaisys |
| NICE Interaction Management | 92 | 0.14% | Talkdesk vs NICE Interaction Management |
| UJET | 90 | 0.14% | Talkdesk vs UJET |
| PhoneBurner | 83 | 0.13% | Talkdesk vs PhoneBurner |
| CallHub | 68 | 0.11% | Talkdesk vs CallHub |
| Kixie | 66 | 0.10% | Talkdesk vs Kixie |
| 8x8 Virtual Office | 57 | 0.09% | Talkdesk vs 8x8 Virtual Office |
Popular Comparisons
Top Competitors and Alternatives of Talkdesk
The top three of Talkdesk’s competitors in the Call Recording category are CallRail with 68.95%, RingCentral with 7.74%, Five9 with 5.31% market share.
Talkdesk vs CallRail
Talkdesk vs RingCentral
Talkdesk vs Five9
Talkdesk vs NICE inContact
Talkdesk vs NewVoiceMedia
Talkdesk vs Atmos
Talkdesk vs Marketing 360
Talkdesk vs ActiveDEMAND
Customers of Talkdesk
Around the world in 2026, over 2269 companies have started using Talkdesk as Call Recording tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Insight Global | 10,000+ | Atlanta | Georgia | United States |     |
| Dexco | 10,000+ | Sao Paulo | Sao Paulo | Brazil | |
| Tech Mahindra | 10,000+ | Pune | Maharashtra | India | |
| CIBC | 10,000+ | Toronto | Ontario | Canada | |
| AeC | 10,000+ | Belo Horizonte | Minas Gerais | Brazil | |
| Transcom | 10,000+ | Stockholm | Stockholm | Sweden | |
| Kettering Health | 10,000+ | Dayton | Ohio | United States | |
| Memorial Healthcare System | 10,000+ | Hollywood | Florida | United States | |
| Genpact | 10,000+ | New York City | New York | United States | |
| Flex | 10,000+ | Austin | Texas | United States | |
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Talkdesk Customers by Products and Services
The top three products and services offering customers that use Talkdesk for Call Recording are Customer Service (24), Technology (24), Digital Transformation (22).
Customers
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Talkdesk Customers by Employee Size
The majority of Talkdesk's customers for the call-recording category fall in the company size of 0 - 9 employees (893 companies), 100 - 249 employees (268 companies), 20 - 49 employees (216 companies).
Employee Size
Talkdesk Customers by Geography
The top three geographies of Talkdesk for call-recording are the United States with 1330(62.50%), Canada with 499(23.45%), United Kingdom with 106(4.98%) customers respectively.
Customers
Employees of Talkdesk
Also see other Products/Services by Talkdesk in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Talkdesk competitors?
Talkdesk’s Top competitors in the call-recording category are CallRail, RingCentral, Five9. You can view a full list of Talkdesk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Talkdesk and 40,000 other technologies on the internet. You can also compare Talkdesk and its feature with top competitors here : Talkdesk vs CallRail Talkdesk vs RingCentral Talkdesk vs Five9.
What is Talkdesk customer distribution based on company size?
What is Talkdesk market share in the call-recording?
What are the top countries that use Talkdesk?
What are the top industries that use Talkdesk?
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