Talkdesk
Talkdesk is a enterprise cloud contact center platform that helps IBM, shopify and 1,400 other enterprises improve customer satisfaction and agent pro...Read more
Market Share of Talkdesk
Current Customer(s)
1182
Market Share (Est.)
1.94%
Ranking
#6
Top Competitors and Alternatives of Talkdesk
The top three of Talkdesk’s competitors in the Call Recording category are CallRail with 72.96%, RingCentral with 6.92%, NICE inContact with 4.87% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| CallRail | 44424 | 72.96% | Talkdesk vs CallRail |
| RingCentral | 4212 | 6.92% | Talkdesk vs RingCentral |
| NICE inContact | 2968 | 4.87% | Talkdesk vs NICE inContact |
| Five9 | 2765 | 4.54% | Talkdesk vs Five9 |
| Marketing 360 | 1608 | 2.64% | Talkdesk vs Marketing 360 |
| Atmos | 1007 | 1.65% | Talkdesk vs Atmos |
| NewVoiceMedia | 959 | 1.57% | Talkdesk vs NewVoiceMedia |
| ActiveDEMAND | 613 | 1.01% | Talkdesk vs ActiveDEMAND |
| Nice Call Recording | 239 | 0.39% | Talkdesk vs Nice Call Recording |
| Callback Tracker | 189 | 0.31% | Talkdesk vs Callback Tracker |
| Verint Call Recording (Verba) | 173 | 0.28% | Talkdesk vs Verint Call Recording (Verba) |
| Oaisys | 92 | 0.15% | Talkdesk vs Oaisys |
| PhoneBurner | 79 | 0.13% | Talkdesk vs PhoneBurner |
| Calabrio Call Recording | 68 | 0.11% | Talkdesk vs Calabrio Call Recording |
| UJET | 57 | 0.09% | Talkdesk vs UJET |
| Chorus | 54 | 0.09% | Talkdesk vs Chorus |
| NICE Interaction Management | 34 | 0.06% | Talkdesk vs NICE Interaction Management |
| 8x8 Virtual Office | 31 | 0.05% | Talkdesk vs 8x8 Virtual Office |
| Kixie | 29 | 0.05% | Talkdesk vs Kixie |
| Callcap | 23 | 0.04% | Talkdesk vs Callcap |
Popular Comparisons
Top Competitors and Alternatives of Talkdesk
The top three of Talkdesk’s competitors in the Call Recording category are CallRail with 72.96%, RingCentral with 6.92%, NICE inContact with 4.87% market share.
Talkdesk vs CallRail
Talkdesk vs RingCentral
Talkdesk vs NICE inContact
Talkdesk vs Five9
Talkdesk vs Marketing 360
Talkdesk vs Atmos
Talkdesk vs NewVoiceMedia
Talkdesk vs ActiveDEMAND
Customers of Talkdesk
Around the world in 2025, over 1182 companies have started using Talkdesk as Call Recording tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| TaskUs | 10,000+ | New Braunfels | Texas | United States |     |
| Booking.com | 10,000+ | Amsterdam | North Holland | Netherlands | |
| University Of California San Diego | 10,000+ | La Jolla | California | United States | |
| Alorica | 10,000+ | Irvine | California | United States | |
| Philips | 10,000+ | Amsterdam | North Holland | Netherlands | |
| Etisalat | 10,000+ | Abu Dhabi | Abu Dhabi | United Arab Emirates | |
| MGM Resorts | 10,000+ | Las Vegas | Nevada | United States | |
| Accenture | 10,000+ | Dublin | Leinster | Ireland | |
| EmployBridge | 10,000+ | Atlanta | Georgia | United States | |
| Resideo | 10,000+ | Scottsdale | Arizona | United States | |
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Talkdesk Customers by Products and Services
The top three products and services offering customers that use Talkdesk for Call Recording are Artificial Intelligence (15), Customer Support (15), E-Commerce (14).
Customers
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Talkdesk Customers by Employee Size
The majority of Talkdesk's customers for the call-recording category fall in the company size of 0 - 9 employees (278 companies), 20 - 49 employees (193 companies), 100 - 249 employees (158 companies).
Employee Size
Talkdesk Customers by Geography
The top three geographies of Talkdesk for call-recording are the United States with 768(68.88%), Canada with 180(16.14%), United Kingdom with 77(6.91%) customers respectively.
Customers
Employees of Talkdesk
Also see other Products/Services by Talkdesk in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Talkdesk competitors?
Talkdesk’s Top competitors in the call-recording category are CallRail, RingCentral, NICE inContact. You can view a full list of Talkdesk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Talkdesk and 40,000 other technologies on the internet. You can also compare Talkdesk and its feature with top competitors here : Talkdesk vs CallRail Talkdesk vs RingCentral Talkdesk vs NICE inContact.
What is Talkdesk customer distribution based on company size?
What is Talkdesk market share in the call-recording?
What are the top countries that use Talkdesk?
What are the top industries that use Talkdesk?
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