image

Talkdesk

thumbs_up

thumbs_down

Talkdesk is a enterprise cloud contact center platform that helps IBM, shopify and 1,400 other enterprises improve customer satisfaction and agent pro...Read more

Call Recording
icon

Market Share of Talkdesk

Current Customer(s)

1240

Market Share (Est.)

2.04%

Ranking

#6

Top Competitors and Alternatives of Talkdesk

The top three of Talkdesk’s competitors in the Call Recording category are CallRail with 72.64%, RingCentral with 7.23%, NICE inContact with 4.77% market share.

TechnologyDomainsMarket Share (Est.)Versus page
CallRail4406372.64%Talkdesk vs CallRail
RingCentral43877.23%Talkdesk vs RingCentral
NICE inContact28964.77%Talkdesk vs NICE inContact
Five927154.48%Talkdesk vs Five9
Marketing 36015702.59%Talkdesk vs Marketing 360
Atmos9861.63%Talkdesk vs Atmos
NewVoiceMedia9411.55%Talkdesk vs NewVoiceMedia
ActiveDEMAND6020.99%Talkdesk vs ActiveDEMAND
Nice Call Recording2120.35%Talkdesk vs Nice Call Recording
8x8 Virtual Office2050.34%Talkdesk vs 8x8 Virtual Office
Callback Tracker1880.31%Talkdesk vs Callback Tracker
Verint Call Recording (Verba)1580.26%Talkdesk vs Verint Call Recording (Verba)
Oaisys920.15%Talkdesk vs Oaisys
PhoneBurner760.13%Talkdesk vs PhoneBurner
Calabrio Call Recording690.11%Talkdesk vs Calabrio Call Recording
Chorus510.08%Talkdesk vs Chorus
UJET510.08%Talkdesk vs UJET
NICE Interaction Management340.06%Talkdesk vs NICE Interaction Management
Kixie270.04%Talkdesk vs Kixie
Callcap220.04%Talkdesk vs Callcap
image

Popular Comparisons

Top Competitors and Alternatives of Talkdesk

The top three of Talkdesk’s competitors in the Call Recording category are CallRail with 72.64%, RingCentral with 7.23%, NICE inContact with 4.77% market share.

Talkdesk vs CallRail

arrow_icon

Talkdesk vs RingCentral

arrow_icon

Talkdesk vs NICE inContact

arrow_icon

Talkdesk vs Five9

arrow_icon

Talkdesk vs Marketing 360

arrow_icon

Talkdesk vs Atmos

arrow_icon

Talkdesk vs NewVoiceMedia

arrow_icon

Talkdesk vs ActiveDEMAND

arrow_icon

Customers of Talkdesk

Around the world in 2025, over 1240 companies have started using Talkdesk as Call Recording tool.

CustomersEmployee RangeCityRegionCountrySocial Links
University Of California San Diego10,000+La JollaCaliforniaUnited States
social_iconsocial_iconsocial_iconsocial_icon
Robert Half10,000+Menlo ParkCaliforniaUnited States
social_iconsocial_iconsocial_iconsocial_icon
Sutherland10,000+PittsfordNew YorkUnited States
social_iconsocial_iconsocial_iconsocial_icon
Mercado Libre10,000+Buenos AiresBuenos Aires F.D.Argentina
social_iconsocial_iconsocial_iconsocial_icon
Accenture10,000+DublinLeinsterIreland
social_iconsocial_iconsocial_iconsocial_icon
Slalom10,000+SeattleWashingtonUnited States
social_iconsocial_iconsocial_iconsocial_icon
Etisalat10,000+Abu DhabiAbu DhabiUnited Arab Emirates
social_iconsocial_iconsocial_iconsocial_icon
MGM Resorts10,000+Las VegasNevadaUnited States
social_iconsocial_iconsocial_iconsocial_icon
Fujitsu10,000+TokyoTokyoJapan
social_iconsocial_iconsocial_iconsocial_icon
Teleperformance10,000+ParisIle-de-FranceFrance
social_iconsocial_iconsocial_iconsocial_icon

Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.

Get a demoKnow More
Company Logo

Talkdesk Customers by Products and Services

The top three products and services offering customers that use Talkdesk for Call Recording are Artificial Intelligence (17), Technology (15), Customer Support (15).

Customers

Download the 6sense Chrome Extension to get verified contact data of Talkdesk employees

Install Now
Company Logo

Talkdesk Customers by Employee Size

The majority of Talkdesk's customers for the call-recording category fall in the company size of 0 - 9 employees (285 companies), 20 - 49 employees (188 companies), 100 - 249 employees (163 companies).

Employee Size

Talkdesk Customers by Geography

The top three geographies of Talkdesk for call-recording are the United States with 806(69.01%), Canada with 180(15.41%), United Kingdom with 85(7.28%) customers respectively.

Customers

Employees of Talkdesk

image

Also see other Products/Services by Talkdesk in:

Sales Management
Interactive Voice Response (IVR)
Unified Communications
Communication
Fax Server

FAQ

Find answers to the most often asked questions by users.

Who are the top Talkdesk competitors?

Talkdesk’s Top competitors in the call-recording category are CallRail, RingCentral, NICE inContact. You can view a full list of Talkdesk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Talkdesk and 40,000 other technologies on the internet. You can also compare Talkdesk and its feature with top competitors here : Talkdesk vs CallRail Talkdesk vs RingCentral Talkdesk vs NICE inContact.

faq icon

What is Talkdesk customer distribution based on company size?

faq icon

What is Talkdesk market share in the call-recording?

faq icon

What are the top countries that use Talkdesk?

faq icon

What are the top industries that use Talkdesk?

faq icon

Get everything in one place

Close deals faster by understanding your clients well. Know their technology stack, contract renewal date, top decision-makers, hiring trends, and top company news in one place.

Get a demo

Get instant access to B2B contact data across the web

Sign Up Today
6sense Logo
social iconssocial iconssocial iconssocial icons
MarketingAccount IdentificationIntent DataData Enrichment & ManagementPredictive AnalyticsOrchestrations & WorkflowsAudience BuildingAdvertisingConversational EmailPipeline IntelligenceIntegrations
SolutionsBusiness ServicesFinancial ServicesTransportation & LogisticsManufacturingTechnologyCustomersMeet Our CustomersCustomer StoriesCustomer ReviewsRevCityKnowledge Base

Company

AboutLeadership TeamCareersNewsroomCommunity

Browse 6sense Data

TechnographicsComparing TechnologiesCompany SearchPeople Search
TermsPrivacy PolicyPrivacy CenterDo Not Sell or Share My Personal Information

© 2025 6sense