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Five9

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Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including ...Read more

Call Recording
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Market Share of Five9

Current Customer(s)

2715

Market Share (Est.)

4.48%

Ranking

#4

Top Competitors and Alternatives of Five9

The top three of Five9’s competitors in the Call Recording category are CallRail with 72.64%, RingCentral with 7.23%, NICE inContact with 4.77% market share.

TechnologyDomainsMarket Share (Est.)Versus page
CallRail4406372.64%Five9 vs CallRail
RingCentral43877.23%Five9 vs RingCentral
NICE inContact28964.77%Five9 vs NICE inContact
Marketing 36015702.59%Five9 vs Marketing 360
Talkdesk12402.04%Five9 vs Talkdesk
Atmos9861.63%Five9 vs Atmos
NewVoiceMedia9411.55%Five9 vs NewVoiceMedia
ActiveDEMAND6020.99%Five9 vs ActiveDEMAND
Nice Call Recording2120.35%Five9 vs Nice Call Recording
8x8 Virtual Office2050.34%Five9 vs 8x8 Virtual Office
Callback Tracker1880.31%Five9 vs Callback Tracker
Verint Call Recording (Verba)1580.26%Five9 vs Verint Call Recording (Verba)
Oaisys920.15%Five9 vs Oaisys
PhoneBurner760.13%Five9 vs PhoneBurner
Calabrio Call Recording690.11%Five9 vs Calabrio Call Recording
Chorus510.08%Five9 vs Chorus
UJET510.08%Five9 vs UJET
NICE Interaction Management340.06%Five9 vs NICE Interaction Management
Kixie270.04%Five9 vs Kixie
Callcap220.04%Five9 vs Callcap
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Popular Comparisons

Top Competitors and Alternatives of Five9

The top three of Five9’s competitors in the Call Recording category are CallRail with 72.64%, RingCentral with 7.23%, NICE inContact with 4.77% market share.

Five9 vs CallRail

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Five9 vs RingCentral

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Five9 vs NICE inContact

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Five9 vs Marketing 360

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Five9 vs Talkdesk

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Five9 vs Atmos

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Five9 vs NewVoiceMedia

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Five9 vs ActiveDEMAND

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Customers of Five9

Around the world in 2025, over 2715 companies have started using Five9 as Call Recording tool.

CustomersEmployee RangeCityRegionCountrySocial Links
U.S. Bank10,000+MinneapolisMinnesotaUnited States
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Advanced Micro Devices, Inc.10,000+Santa ClaraCaliforniaUnited States
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University Of Miami10,000+Coral GablesFloridaUnited States
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IBM10,000+ArmonkNew YorkUnited States
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Purdue University10,000+West LafayetteIndianaUnited States
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SFS10,000+AuSaint GallenSwitzerland
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Oracle Corporation10,000+AustinTexasUnited States
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University Of South Florida10,000+TampaFloridaUnited States
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Advance Auto Parts10,000+RoanokeVirginiaUnited States
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Stanley Black & Decker10,000+New BritainConnecticutUnited States
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Five9 Customers by Products and Services

The top three products and services offering customers that use Five9 for Call Recording are Financial Services (33), Managed Services (32), Technology (32).

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Five9 Customers by Employee Size

The majority of Five9's customers for the call-recording category fall in the company size of 100 - 249 employees (436 companies), 0 - 9 employees (400 companies), 20 - 49 employees (368 companies).

Employee Size

Five9 Customers by Geography

The top three geographies of Five9 for call-recording are the United States with 2314(88.63%), Canada with 127(4.86%), United Kingdom with 80(3.06%) customers respectively.

Customers

Employees of Five9

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Also see other Products/Services by Five9 in:

Communication
Unified Communications
Sales Force Automation
Call Recording
Telemarketing

FAQ

Find answers to the most often asked questions by users.

Who are the top Five9 competitors?

Five9’s Top competitors in the call-recording category are CallRail, RingCentral, NICE inContact. You can view a full list of Five9 competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Five9 and 40,000 other technologies on the internet. You can also compare Five9 and its feature with top competitors here : Five9 vs CallRail Five9 vs RingCentral Five9 vs NICE inContact.

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What is Five9 customer distribution based on company size?

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What is Five9 market share in the call-recording?

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What are the top countries that use Five9?

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What are the top industries that use Five9?

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