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Five9

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Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including ...Read more

Call Recording
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Market Share of Five9

Current Customer(s)

3372

Market Share (Est.)

5.25%

Ranking

#3

Top Competitors and Alternatives of Five9

The top three of Five9’s competitors in the Call Recording category are CallRail with 69.54%, RingCentral with 7.63%, NICE inContact with 4.61% market share.

TechnologyDomainsMarket Share (Est.)Versus page
CallRail4463369.54%Five9 vs CallRail
RingCentral49007.63%Five9 vs RingCentral
NICE inContact29564.61%Five9 vs NICE inContact
Talkdesk20883.25%Five9 vs Talkdesk
Atmos13852.16%Five9 vs Atmos
NewVoiceMedia13802.15%Five9 vs NewVoiceMedia
Marketing 36013092.04%Five9 vs Marketing 360
ActiveDEMAND5600.87%Five9 vs ActiveDEMAND
Nice Call Recording3390.53%Five9 vs Nice Call Recording
Verint Call Recording (Verba)2340.36%Five9 vs Verint Call Recording (Verba)
Callback Tracker1740.27%Five9 vs Callback Tracker
Chorus1130.18%Five9 vs Chorus
Calabrio Call Recording1040.16%Five9 vs Calabrio Call Recording
Oaisys1000.16%Five9 vs Oaisys
PhoneBurner860.13%Five9 vs PhoneBurner
UJET840.13%Five9 vs UJET
NICE Interaction Management760.12%Five9 vs NICE Interaction Management
Kixie630.10%Five9 vs Kixie
8x8 Virtual Office560.09%Five9 vs 8x8 Virtual Office
CallHub500.08%Five9 vs CallHub
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Popular Comparisons

Top Competitors and Alternatives of Five9

The top three of Five9’s competitors in the Call Recording category are CallRail with 69.54%, RingCentral with 7.63%, NICE inContact with 4.61% market share.

Five9 vs CallRail

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Five9 vs RingCentral

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Five9 vs NICE inContact

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Five9 vs Talkdesk

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Five9 vs Atmos

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Five9 vs NewVoiceMedia

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Five9 vs Marketing 360

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Five9 vs ActiveDEMAND

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Customers of Five9

Around the world in 2026, over 3366 companies have started using Five9 as Call Recording tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Insight Global10,000+AtlantaGeorgiaUnited States
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CVS Pharmacy10,000+WoonsocketRhode IslandUnited States
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Men's Wearhouse10,000+HoustonTexasUnited States
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UPS10,000+AtlantaGeorgiaUnited States
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GE Healthcare10,000+ChicagoIllinoisUnited States
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Tech Mahindra10,000+PuneMaharashtraIndia
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TPG10,000+San FranciscoCaliforniaUnited States
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AbbVie10,000+North ChicagoIllinoisUnited States
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Conduent10,000+Florham ParkNew JerseyUnited States
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Victoria's Secret10,000+ColumbusOhioUnited States
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Five9 Customers by Products and Services

The top three products and services offering customers that use Five9 for Call Recording are Data Analytics (68), Customer Service (64), Cloud Services (61).

Customers

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Five9 Customers by Employee Size

The majority of Five9's customers for the call-recording category fall in the company size of 100 - 249 employees (669 companies), 1,000 - 4,999 employees (494 companies), 20 - 49 employees (406 companies).

Employee Size

Five9 Customers by Geography

The top three geographies of Five9 for call-recording are the United States with 2696(85.05%), Canada with 180(5.68%), United Kingdom with 122(3.85%) customers respectively.

Customers

Employees of Five9

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Also see other Products/Services by Five9 in:

Call Recording
Customer Communications Management
Interactive Voice Response (IVR)
Communication
Fax Server

FAQ

Find answers to the most often asked questions by users.

Who are the top Five9 competitors?

Five9’s Top competitors in the call-recording category are CallRail, RingCentral, NICE inContact. You can view a full list of Five9 competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Five9 and 40,000 other technologies on the internet. You can also compare Five9 and its feature with top competitors here : Five9 vs CallRail Five9 vs RingCentral Five9 vs NICE inContact.

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What is Five9 customer distribution based on company size?

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What is Five9 market share in the call-recording?

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What are the top countries that use Five9?

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What are the top industries that use Five9?

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