image

NICE inContact

thumbs_up

thumbs_down

NICE inContact is the cloud call center software enables better customer service with automatic call distribution, interactive voice response, skills-...Read more

Call Recording
icon

Market Share of NICE inContact

Current Customer(s)

2896

Market Share (Est.)

4.77%

Ranking

#3

Top Competitors and Alternatives of NICE inContact

The top three of NICE inContact’s competitors in the Call Recording category are CallRail with 72.64%, RingCentral with 7.23%, Five9 with 4.48% market share.

TechnologyDomainsMarket Share (Est.)Versus page
CallRail4406372.64%NICE inContact vs CallRail
RingCentral43877.23%NICE inContact vs RingCentral
Five927154.48%NICE inContact vs Five9
Marketing 36015702.59%NICE inContact vs Marketing 360
Talkdesk12402.04%NICE inContact vs Talkdesk
Atmos9861.63%NICE inContact vs Atmos
NewVoiceMedia9411.55%NICE inContact vs NewVoiceMedia
ActiveDEMAND6020.99%NICE inContact vs ActiveDEMAND
Nice Call Recording2120.35%NICE inContact vs Nice Call Recording
8x8 Virtual Office2050.34%NICE inContact vs 8x8 Virtual Office
Callback Tracker1880.31%NICE inContact vs Callback Tracker
Verint Call Recording (Verba)1580.26%NICE inContact vs Verint Call Recording (Verba)
Oaisys920.15%NICE inContact vs Oaisys
PhoneBurner760.13%NICE inContact vs PhoneBurner
Calabrio Call Recording690.11%NICE inContact vs Calabrio Call Recording
Chorus510.08%NICE inContact vs Chorus
UJET510.08%NICE inContact vs UJET
NICE Interaction Management340.06%NICE inContact vs NICE Interaction Management
Kixie270.04%NICE inContact vs Kixie
Callcap220.04%NICE inContact vs Callcap
image

Popular Comparisons

Top Competitors and Alternatives of NICE inContact

The top three of NICE inContact’s competitors in the Call Recording category are CallRail with 72.64%, RingCentral with 7.23%, Five9 with 4.48% market share.

NICE inContact vs CallRail

arrow_icon

NICE inContact vs RingCentral

arrow_icon

NICE inContact vs Five9

arrow_icon

NICE inContact vs Marketing 360

arrow_icon

NICE inContact vs Talkdesk

arrow_icon

NICE inContact vs Atmos

arrow_icon

NICE inContact vs NewVoiceMedia

arrow_icon

NICE inContact vs ActiveDEMAND

arrow_icon

Customers of NICE inContact

Around the world in 2025, over 2896 companies have started using NICE inContact as Call Recording tool.

CustomersEmployee RangeCityRegionCountrySocial Links
US Army10,000+ArlingtonVirginiaUnited States
social_iconsocial_iconsocial_iconsocial_icon
Rutgers University10,000+New BrunswickNew JerseyUnited States
social_iconsocial_iconsocial_iconsocial_icon
The Home Depot10,000+AtlantaGeorgiaUnited States
social_iconsocial_iconsocial_iconsocial_icon
iQor10,000+St. PetersburgFloridaUnited States
social_iconsocial_iconsocial_icon
Orange Business Services10,000+ParisIle-de-FranceFrance
social_iconsocial_iconsocial_iconsocial_icon
Clarivate10,000+LondonEnglandUnited Kingdom
social_iconsocial_iconsocial_iconsocial_icon
Informa10,000+LondonEnglandUnited Kingdom
social_iconsocial_iconsocial_iconsocial_icon
Infosys10,000+BengaluruKarnatakaIndia
social_iconsocial_iconsocial_iconsocial_icon
Sutherland10,000+PittsfordNew YorkUnited States
social_iconsocial_iconsocial_iconsocial_icon
Samsung10,000+SuwonGyeonggi-doKorea
social_iconsocial_iconsocial_iconsocial_icon

Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.

Get a demoKnow More
Company Logo

NICE inContact Customers by Products and Services

The top three products and services offering customers that use NICE inContact for Call Recording are Managed Services (31), Consulting (27), Customer Service (26).

Customers

Download the 6sense Chrome Extension to get verified contact data of NICE inContact employees

Install Now
Company Logo

NICE inContact Customers by Employee Size

The majority of NICE inContact's customers for the call-recording category fall in the company size of 0 - 9 employees (841 companies), 20 - 49 employees (431 companies), 100 - 249 employees (350 companies).

Employee Size

NICE inContact Customers by Geography

The top three geographies of NICE inContact for call-recording are the United States with 2606(91.60%), Canada with 73(2.57%), United Kingdom with 61(2.14%) customers respectively.

Customers

Employees of NICE inContact

image

Also see other Products/Services by NICE inContact in:

Contact Center
Communication
Call Recording
Cloud Contact Center Software
Help Desk And Ticketing

FAQ

Find answers to the most often asked questions by users.

Who are the top NICE inContact competitors?

NICE inContact’s Top competitors in the call-recording category are CallRail, RingCentral, Five9. You can view a full list of NICE inContact competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of NICE inContact and 40,000 other technologies on the internet. You can also compare NICE inContact and its feature with top competitors here : NICE inContact vs CallRail NICE inContact vs RingCentral NICE inContact vs Five9.

faq icon

What is NICE inContact customer distribution based on company size?

faq icon

What is NICE inContact market share in the call-recording?

faq icon

What are the top countries that use NICE inContact?

faq icon

What are the top industries that use NICE inContact?

faq icon

Get everything in one place

Close deals faster by understanding your clients well. Know their technology stack, contract renewal date, top decision-makers, hiring trends, and top company news in one place.

Get a demo

Get instant access to B2B contact data across the web

Sign Up Today
6sense Logo
social iconssocial iconssocial iconssocial icons
MarketingAccount IdentificationIntent DataData Enrichment & ManagementPredictive AnalyticsOrchestrations & WorkflowsAudience BuildingAdvertisingConversational EmailPipeline IntelligenceIntegrations
SolutionsBusiness ServicesFinancial ServicesTransportation & LogisticsManufacturingTechnologyCustomersMeet Our CustomersCustomer StoriesCustomer ReviewsRevCityKnowledge Base

Company

AboutLeadership TeamCareersNewsroomCommunity

Browse 6sense Data

TechnographicsComparing TechnologiesCompany SearchPeople Search
TermsPrivacy PolicyPrivacy CenterDo Not Sell or Share My Personal Information

© 2025 6sense