NICE inContact
NICE inContact is the cloud call center software enables better customer service with automatic call distribution, interactive voice response, skills-...Read more
Market Share of NICE inContact
Current Customer(s)
2968
Market Share (Est.)
4.87%
Ranking
#3
Top Competitors and Alternatives of NICE inContact
The top three of NICE inContact’s competitors in the Call Recording category are CallRail with 72.96%, RingCentral with 6.92%, Five9 with 4.54% market share.
Popular Comparisons
Top Competitors and Alternatives of NICE inContact
The top three of NICE inContact’s competitors in the Call Recording category are CallRail with 72.96%, RingCentral with 6.92%, Five9 with 4.54% market share.
NICE inContact vs CallRail
NICE inContact vs RingCentral
NICE inContact vs Five9
NICE inContact vs Marketing 360
NICE inContact vs Talkdesk
NICE inContact vs Atmos
NICE inContact vs NewVoiceMedia
NICE inContact vs ActiveDEMAND
Customers of NICE inContact
Around the world in 2025, over 2968 companies have started using NICE inContact as Call Recording tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Advocate Health Care | 10,000+ | Downers Grove | Illinois | United States |     |
| Gordon Food Service | 10,000+ | Wyoming | Michigan | United States | |
| AstraZeneca | 10,000+ | Cambridge | England | United Kingdom | |
| Kelly Services | 10,000+ | Troy | Michigan | United States | |
| Unisys | 10,000+ | Blue Bell | Pennsylvania | United States | |
| Clarivate | 10,000+ | London | England | United Kingdom | |
| Informa | 10,000+ | London | England | United Kingdom | |
| State Of Michigan | 10,000+ | Lansing | Michigan | United States | |
| Zebra Technologies | 10,000+ | Lincolnshire | Illinois | United States | |
| Larsen & Toubro | 10,000+ | Mumbai | Maharashtra | India | |
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NICE inContact Customers by Products and Services
The top three products and services offering customers that use NICE inContact for Call Recording are Managed Services (35), Consulting (30), Customer Service (27).
Customers
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NICE inContact Customers by Employee Size
The majority of NICE inContact's customers for the call-recording category fall in the company size of 0 - 9 employees (845 companies), 20 - 49 employees (437 companies), 100 - 249 employees (361 companies).
Employee Size
NICE inContact Customers by Geography
The top three geographies of NICE inContact for call-recording are the United States with 2657(91.21%), Canada with 77(2.64%), United Kingdom with 65(2.23%) customers respectively.
Customers
Employees of NICE inContact
Also see other Products/Services by NICE inContact in:
FAQ
Find answers to the most often asked questions by users.
Who are the top NICE inContact competitors?
NICE inContact’s Top competitors in the call-recording category are CallRail, RingCentral, Five9. You can view a full list of NICE inContact competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of NICE inContact and 40,000 other technologies on the internet. You can also compare NICE inContact and its feature with top competitors here : NICE inContact vs CallRail NICE inContact vs RingCentral NICE inContact vs Five9.
What is NICE inContact customer distribution based on company size?
What is NICE inContact market share in the call-recording?
What are the top countries that use NICE inContact?
What are the top industries that use NICE inContact?
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