NICE inContact is the cloud call center software enables better customer service with automatic call distribution, interactive voice response, skills-...Read more
Current Customer(s)
Market Share (Est.)
Ranking
The top three of NICE inContact’s competitors in the Call Recording category are CallRail with 73.29%, RingCentral with 6.45%, Five9 with 4.60% market share.
Popular Comparisons
The top three of NICE inContact’s competitors in the Call Recording category are CallRail with 73.29%, RingCentral with 6.45%, Five9 with 4.60% market share.
NICE inContact vs CallRail
NICE inContact vs RingCentral
NICE inContact vs Five9
NICE inContact vs Marketing 360
NICE inContact vs Talkdesk
NICE inContact vs Atmos
NICE inContact vs NewVoiceMedia
NICE inContact vs ActiveDEMAND
Around the world in 2025, over 2831 companies have started using NICE inContact as Call Recording tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
IBM | 10,000+ | Armonk | New York | United States | |
Air Liquide | 10,000+ | Paris | Ile-de-France | France | |
University Of Southern California | 10,000+ | Los Angeles | California | United States | |
Orange | 10,000+ | Issy-les-Moulineaux | Ile-de-France | France | |
The University Of Texas At Austin | 10,000+ | Austin | Texas | United States | |
University Of Miami Health System | 10,000+ | Miami | Florida | United States | |
IDP Education | 10,000+ | Docklands | Victoria | Australia | |
NextGear Capital | 10,000+ | Carmel | Indiana | United States | |
Government Of Alberta | 10,000+ | Edmonton | Alberta | Canada | |
Freddie Mac | 10,000+ | McLean | Virginia | United States |
The top three products and services offering customers that use NICE inContact for Call Recording are Financial Services (30), Insurance (29), Consulting (28).
Customers
The majority of NICE inContact's customers for the call-recording category fall in the company size of 0 - 9 employees (1059 companies), 20 - 49 employees (414 companies), 100 - 249 employees (343 companies).
Employee Size
The top three geographies of NICE inContact for call-recording are the United States with 2484(90.07%), United Kingdom with 77(2.79%), Canada with 64(2.32%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top NICE inContact competitors?
NICE inContact’s Top competitors in the call-recording category are CallRail, RingCentral, Five9. You can view a full list of NICE inContact competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of NICE inContact and 40,000 other technologies on the internet. You can also compare NICE inContact and its feature with top competitors here : NICE inContact vs CallRail NICE inContact vs RingCentral NICE inContact vs Five9.
What is NICE inContact customer distribution based on company size?
What is NICE inContact market share in the call-recording?
What are the top countries that use NICE inContact?
What are the top industries that use NICE inContact?
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