Question 1

What are the different markets in which
        NICE inContact and
        Chorus compete against each other?

Accepted Answer

NICE inContact and
        Chorus compete against each other in
        the Call Recording, Cloud Contact Center Software, Communication, Contact Center, Help Desk And Ticketing.

Question 2

How does the market share of
        NICE inContact
        and Chorus compare in the
        Call Recording market?

Accepted Answer

In the Call Recording market,
        NICE inContact has a
        4.87%
        market share in comparison to
        Chorus’s
        0.09%.
        Since it has a better market share coverage,
        NICE inContact holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Call Recording category, while
        Chorus holds the
        17th spot.

Question 3

How many customers are acquired by
        NICE inContact and
        Chorus in the
        Call Recording segment?

Accepted Answer

NICE inContact has
        2,968 customers and
        Chorus has
        54 customers in the
        Call Recording
        segment. NICE inContact has
        2914 more customers than
        Chorus in this category.

Question 4

What are the countries in which
        NICE inContact and
        Chorus has more customers?

Accepted Answer

NICE inContact has more customers in United States, Canada and United Kingdom.
Chorus has more customers in United States, Canada and Ireland.

NICE inContact Vs Chorus : In-Depth Comparison

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Comparing the customer bases of NICE inContact and Chorus

Comparing the market share of NICE inContact and Chorus

Compare NICE inContact vs Chorus customers by geography

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