Question 1

What are the different markets in which
        Five9 and
        Callback Tracker compete against each other?

Accepted Answer

Five9 and
        Callback Tracker compete against each other in
        the Call Recording, Inside Sales, Auto Dialer, Call Tracking, Communication.

Question 2

How does the market share of
        Five9
        and Callback Tracker compare in the
        Call Recording market?

Accepted Answer

In the Call Recording market,
        Five9 has a
        4.43%
        market share in comparison to
        Callback Tracker’s
        0.31%.
        Since it has a better market share coverage,
        Five9 holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Call Recording category, while
        Callback Tracker holds the
        12th spot.

Question 3

How many customers are acquired by
        Five9 and
        Callback Tracker in the
        Call Recording segment?

Accepted Answer

Five9 has
        2,703 customers and
        Callback Tracker has
        187 customers in the
        Call Recording
        segment. Five9 has
        2516 more customers than
        Callback Tracker in this category.

Question 4

What are the countries in which
        Five9 and
        Callback Tracker has more customers?

Accepted Answer

Five9 has more customers in United States, Canada and United Kingdom.
Callback Tracker has more customers in United States, India and Canada.

Five9 Vs Callback Tracker : In-Depth Comparison

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Comparing the customer bases of Five9 and Callback Tracker

Comparing the market share of Five9 and Callback Tracker

Compare Five9 vs Callback Tracker customers by geography

Customer Movements for this month

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