Question 1

What are the different markets in which
        RingCentral and
        NICE inContact compete against each other?

Accepted Answer

RingCentral and
        NICE inContact compete against each other in
        the Call Recording, Communication, Business Phone Systems, Cloud Contact Center Software, Contact Center.

Question 2

How does the market share of
        RingCentral
        and NICE inContact compare in the
        Call Recording market?

Accepted Answer

In the Call Recording market,
        RingCentral has a
        6.92%
        market share in comparison to
        NICE inContact’s
        4.87%.
        Since it has a better market share coverage,
        RingCentral holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Call Recording category, while
        NICE inContact holds the
        3rd spot.

Question 3

How many customers are acquired by
        RingCentral and
        NICE inContact in the
        Call Recording segment?

Accepted Answer

RingCentral has
        4,212 customers and
        NICE inContact has
        2,968 customers in the
        Call Recording
        segment. RingCentral has
        1244 more customers than
        NICE inContact in this category.

Question 4

What are the countries in which
        RingCentral and
        NICE inContact has more customers?

Accepted Answer

RingCentral has more customers in United States, Canada and United Kingdom.
NICE inContact has more customers in United States, Canada and United Kingdom.

RingCentral Vs NICE inContact : In-Depth Comparison

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Comparing the customer bases of RingCentral and NICE inContact

Comparing the market share of RingCentral and NICE inContact

Compare RingCentral vs NICE inContact customers by geography

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