Solutions

6sense Revenue AI™ for Marketing

6sense Revenue AI™ for Sales

Copied

Customer Satisfaction Ratings

Q: How many companies use Customer Satisfaction Ratings software these days?

Around the world in 2026, over 278,511 companies are currently using one or more Customer Satisfaction Ratings software. Out of these, there are 266,105 companies using Customer Satisfaction Ratings tools that are originally from the United States.

Q: Which company has the most significant market share in the Customer Satisfaction Ratings software space?

The top few companies that have the most significant market share in the Customer Satisfaction Ratings space are 123FormBuilder with 23.21% of market share, Qualtrics with 21.84% of market share, Tidio with 18.86% of market share. Check for other Customer Satisfaction Ratings technologies market share here.

Q: What are the top industries that usually use Customer Satisfaction Ratings softwares?

The top industries that use Customer Satisfaction Ratings software are Marketing (2,235), Education (1,937), Research (1,544).

Gain market share and customer base information about the top Customer Satisfaction Ratings software. Check out our list of Customer Satisfaction Ratings Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

Technologies Tracked

396526

Companies Tracked

Categories related to Customer Satisfaction Ratings

CRM Platforms

Sales Enablement

Sales Management

Lead Capture

Customer Experience

Top 5 Customer Satisfaction Ratings technologies in 2026

Over 396526 companies are using Customer Satisfaction Ratings tools. 123FormBuilder with 23.21% market share (92043 customers), Qualtrics with 21.84% market share (86599 customers), Tidio with 18.86% market share (74767 customers).

Technology

Market Share (Est.)

Customers

123FormBuilder

23.21%

92043

Qualtrics

21.84%

86599

Tidio

18.86%

74767

LiveChat

8.06%

31967

Podium

6.02%

23857

Others

22.01%

87293

Customer Satisfaction Ratings Customers by Employee Size

The majority of Customer Satisfaction Ratings category falls in the company size of 0 - 9 employees (304662 companies), 20 - 49 employees (98843 companies), 10 - 19 employees (42816 companies).

Employee Size

Customer Satisfaction Ratings Customers by Geography

Companies using Customer Satisfaction Ratings technology software are majorly from the United States with 266105 (60.39%), United Kingdom with 41404 (9.40%), Australia with 27059 (6.14%) customers respectively.

Customers

Sign up for 6sense Revenue AI™ to get FREE verified B2B contact data.

Customer Satisfaction Ratings Customers by Industry

Top industries that use Customer Satisfaction Ratings for Marketing (2235), Education (1937), Research (1544).

Customers

Market Share for Top Customer Satisfaction Ratings Technologies

Analyze the market share of popular Customer Satisfaction Ratings technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share(Est.)(%)
1	123FormBuilder	92043	23.21
2	Qualtrics	86599	21.84
3	Tidio	74767	18.86
4	LiveChat	31967	8.06
5	Podium	23857	6.02
6	Canny	23721	5.98
7	Yotpo	20817	5.25
8	Genesys PureCloud	13474	3.40
9	Survicate	7897	1.99
10	UserVoice	4016	1.01
11	NiceJob	2938	0.74
12	Broadly	2249	0.57
13	Gainsight	1822	0.46
14	SatisMeter	1176	0.30
15	Get Satisfaction	1001	0.25
16	ClickDesk	976	0.25
17	Grade.us	930	0.23
18	LimeSurvey	690	0.17
19	Wootric	590	0.15
20	AskNicely	557	0.14
21	xSellco Helpdesk	556	0.14
22	Nextiva	542	0.14
23	Totango	393	0.10
24	Lithium	375	0.09
25	SAP C4C Service	298	0.08
26	Clarabridge CX Social	228	0.06
27	SurveySparrow	212	0.05
28	ManageEngine SupportCenter Plus	173	0.04
29	Hippo Video	163	0.04
30	Key Survey	152	0.04
31	MindTouch	150	0.04
32	Customer Thermometer	133	0.03
33	DTG	99	0.02
34	RepuGen	95	0.02
35	Wix Answers	94	0.02
36	Intouch Insight	83	0.02
37	Retently	82	0.02
38	CustomerGauge	80	0.02
39	Nicereply	73	0.02
40	Zonka Feedback	60	0.02
41	GetMoreReviews	58	0.01
42	IBM Service Delivery Manager	42	0.01
43	MaritzCX	41	0.01
44	TurnTo	38	0.01
45	Salesmachine	29	0.01
46	Feedier	28	0.01
47	AceBot.ai	19	0.00
48	SightMill	15	0.00
49	UserIQ	15	0.00
50	CloudCherry	12	0.00
51	Honestly	10	0.00
52	Promoter.io	10	0.00
53	Reputology	9	0.00
54	QuickTapSurvey	9	0.00
55	Helprace	9	0.00
56	SimpleFeedback	8	0.00
57	CustomerLove	8	0.00
58	ClassApps SelectSurvey.NET	7	0.00
59	Praiseworthy	5	0.00
60	ReviewCaddy	5	0.00
61	ReviewSpreader	4	0.00
62	Survey Anyplace	3	0.00
63	Incogneato	3	0.00
64	Ninchat	3	0.00
65	Polljoy	3	0.00
66	Customer Happiness Score	3	0.00
67	Metriculator	2	0.00

FAQ

Find answers to the most often asked questions by users.

Who are the top Customer Satisfaction Ratings software market leaders?

Top leaders in the category for Customer Satisfaction Ratings software are 123FormBuilder, Qualtrics, Tidio. Here, you can view a full list of Customer Satisfaction Ratings tools in the market.