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Customer Satisfaction Ratings

Q: How many companies use Customer Satisfaction Ratings software these days?

Around the world in 2026, over 273,596 companies are currently using one or more Customer Satisfaction Ratings software. Out of these, there are 246,632 companies using Customer Satisfaction Ratings tools that are originally from the United States.

Q: Which company has the most significant market share in the Customer Satisfaction Ratings software space?

The top few companies that have the most significant market share in the Customer Satisfaction Ratings space are 123FormBuilder with 24.48% of market share, Qualtrics with 20.30% of market share, Tidio with 19.89% of market share. Check for other Customer Satisfaction Ratings technologies market share here.

Q: What are the top industries that usually use Customer Satisfaction Ratings softwares?

The top industries that use Customer Satisfaction Ratings software are Marketing (2,289), Education (1,916), Research (1,540).

Gain market share and customer base information about the top Customer Satisfaction Ratings software. Check out our list of Customer Satisfaction Ratings Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

Technologies Tracked

369684

Companies Tracked

Categories related to Customer Satisfaction Ratings

CRM Platforms

Sales Enablement

Sales Management

Lead Capture

Customer Experience

Top 5 Customer Satisfaction Ratings technologies in 2026

Over 369684 companies are using Customer Satisfaction Ratings tools. 123FormBuilder with 24.48% market share (90500 customers), Qualtrics with 20.30% market share (75028 customers), Tidio with 19.89% market share (73544 customers).

Technology

Market Share (Est.)

Customers

123FormBuilder

24.48%

90500

Qualtrics

20.30%

75028

Tidio

19.89%

73544

LiveChat

8.43%

31177

Canny

6.29%

23268

Others

20.60%

76167

Customer Satisfaction Ratings Customers by Employee Size

The majority of Customer Satisfaction Ratings category falls in the company size of 0 - 9 employees (282393 companies), 20 - 49 employees (96134 companies), 10 - 19 employees (37298 companies).

Employee Size

Customer Satisfaction Ratings Customers by Geography

Companies using Customer Satisfaction Ratings technology software are majorly from the United States with 246632 (59.85%), United Kingdom with 39657 (9.62%), Australia with 26462 (6.42%) customers respectively.

Customers

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Customer Satisfaction Ratings Customers by Industry

Top industries that use Customer Satisfaction Ratings for Marketing (2289), Education (1916), Research (1540).

Customers

Market Share for Top Customer Satisfaction Ratings Technologies

Analyze the market share of popular Customer Satisfaction Ratings technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share(Est.)(%)
1	123FormBuilder	90500	24.48
2	Qualtrics	75028	20.30
3	Tidio	73544	19.89
4	LiveChat	31177	8.43
5	Canny	23268	6.29
6	Yotpo	21953	5.94
7	Podium	21723	5.88
8	Survicate	7319	1.98
9	Genesys PureCloud	4390	1.19
10	UserVoice	3770	1.02
11	NiceJob	2917	0.79
12	Broadly	2269	0.61
13	Gainsight	1829	0.49
14	SatisMeter	1114	0.30
15	ClickDesk	992	0.27
16	Grade.us	878	0.24
17	Get Satisfaction	834	0.23
18	LimeSurvey	694	0.19
19	Wootric	595	0.16
20	AskNicely	555	0.15
21	xSellco Helpdesk	521	0.14
22	Nextiva	513	0.14
23	Lithium	363	0.10
24	Totango	357	0.10
25	SAP C4C Service	308	0.08
26	Clarabridge CX Social	234	0.06
27	SurveySparrow	217	0.06
28	ManageEngine SupportCenter Plus	173	0.05
29	Hippo Video	171	0.05
30	Key Survey	152	0.04
31	MindTouch	149	0.04
32	Customer Thermometer	136	0.04
33	DTG	98	0.03
34	Wix Answers	95	0.03
35	RepuGen	94	0.03
36	Intouch Insight	85	0.02
37	CustomerGauge	81	0.02
38	Retently	76	0.02
39	Nicereply	74	0.02
40	Zonka Feedback	61	0.02
41	GetMoreReviews	57	0.02
42	IBM Service Delivery Manager	47	0.01
43	MaritzCX	41	0.01
44	TurnTo	38	0.01
45	Feedier	28	0.01
46	Salesmachine	26	0.01
47	AceBot.ai	17	0.00
48	UserIQ	15	0.00
49	CloudCherry	12	0.00
50	Honestly	10	0.00
51	Promoter.io	10	0.00
52	Reputology	9	0.00
53	SimpleFeedback	9	0.00
54	QuickTapSurvey	9	0.00
55	CustomerLove	9	0.00
56	Helprace	8	0.00
57	ClassApps SelectSurvey.NET	7	0.00
58	ReviewCaddy	5	0.00
59	SightMill	4	0.00
60	Praiseworthy	4	0.00
61	Survey Anyplace	3	0.00
62	Ninchat	3	0.00
63	Incogneato	2	0.00
64	Polljoy	2	0.00
65	Metriculator	2	0.00

FAQ

Find answers to the most often asked questions by users.

Who are the top Customer Satisfaction Ratings software market leaders?

Top leaders in the category for Customer Satisfaction Ratings software are 123FormBuilder, Qualtrics, Tidio. Here, you can view a full list of Customer Satisfaction Ratings tools in the market.