Solutions

6sense Revenue AI™ for Marketing

6sense Revenue AI™ for Sales

Copied

Customer Satisfaction Ratings

Q: How many companies use Customer Satisfaction Ratings software these days?

Around the world in 2025, over 275,529 companies are currently using one or more Customer Satisfaction Ratings software. Out of these, there are 203,324 companies using Customer Satisfaction Ratings tools that are originally from the United States.

Q: Which company has the most significant market share in the Customer Satisfaction Ratings software space?

The top few companies that have the most significant market share in the Customer Satisfaction Ratings space are 123FormBuilder with 27.26% of market share, Tidio with 22.72% of market share, LiveChat with 10.96% of market share. Check for other Customer Satisfaction Ratings technologies market share here.

Q: What are the top industries that usually use Customer Satisfaction Ratings softwares?

The top industries that use Customer Satisfaction Ratings software are Marketing (2,289), Education (1,860), Design (1,444).

Gain market share and customer base information about the top Customer Satisfaction Ratings software. Check out our list of Customer Satisfaction Ratings Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

Technologies Tracked

304024

Companies Tracked

Categories related to Customer Satisfaction Ratings

Customer Experience

Live Chat

Forms And Surveys

Customer Engagement

Membership Management

Top 5 Customer Satisfaction Ratings technologies in 2025

Over 304024 companies are using Customer Satisfaction Ratings tools. 123FormBuilder with 27.26% market share (82872 customers), Tidio with 22.72% market share (69085 customers), LiveChat with 10.96% market share (33313 customers).

Technology

Market Share (Est.)

Customers

123FormBuilder

27.26%

82872

Tidio

22.72%

69085

LiveChat

10.96%

33313

Qualtrics

9.88%

30045

Podium

8.70%

26452

Others

20.48%

62257

Customer Satisfaction Ratings Customers by Employee Size

The majority of Customer Satisfaction Ratings category falls in the company size of 0 - 9 employees (175728 companies), 20 - 49 employees (80906 companies), 10 - 19 employees (53042 companies).

Employee Size

Customer Satisfaction Ratings Customers by Geography

Companies using Customer Satisfaction Ratings technology software are majorly from the United States with 203324 (62.21%), United Kingdom with 30510 (9.34%), Australia with 22442 (6.87%) customers respectively.

Customers

Sign up for 6sense Revenue AI™ to get FREE verified B2B contact data.

Customer Satisfaction Ratings Customers by Industry

Top industries that use Customer Satisfaction Ratings for Marketing (2289), Education (1860), Design (1444).

Customers

Market Share for Top Customer Satisfaction Ratings Technologies

Analyze the market share of popular Customer Satisfaction Ratings technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share(Est.)(%)
1	123FormBuilder	82872	27.26
2	Tidio	69085	22.72
3	LiveChat	33313	10.96
4	Qualtrics	30045	9.88
5	Podium	26452	8.70
6	Yotpo	23747	7.81
7	Canny	12881	4.24
8	UserVoice	3649	1.20
9	Broadly	2911	0.96
10	NiceJob	2875	0.95
11	Genesys PureCloud	2842	0.93
12	Survicate	1558	0.51
13	Lithium	1272	0.42
14	ClickDesk	1205	0.40
15	Wootric	1185	0.39
16	SatisMeter	1159	0.38
17	Gainsight	1149	0.38
18	Grade.us	986	0.32
19	Get Satisfaction	841	0.28
20	AskNicely	596	0.20
21	xSellco Helpdesk	517	0.17
22	LimeSurvey	318	0.10
23	Key Survey	246	0.08
24	Nextiva	232	0.08
25	Totango	230	0.08
26	Clarabridge CX Social	184	0.06
27	SAP C4C Service	182	0.06
28	MindTouch	171	0.06
29	Hippo Video	165	0.05
30	Retently	137	0.05
31	Wix Answers	107	0.04
32	Customer Thermometer	106	0.03
33	SurveySparrow	103	0.03
34	RepuGen	103	0.03
35	DTG	91	0.03
36	CustomerGauge	73	0.02
37	GetMoreReviews	64	0.02
38	Nicereply	64	0.02
39	MaritzCX	34	0.01
40	TurnTo	30	0.01
41	IBM Service Delivery Manager	30	0.01
42	Survey Anyplace	24	0.01
43	AceBot.ai	22	0.01
44	Feedier	19	0.01
45	CustomerLove	14	0.00
46	UserIQ	13	0.00
47	Salesmachine	11	0.00
48	Incogneato	11	0.00
49	Reputology	10	0.00
50	CloudCherry	10	0.00
51	SimpleFeedback	9	0.00
52	Zonka Feedback	9	0.00
53	QuickTapSurvey	9	0.00
54	Ninchat	9	0.00
55	Starred	7	0.00
56	Helprace	7	0.00
57	ReviewCaddy	6	0.00
58	Promoter.io	5	0.00
59	Praiseworthy	4	0.00
60	Intouch Insight	3	0.00
61	Polljoy	3	0.00
62	Customer Happiness Score	3	0.00
63	SightMill	2	0.00
64	ManageEngine SupportCenter Plus	2	0.00
65	Honestly	2	0.00

FAQ

Find answers to the most often asked questions by users.

Who are the top Customer Satisfaction Ratings software market leaders?

Top leaders in the category for Customer Satisfaction Ratings software are 123FormBuilder, Tidio, LiveChat. Here, you can view a full list of Customer Satisfaction Ratings tools in the market.