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Customer Satisfaction Ratings

Q: How many companies use Customer Satisfaction Ratings software these days?

Around the world in 2026, over 280,130 companies are currently using one or more Customer Satisfaction Ratings software. Out of these, there are 253,380 companies using Customer Satisfaction Ratings tools that are originally from the United States.

Q: Which company has the most significant market share in the Customer Satisfaction Ratings software space?

The top few companies that have the most significant market share in the Customer Satisfaction Ratings space are 123FormBuilder with 23.35% of market share, Qualtrics with 22.80% of market share, Tidio with 19.39% of market share. Check for other Customer Satisfaction Ratings technologies market share here.

Q: What are the top industries that usually use Customer Satisfaction Ratings softwares?

The top industries that use Customer Satisfaction Ratings software are Marketing (2,339), Education (1,953), Research (1,551).

Gain market share and customer base information about the top Customer Satisfaction Ratings software. Check out our list of Customer Satisfaction Ratings Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

Technologies Tracked

398992

Companies Tracked

Categories related to Customer Satisfaction Ratings

CRM Platforms

Sales Enablement

Sales Management

Live Chat

Customer Experience

Top 5 Customer Satisfaction Ratings technologies in 2026

Over 398992 companies are using Customer Satisfaction Ratings tools. 123FormBuilder with 23.35% market share (93145 customers), Qualtrics with 22.80% market share (90961 customers), Tidio with 19.39% market share (77374 customers).

Technology

Market Share (Est.)

Customers

123FormBuilder

23.35%

93145

Qualtrics

22.80%

90961

Tidio

19.39%

77374

LiveChat

8.52%

34004

Canny

6.00%

23957

Others

19.94%

79551

Customer Satisfaction Ratings Customers by Employee Size

The majority of Customer Satisfaction Ratings category falls in the company size of 0 - 9 employees (290275 companies), 20 - 49 employees (99591 companies), 100 - 249 employees (38267 companies).

Employee Size

Customer Satisfaction Ratings Customers by Geography

Companies using Customer Satisfaction Ratings technology software are majorly from the United States with 253380 (59.87%), United Kingdom with 40746 (9.63%), Australia with 27182 (6.42%) customers respectively.

Customers

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Customer Satisfaction Ratings Customers by Industry

Top industries that use Customer Satisfaction Ratings for Marketing (2339), Education (1953), Research (1551).

Customers

Market Share for Top Customer Satisfaction Ratings Technologies

Analyze the market share of popular Customer Satisfaction Ratings technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share(Est.)(%)
1	123FormBuilder	93145	23.35
2	Qualtrics	90961	22.80
3	Tidio	77374	19.39
4	LiveChat	34004	8.52
5	Canny	23957	6.00
6	Yotpo	22737	5.70
7	Podium	21679	5.43
8	Survicate	8519	2.14
9	Genesys PureCloud	4788	1.20
10	UserVoice	4062	1.02
11	NiceJob	3082	0.77
12	Broadly	2372	0.59
13	Gainsight	1810	0.45
14	SatisMeter	1216	0.30
15	ClickDesk	1036	0.26
16	Grade.us	934	0.23
17	Get Satisfaction	882	0.22
18	LimeSurvey	694	0.17
19	Wootric	660	0.17
20	AskNicely	631	0.16
21	xSellco Helpdesk	555	0.14
22	Nextiva	514	0.13
23	Lithium	448	0.11
24	Totango	343	0.09
25	SAP C4C Service	292	0.07
26	Clarabridge CX Social	234	0.06
27	SurveySparrow	227	0.06
28	ManageEngine SupportCenter Plus	164	0.04
29	Hippo Video	162	0.04
30	MindTouch	158	0.04
31	Key Survey	146	0.04
32	Customer Thermometer	141	0.04
33	DTG	112	0.03
34	RepuGen	98	0.02
35	Wix Answers	97	0.02
36	CustomerGauge	95	0.02
37	Intouch Insight	81	0.02
38	Retently	77	0.02
39	Nicereply	68	0.02
40	GetMoreReviews	60	0.02
41	IBM Service Delivery Manager	49	0.01
42	Zonka Feedback	48	0.01
43	MaritzCX	44	0.01
44	TurnTo	36	0.01
45	Feedier	31	0.01
46	Salesmachine	25	0.01
47	AceBot.ai	17	0.00
48	UserIQ	15	0.00
49	CloudCherry	13	0.00
50	Honestly	10	0.00
51	Promoter.io	10	0.00
52	CustomerLove	10	0.00
53	Reputology	9	0.00
54	SimpleFeedback	9	0.00
55	QuickTapSurvey	9	0.00
56	Helprace	7	0.00
57	ClassApps SelectSurvey.NET	7	0.00
58	ReviewCaddy	5	0.00
59	SightMill	4	0.00
60	Survey Anyplace	4	0.00
61	Praiseworthy	4	0.00
62	Incogneato	3	0.00
63	Ninchat	3	0.00
64	Polljoy	3	0.00
65	Metriculator	2	0.00

FAQ

Find answers to the most often asked questions by users.

Who are the top Customer Satisfaction Ratings software market leaders?

Top leaders in the category for Customer Satisfaction Ratings software are 123FormBuilder, Qualtrics, Tidio. Here, you can view a full list of Customer Satisfaction Ratings tools in the market.