Solutions

6sense Revenue AI™ for Marketing

6sense Revenue AI™ for Sales

Copied

Customer Satisfaction Ratings

Q: How many companies use Customer Satisfaction Ratings software these days?

Around the world in 2024, over 239,812 companies are currently using one or more Customer Satisfaction Ratings software. Out of these, there are 185,392 companies using Customer Satisfaction Ratings tools that are originally from the United States.

Q: Which company has the most significant market share in the Customer Satisfaction Ratings software space?

The top few companies that have the most significant market share in the Customer Satisfaction Ratings space are 123FormBuilder with 26.00% of market share, Tidio with 19.84% of market share, LiveChat with 11.93% of market share. Check for other Customer Satisfaction Ratings technologies market share here.

Q: What are the top industries that usually use Customer Satisfaction Ratings softwares?

The top industries that use Customer Satisfaction Ratings software are Marketing (2,641), Education (2,074), Design (1,573).

Gain market share and customer base information about the top Customer Satisfaction Ratings software. Check out our list of Customer Satisfaction Ratings Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

Technologies Tracked

283317

Companies Tracked

Categories related to Customer Satisfaction Ratings

Live Chat

Customer Experience

Forms And Surveys

Membership Management

Contact Center

Top 5 Customer Satisfaction Ratings technologies in 2024

Over 283317 companies are using Customer Satisfaction Ratings tools. 123FormBuilder with 26.00% market share (73673 customers), Tidio with 19.84% market share (56214 customers), LiveChat with 11.93% market share (33793 customers).

Technology

Market Share (Est.)

Customers

123FormBuilder

26.00%

73673

Tidio

19.84%

56214

LiveChat

11.93%

33793

Qualtrics

10.32%

29241

Podium

9.47%

26824

Others

22.44%

63572

Customer Satisfaction Ratings Customers by Employee Size

The majority of Customer Satisfaction Ratings category falls in the company size of 0 - 9 employees (151979 companies), 20 - 49 employees (58277 companies), 10 - 19 employees (48142 companies).

Employee Size

Customer Satisfaction Ratings Customers by Geography

Companies using Customer Satisfaction Ratings technology software are majorly from the United States with 185392 (66.36%), United Kingdom with 24761 (8.86%), Australia with 17325 (6.20%) customers respectively.

Customers

Sign up for 6sense Revenue AI™ to get FREE verified B2B contact data.

Customer Satisfaction Ratings Customers by Industry

Top industries that use Customer Satisfaction Ratings for Marketing (2641), Education (2074), Design (1573).

Customers

Market Share for Top Customer Satisfaction Ratings Technologies

Analyze the market share of popular Customer Satisfaction Ratings technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share(Est.)(%)
1	123FormBuilder	73673	26.00
2	Tidio	56214	19.84
3	LiveChat	33793	11.93
4	Qualtrics	29241	10.32
5	Podium	26824	9.47
6	Yotpo	23997	8.47
7	Canny	10390	3.67
8	Survicate	4418	1.56
9	UserVoice	3796	1.34
10	Broadly	3252	1.15
11	Genesys PureCloud	3021	1.07
12	NiceJob	2414	0.85
13	SatisMeter	1637	0.58
14	ClickDesk	1362	0.48
15	Wootric	1292	0.46
16	Gainsight	1248	0.44
17	Grade.us	1060	0.37
18	Get Satisfaction	902	0.32
19	Lithium	659	0.23
20	xSellco Helpdesk	469	0.17
21	AskNicely	445	0.16
22	LimeSurvey	346	0.12
23	Nextiva	341	0.12
24	SAP C4C Service	290	0.10
25	Totango	288	0.10
26	MindTouch	265	0.09
27	Key Survey	234	0.08
28	Clarabridge CX Social	208	0.07
29	Hippo Video	191	0.07
30	Wix Answers	126	0.04
31	RepuGen	114	0.04
32	SurveySparrow	103	0.04
33	Customer Thermometer	100	0.04
34	DTG	85	0.03
35	Client Heartbeat	64	0.02
36	GetMoreReviews	61	0.02
37	IBM Service Delivery Manager	41	0.01
38	MaritzCX	37	0.01
39	TurnTo	33	0.01
40	Honestly	26	0.01
41	AceBot.ai	24	0.01
42	CustomerGauge	19	0.01
43	Feedier	17	0.01
44	Retently	17	0.01
45	Temper.io	17	0.01
46	UserIQ	15	0.01
47	Salesmachine	14	0.00
48	Nicereply	13	0.00
49	Reputology	12	0.00
50	CloudCherry	10	0.00
51	Starred	9	0.00
52	QuickTapSurvey	9	0.00
53	CustomerLove	9	0.00
54	SimpleFeedback	8	0.00
55	Promoter Ninja	8	0.00
56	Incogneato	8	0.00
57	ReviewCaddy	7	0.00
58	Praiseworthy	6	0.00
59	Zonka Feedback	5	0.00
60	Promoter.io	5	0.00
61	Survey Anyplace	4	0.00
62	Customer Happiness Score	4	0.00
63	SightMill	3	0.00
64	Intouch Insight	3	0.00
65	Polljoy	3	0.00
66	ManageEngine SupportCenter Plus	2	0.00
67	Helprace	2	0.00
68	Ninchat	2	0.00
69	Annex Cloud Ratings and Reviews	2	0.00

FAQ

Find answers to the most often asked questions by users.

Who are the top Customer Satisfaction Ratings software market leaders?

Top leaders in the category for Customer Satisfaction Ratings software are 123FormBuilder, Tidio, LiveChat. Here, you can view a full list of Customer Satisfaction Ratings tools in the market.