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Customer Satisfaction Ratings

Q: How many companies use Customer Satisfaction Ratings software these days?

Around the world in 2026, over 275,776 companies are currently using one or more Customer Satisfaction Ratings software. Out of these, there are 252,527 companies using Customer Satisfaction Ratings tools that are originally from the United States.

Q: Which company has the most significant market share in the Customer Satisfaction Ratings software space?

The top few companies that have the most significant market share in the Customer Satisfaction Ratings space are 123FormBuilder with 23.86% of market share, Qualtrics with 19.79% of market share, Tidio with 19.49% of market share. Check for other Customer Satisfaction Ratings technologies market share here.

Q: What are the top industries that usually use Customer Satisfaction Ratings softwares?

The top industries that use Customer Satisfaction Ratings software are Marketing (2,285), Education (1,926), Research (1,530).

Gain market share and customer base information about the top Customer Satisfaction Ratings software. Check out our list of Customer Satisfaction Ratings Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

Technologies Tracked

376776

Companies Tracked

Categories related to Customer Satisfaction Ratings

CRM Platforms

Sales Enablement

Sales Management

Lead Capture

Live Chat

Top 5 Customer Satisfaction Ratings technologies in 2026

Over 376776 companies are using Customer Satisfaction Ratings tools. 123FormBuilder with 23.86% market share (89909 customers), Qualtrics with 19.79% market share (74563 customers), Tidio with 19.49% market share (73424 customers).

Technology

Market Share (Est.)

Customers

123FormBuilder

23.86%

89909

Qualtrics

19.79%

74563

Tidio

19.49%

73424

LiveChat

8.37%

31553

Canny

6.21%

23416

Others

22.27%

83911

Customer Satisfaction Ratings Customers by Employee Size

The majority of Customer Satisfaction Ratings category falls in the company size of 0 - 9 employees (286154 companies), 20 - 49 employees (96841 companies), 10 - 19 employees (39495 companies).

Employee Size

Customer Satisfaction Ratings Customers by Geography

Companies using Customer Satisfaction Ratings technology software are majorly from the United States with 252527 (60.26%), United Kingdom with 39934 (9.53%), Australia with 26570 (6.34%) customers respectively.

Customers

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Customer Satisfaction Ratings Customers by Industry

Top industries that use Customer Satisfaction Ratings for Marketing (2285), Education (1926), Research (1530).

Customers

Market Share for Top Customer Satisfaction Ratings Technologies

Analyze the market share of popular Customer Satisfaction Ratings technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share(Est.)(%)
1	123FormBuilder	89909	23.86
2	Qualtrics	74563	19.79
3	Tidio	73424	19.49
4	LiveChat	31553	8.37
5	Canny	23416	6.21
6	Podium	22950	6.09
7	Yotpo	21669	5.75
8	Genesys PureCloud	10983	2.91
9	Survicate	7537	2.00
10	UserVoice	3774	1.00
11	NiceJob	2896	0.77
12	Broadly	2226	0.59
13	Gainsight	1793	0.48
14	SatisMeter	1116	0.30
15	ClickDesk	977	0.26
16	Get Satisfaction	906	0.24
17	Grade.us	903	0.24
18	LimeSurvey	690	0.18
19	Wootric	588	0.16
20	AskNicely	563	0.15
21	Nextiva	538	0.14
22	xSellco Helpdesk	535	0.14
23	Totango	375	0.10
24	Lithium	338	0.09
25	SAP C4C Service	297	0.08
26	Clarabridge CX Social	229	0.06
27	SurveySparrow	213	0.06
28	ManageEngine SupportCenter Plus	173	0.05
29	Hippo Video	165	0.04
30	Key Survey	150	0.04
31	MindTouch	150	0.04
32	Customer Thermometer	135	0.04
33	DTG	100	0.03
34	Wix Answers	94	0.02
35	RepuGen	94	0.02
36	Intouch Insight	83	0.02
37	CustomerGauge	81	0.02
38	Retently	77	0.02
39	Nicereply	73	0.02
40	Zonka Feedback	61	0.02
41	GetMoreReviews	58	0.02
42	IBM Service Delivery Manager	43	0.01
43	MaritzCX	41	0.01
44	TurnTo	38	0.01
45	Feedier	28	0.01
46	Salesmachine	27	0.01
47	AceBot.ai	17	0.00
48	UserIQ	15	0.00
49	CloudCherry	12	0.00
50	Honestly	10	0.00
51	Promoter.io	10	0.00
52	Reputology	9	0.00
53	SimpleFeedback	9	0.00
54	QuickTapSurvey	9	0.00
55	Helprace	9	0.00
56	CustomerLove	9	0.00
57	ClassApps SelectSurvey.NET	7	0.00
58	ReviewCaddy	6	0.00
59	Praiseworthy	5	0.00
60	SightMill	4	0.00
61	Survey Anyplace	3	0.00
62	Incogneato	3	0.00
63	Ninchat	3	0.00
64	Polljoy	2	0.00
65	Metriculator	2	0.00

FAQ

Find answers to the most often asked questions by users.

Who are the top Customer Satisfaction Ratings software market leaders?

Top leaders in the category for Customer Satisfaction Ratings software are 123FormBuilder, Qualtrics, Tidio. Here, you can view a full list of Customer Satisfaction Ratings tools in the market.