Customer Satisfaction Ratings

Gain market share and customer base information about the top Customer Satisfaction Ratings software. Check out our list of Customer Satisfaction Ratings Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

Technologies

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Companies

Movements

Categories related to Customer Satisfaction Ratings

Top 5 Customer Satisfaction Ratings technologies in 2023

Over 263,434 companies are using Customer Satisfaction Ratings tools. 123FormBuilder with 26.91% market share (70,903 customers), Tidio with 19.45% market share (51,237 customers), LiveChat with 12.28% market share (32,357 customers),

123FormBuilder

26.91 %

Market Share

70903

Customers
Tidio

19.45 %

Market Share

51237

Customers
LiveChat

12.28 %

Market Share

32357

Customers
Qualtrics

10.04 %

Market Share

26443

Customers
Podium

8.97 %

Market Share

23618

Customers
Others

22.35 %

Market Share

58876

Customers

Customer Satisfaction Ratings Customers by Employee Size

The majority of Customer Satisfaction Ratings category falls in the company size of 0 - 9 employees (112,690 companies), 20 - 49 employees (54,706 companies), 10 - 19 employees (22,765 companies).

Customer Satisfaction Ratings Customers by Geography

Companies using Customer Satisfaction Ratings technology software are majorly from the United States with 145,471 (69.94%), United Kingdom with 17,868 (8.59%), Canada with 10,431 (5.02%) customers respectively.

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Customer Satisfaction Ratings Customers by Industry

Top industries that use Customer Satisfaction Ratings for Professional Services (64,852), Retail and CPG (29,035), Technology (19,499).

Market Share for Top Customer Satisfaction Ratings Technologies

Analyze the market share of popular Customer Satisfaction Ratings technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share
1	123FormBuilder	70903	26.91 (%)
2	Tidio	51237	19.45 (%)
3	LiveChat	32357	12.28 (%)
4	Qualtrics	26443	10.04 (%)
5	Podium	23618	8.97 (%)
6	Yotpo	22638	8.59 (%)
7	Bravo	4196	1.59 (%)
8	UserVoice	3982	1.51 (%)
9	Wix Answers	3724	1.41 (%)
10	Broadly	3474	1.32 (%)
11	Canny	2379	0.90 (%)
12	Genesys PureCloud	2181	0.83 (%)
13	NiceJob	1766	0.67 (%)
14	ClickDesk	1532	0.58 (%)
15	Wootric	1321	0.50 (%)
16	Gainsight	1224	0.46 (%)
17	Grade.us	1130	0.43 (%)
18	Get Satisfaction	1069	0.41 (%)
19	SatisMeter	897	0.34 (%)
20	Survicate	829	0.31 (%)
21	LimeSurvey	540	0.20 (%)
22	Customer Thermometer	460	0.17 (%)
23	Lithium	415	0.16 (%)
24	xSellco Helpdesk	414	0.16 (%)
25	Blue Enterprise Surveys	399	0.15 (%)
26	Totango	364	0.14 (%)
27	Nextiva	354	0.13 (%)
28	Retently	330	0.13 (%)
29	AskNicely	330	0.13 (%)
30	Key Survey	294	0.11 (%)
31	MindTouch	272	0.10 (%)
32	Clarabridge CX Social	263	0.10 (%)
33	Hippo Video	219	0.08 (%)
34	Honestly	155	0.06 (%)
35	Client Heartbeat	152	0.06 (%)
36	DTG	111	0.04 (%)
37	RepuGen	109	0.04 (%)
38	Feedier	101	0.04 (%)
39	GetMoreReviews	96	0.04 (%)
40	Ninchat	94	0.04 (%)
41	Intouch Insight	91	0.03 (%)
42	CustomerGauge	91	0.03 (%)
43	SurveySparrow	88	0.03 (%)
44	Helprace	76	0.03 (%)
45	SAP C4C Service	75	0.03 (%)
46	Starred	71	0.03 (%)
47	QuickTapSurvey	71	0.03 (%)
48	Nicereply	52	0.02 (%)
49	Emolytics	48	0.02 (%)
50	UserIQ	43	0.02 (%)
51	MaritzCX	39	0.01 (%)
52	TurnTo	38	0.01 (%)
53	Zonka Feedback	37	0.01 (%)
54	IBM Service Delivery Manager	27	0.01 (%)
55	AceBot.ai	25	0.01 (%)
56	Preferred Patron Loyalty	23	0.01 (%)
57	Temper.io	22	0.01 (%)
58	Survey Anyplace	22	0.01 (%)
59	SightMill	18	0.01 (%)
60	CustomerLove	13	0.00 (%)
61	Reputology	13	0.00 (%)
62	CloudCherry	10	0.00 (%)
63	Promoter.io	9	0.00 (%)
64	SimpleFeedback	9	0.00 (%)
65	Promoter Ninja	8	0.00 (%)
66	Salesmachine	7	0.00 (%)
67	Customer Happiness Score	7	0.00 (%)
68	ReviewCaddy	7	0.00 (%)
69	Praiseworthy	7	0.00 (%)
70	Incogneato	6	0.00 (%)
71	ReviewSpreader	3	0.00 (%)
72	Polljoy	2	0.00 (%)
73	Annex Cloud Ratings and Reviews	2	0.00 (%)
74	Metriculator	2	0.00 (%)

Technology	Market share
123FormBuilder	26.91 (%)
Tidio	19.45 (%)
LiveChat	12.28 (%)
Qualtrics	10.04 (%)
Podium	8.97 (%)
Yotpo	8.59 (%)
Bravo	1.59 (%)
UserVoice	1.51 (%)
Wix Answers	1.41 (%)
Broadly	1.32 (%)
Canny	0.90 (%)
Genesys PureCloud	0.83 (%)
NiceJob	0.67 (%)
ClickDesk	0.58 (%)
Wootric	0.50 (%)
Gainsight	0.46 (%)
Grade.us	0.43 (%)
Get Satisfaction	0.41 (%)
SatisMeter	0.34 (%)
Survicate	0.31 (%)
LimeSurvey	0.20 (%)
Customer Thermometer	0.17 (%)
Lithium	0.16 (%)
xSellco Helpdesk	0.16 (%)
Blue Enterprise Surveys	0.15 (%)
Totango	0.14 (%)
Nextiva	0.13 (%)
Retently	0.13 (%)
AskNicely	0.13 (%)
Key Survey	0.11 (%)
MindTouch	0.10 (%)
Clarabridge CX Social	0.10 (%)
Hippo Video	0.08 (%)
Honestly	0.06 (%)
Client Heartbeat	0.06 (%)
DTG	0.04 (%)
RepuGen	0.04 (%)
Feedier	0.04 (%)
GetMoreReviews	0.04 (%)
Ninchat	0.04 (%)
Intouch Insight	0.03 (%)
CustomerGauge	0.03 (%)
SurveySparrow	0.03 (%)
Helprace	0.03 (%)
SAP C4C Service	0.03 (%)
Starred	0.03 (%)
QuickTapSurvey	0.03 (%)
Nicereply	0.02 (%)
Emolytics	0.02 (%)
UserIQ	0.02 (%)
MaritzCX	0.01 (%)
TurnTo	0.01 (%)
Zonka Feedback	0.01 (%)
IBM Service Delivery Manager	0.01 (%)
AceBot.ai	0.01 (%)
Preferred Patron Loyalty	0.01 (%)
Temper.io	0.01 (%)
Survey Anyplace	0.01 (%)
SightMill	0.01 (%)
CustomerLove	0.00 (%)
Reputology	0.00 (%)
CloudCherry	0.00 (%)
Promoter.io	0.00 (%)
SimpleFeedback	0.00 (%)
Promoter Ninja	0.00 (%)
Salesmachine	0.00 (%)
Customer Happiness Score	0.00 (%)
ReviewCaddy	0.00 (%)
Praiseworthy	0.00 (%)
Incogneato	0.00 (%)
ReviewSpreader	0.00 (%)
Polljoy	0.00 (%)
Annex Cloud Ratings and Reviews	0.00 (%)
Metriculator	0.00 (%)

FAQ

Find answers to the most often asked questions by users.

Who are the top Customer Satisfaction Ratings software market leaders?

Top leaders in the category for Customer Satisfaction Ratings software are 123FormBuilder, Tidio, LiveChat. Here, you can view a full list of Customer Satisfaction Ratings tools in the market.

How many companies use Customer Satisfaction Ratings software these days?

Around the world in 2023, over 240,841 companies are currently using one or more Customer Satisfaction Ratings software. Out of these, there are 145,471 companies using Customer Satisfaction Ratings tools that are originally from the United States .

Which company has the most significant market share in the Customer Satisfaction Ratings software space?

The top few companies that have the most significant market share in the Customer Satisfaction Ratings space are 123FormBuilder with 26.91 % of market share, and Tidio with 19.45 % of market share and LiveChat with 12.28 % of market share . Check for other Customer Satisfaction Ratings technologies market share here.

What are the top industries that usually use Customer Satisfaction Ratings softwares?

The top industries that use Customer Satisfaction Ratings software are Professional Services (64,852) , Retail and CPG (29,035) , Technology (19,499) .