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Genesys PureCloud

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Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation.

Customer Satisfaction Ratings
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Market Share of Genesys PureCloud

Current Customer(s)

2789

Market Share (Est.)

0.87%

Ranking

#11

Top Competitors and Alternatives of Genesys PureCloud

The top three of Genesys PureCloud’s competitors in the Customer Satisfaction Ratings category are 123FormBuilder with 25.80%, Tidio with 21.67%, Qualtrics with 14.41% market share.

TechnologyDomainsMarket Share (Est.)Versus page
123FormBuilder8243625.80%Genesys PureCloud vs 123FormBuilder
Tidio6921421.67%Genesys PureCloud vs Tidio
Qualtrics4602614.41%Genesys PureCloud vs Qualtrics
LiveChat3346010.47%Genesys PureCloud vs LiveChat
Podium265768.32%Genesys PureCloud vs Podium
Yotpo231397.24%Genesys PureCloud vs Yotpo
Canny131904.13%Genesys PureCloud vs Canny
UserVoice35551.11%Genesys PureCloud vs UserVoice
NiceJob29090.91%Genesys PureCloud vs NiceJob
Broadly28400.89%Genesys PureCloud vs Broadly
Survicate15340.48%Genesys PureCloud vs Survicate
Lithium12500.39%Genesys PureCloud vs Lithium
Gainsight11980.37%Genesys PureCloud vs Gainsight
Wootric11750.37%Genesys PureCloud vs Wootric
ClickDesk11670.37%Genesys PureCloud vs ClickDesk
SatisMeter11490.36%Genesys PureCloud vs SatisMeter
Grade.us9260.29%Genesys PureCloud vs Grade.us
Get Satisfaction8410.26%Genesys PureCloud vs Get Satisfaction
AskNicely5700.18%Genesys PureCloud vs AskNicely
xSellco Helpdesk5060.16%Genesys PureCloud vs xSellco Helpdesk
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Popular Comparisons

Top Competitors and Alternatives of Genesys PureCloud

The top three of Genesys PureCloud’s competitors in the Customer Satisfaction Ratings category are 123FormBuilder with 25.80%, Tidio with 21.67%, Qualtrics with 14.41% market share.

Genesys PureCloud vs 123FormBuilder

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Genesys PureCloud vs Tidio

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Genesys PureCloud vs Qualtrics

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Genesys PureCloud vs LiveChat

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Genesys PureCloud vs Podium

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Genesys PureCloud vs Yotpo

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Genesys PureCloud vs Canny

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Genesys PureCloud vs UserVoice

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Customers of Genesys PureCloud

Around the world in 2025, over 2789 companies have started using Genesys PureCloud as Customer Satisfaction Ratings tool.

CustomersEmployee RangeCityRegionCountrySocial Links
State Of Missouri10,000+Jefferson CityMissouriUnited States
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Elanco10,000+GreenwoodIndianaUnited States
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Tupperware10,000+OrlandoFloridaUnited States
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BD10,000+New ProvidenceNew JerseyUnited States
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Lantmannen10,000+StockholmStockholmSweden
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Qantas10,000+MascotNew South WalesAustralia
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MidAmerican Energy10,000+Des MoinesIowaUnited States
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AES10,000+ArlingtonVirginiaUnited States
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Advocate Health Care10,000+Downers GroveIllinoisUnited States
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Woolworths Financial Services10,000+Cape TownWestern CapeSouth Africa
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Genesys PureCloud Customers by Products and Services

The top three products and services offering customers that use Genesys PureCloud for Customer Satisfaction Ratings are Insurance (72), Financial Services (54), Cloud Services (52).

Customers

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Genesys PureCloud Customers by Employee Size

The majority of Genesys PureCloud's customers for the customer-satisfaction category fall in the company size of 100 - 249 employees (471 companies), 1,000 - 4,999 employees (369 companies), 250 - 499 employees (333 companies).

Employee Size

Genesys PureCloud Customers by Geography

The top three geographies of Genesys PureCloud for customer-satisfaction are the United States with 1163(51.17%), Australia with 347(15.27%), United Kingdom with 345(15.18%) customers respectively.

Customers

Employees of Genesys PureCloud

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Also see other Products/Services by Genesys PureCloud in:

Customer Engagement
VoIP And SIP
Predictive Dialer
Customer Experience
Unified Communications

FAQ

Find answers to the most often asked questions by users.

Who are the top Genesys PureCloud competitors?

Genesys PureCloud’s Top competitors in the customer-satisfaction category are 123FormBuilder, Tidio, Qualtrics. You can view a full list of Genesys PureCloud competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Genesys PureCloud and 40,000 other technologies on the internet. You can also compare Genesys PureCloud and its feature with top competitors here : Genesys PureCloud vs 123FormBuilder Genesys PureCloud vs Tidio Genesys PureCloud vs Qualtrics.

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What is Genesys PureCloud customer distribution based on company size?

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What is Genesys PureCloud market share in the customer-satisfaction?

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What are the top countries that use Genesys PureCloud?

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What are the top industries that use Genesys PureCloud?

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