Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation.
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Genesys PureCloud’s competitors in the Customer Satisfaction Ratings category are 123FormBuilder with 25.80%, Tidio with 21.67%, Qualtrics with 14.41% market share.
Popular Comparisons
The top three of Genesys PureCloud’s competitors in the Customer Satisfaction Ratings category are 123FormBuilder with 25.80%, Tidio with 21.67%, Qualtrics with 14.41% market share.
Genesys PureCloud vs 123FormBuilder
Genesys PureCloud vs Tidio
Genesys PureCloud vs Qualtrics
Genesys PureCloud vs LiveChat
Genesys PureCloud vs Podium
Genesys PureCloud vs Yotpo
Genesys PureCloud vs Canny
Genesys PureCloud vs UserVoice
Around the world in 2025, over 2789 companies have started using Genesys PureCloud as Customer Satisfaction Ratings tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
State Of Missouri | 10,000+ | Jefferson City | Missouri | United States | |
Elanco | 10,000+ | Greenwood | Indiana | United States | |
Tupperware | 10,000+ | Orlando | Florida | United States | |
BD | 10,000+ | New Providence | New Jersey | United States | |
Lantmannen | 10,000+ | Stockholm | Stockholm | Sweden | |
Qantas | 10,000+ | Mascot | New South Wales | Australia | |
MidAmerican Energy | 10,000+ | Des Moines | Iowa | United States | |
AES | 10,000+ | Arlington | Virginia | United States | |
Advocate Health Care | 10,000+ | Downers Grove | Illinois | United States | |
Woolworths Financial Services | 10,000+ | Cape Town | Western Cape | South Africa |
The top three products and services offering customers that use Genesys PureCloud for Customer Satisfaction Ratings are Insurance (72), Financial Services (54), Cloud Services (52).
Customers
The majority of Genesys PureCloud's customers for the customer-satisfaction category fall in the company size of 100 - 249 employees (471 companies), 1,000 - 4,999 employees (369 companies), 250 - 499 employees (333 companies).
Employee Size
The top three geographies of Genesys PureCloud for customer-satisfaction are the United States with 1163(51.17%), Australia with 347(15.27%), United Kingdom with 345(15.18%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Genesys PureCloud competitors?
Genesys PureCloud’s Top competitors in the customer-satisfaction category are 123FormBuilder, Tidio, Qualtrics. You can view a full list of Genesys PureCloud competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Genesys PureCloud and 40,000 other technologies on the internet. You can also compare Genesys PureCloud and its feature with top competitors here : Genesys PureCloud vs 123FormBuilder Genesys PureCloud vs Tidio Genesys PureCloud vs Qualtrics.
What is Genesys PureCloud customer distribution based on company size?
What is Genesys PureCloud market share in the customer-satisfaction?
What are the top countries that use Genesys PureCloud?
What are the top industries that use Genesys PureCloud?
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