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Genesys PureCloud

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Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation.

Customer Satisfaction Ratings
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Market Share of Genesys PureCloud

Current Customer(s)

3050

Market Share (Est.)

1.07%

Ranking

#11

Top Competitors and Alternatives of Genesys PureCloud

The top three of Genesys PureCloud’s competitors in the Customer Satisfaction Ratings category are 123FormBuilder with 25.84%, Tidio with 19.60%, LiveChat with 11.62% market share.

TechnologyDomainsMarket Share (Est.)Versus page
123FormBuilder7399425.84%Genesys PureCloud vs 123FormBuilder
Tidio5612219.60%Genesys PureCloud vs Tidio
LiveChat3326811.62%Genesys PureCloud vs LiveChat
Podium3015410.53%Genesys PureCloud vs Podium
Qualtrics284269.93%Genesys PureCloud vs Qualtrics
Yotpo242258.46%Genesys PureCloud vs Yotpo
Canny101673.55%Genesys PureCloud vs Canny
Survicate44031.54%Genesys PureCloud vs Survicate
UserVoice38961.36%Genesys PureCloud vs UserVoice
Broadly32951.15%Genesys PureCloud vs Broadly
NiceJob23730.83%Genesys PureCloud vs NiceJob
SatisMeter16410.57%Genesys PureCloud vs SatisMeter
Wootric14340.50%Genesys PureCloud vs Wootric
Gainsight14000.49%Genesys PureCloud vs Gainsight
ClickDesk13810.48%Genesys PureCloud vs ClickDesk
Get Satisfaction9130.32%Genesys PureCloud vs Get Satisfaction
Grade.us8990.31%Genesys PureCloud vs Grade.us
Lithium6030.21%Genesys PureCloud vs Lithium
AskNicely5110.18%Genesys PureCloud vs AskNicely
LimeSurvey4920.17%Genesys PureCloud vs LimeSurvey
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Popular Comparisons

Top Competitors and Alternatives of Genesys PureCloud

The top three of Genesys PureCloud’s competitors in the Customer Satisfaction Ratings category are 123FormBuilder with 25.84%, Tidio with 19.60%, LiveChat with 11.62% market share.

Genesys PureCloud vs 123FormBuilder

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Genesys PureCloud vs Tidio

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Genesys PureCloud vs LiveChat

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Genesys PureCloud vs Podium

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Genesys PureCloud vs Qualtrics

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Genesys PureCloud vs Yotpo

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Genesys PureCloud vs Canny

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Genesys PureCloud vs Survicate

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Customers of Genesys PureCloud

Around the world in 2024, over 3049 companies have started using Genesys PureCloud as Customer Satisfaction Ratings tool.

CustomersEmployee RangeCityRegionCountrySocial Links
PGNiG10,000+WarsawMazoviaPoland
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A1 Telekom Austria AG10,000+ViennaViennaAustria
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Rogers Communications Inc10,000+TorontoOntarioCanada
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Miele Cie. KG10,000+GueterslohNorth Rhine-WestphaliaGermany
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Equitable10,000+New York CityNew YorkUnited States
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Blue Cross Blue Shield of Illinois10,000+ChicagoIllinoisUnited States
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Prada SpA10,000+MilanLombardyItaly
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State Of Missouri10,000+Jefferson CityMissouriUnited States
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HelloFresh10,000+BerlinBerlinGermany
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Aaron's Company, Inc.10,000+AtlantaGeorgiaUnited States
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Genesys PureCloud Customers by Products and Services

The top three products and services offering customers that use Genesys PureCloud for Customer Satisfaction Ratings are Insurance (71), Cloud Services (62), Managed Services (61).

Customers

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Genesys PureCloud Customers by Employee Size

The majority of Genesys PureCloud's customers for the customer-satisfaction category fall in the company size of 100 - 249 employees (510 companies), 1,000 - 4,999 employees (468 companies), 20 - 49 employees (372 companies).

Employee Size

Genesys PureCloud Customers by Geography

The top three geographies of Genesys PureCloud for customer-satisfaction are the United States with 1308(52.13%), Australia with 395(15.74%), United Kingdom with 342(13.63%) customers respectively.

Customers

Employees of Genesys PureCloud

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Also see other Products/Services by Genesys PureCloud in:

Predictive Dialer
Customer Experience
Auto Dialer
Customer Satisfaction Ratings
Unified Communications

FAQ

Find answers to the most often asked questions by users.

Who are the top Genesys PureCloud competitors?

Genesys PureCloud’s Top competitors in the customer-satisfaction category are 123FormBuilder, Tidio, LiveChat. You can view a full list of Genesys PureCloud competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Genesys PureCloud and 40,000 other technologies on the internet. You can also compare Genesys PureCloud and its feature with top competitors here : Genesys PureCloud vs 123FormBuilder Genesys PureCloud vs Tidio Genesys PureCloud vs LiveChat.

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What is Genesys PureCloud customer distribution based on company size?

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What is Genesys PureCloud market share in the customer-satisfaction?

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What are the top countries that use Genesys PureCloud?

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What are the top industries that use Genesys PureCloud?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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