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Gainsight

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Gainsight uses big data analytics from multiple customer intelligence sources to generate actionable insights to manage retention, reduce churn, upse...Read more

Customer Satisfaction Ratings
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Market Share of Gainsight

Current Customer(s)

1198

Market Share (Est.)

0.37%

Ranking

#14

Top Competitors and Alternatives of Gainsight

The top three of Gainsight’s competitors in the Customer Satisfaction Ratings category are 123FormBuilder with 25.80%, Tidio with 21.67%, Qualtrics with 14.41% market share.

TechnologyDomainsMarket Share (Est.)Versus page
123FormBuilder8243625.80%Gainsight vs 123FormBuilder
Tidio6921421.67%Gainsight vs Tidio
Qualtrics4602614.41%Gainsight vs Qualtrics
LiveChat3346010.47%Gainsight vs LiveChat
Podium265768.32%Gainsight vs Podium
Yotpo231397.24%Gainsight vs Yotpo
Canny131904.13%Gainsight vs Canny
UserVoice35551.11%Gainsight vs UserVoice
NiceJob29090.91%Gainsight vs NiceJob
Broadly28400.89%Gainsight vs Broadly
Genesys PureCloud27890.87%Gainsight vs Genesys PureCloud
Survicate15340.48%Gainsight vs Survicate
Lithium12500.39%Gainsight vs Lithium
Wootric11750.37%Gainsight vs Wootric
ClickDesk11670.37%Gainsight vs ClickDesk
SatisMeter11490.36%Gainsight vs SatisMeter
Grade.us9260.29%Gainsight vs Grade.us
Get Satisfaction8410.26%Gainsight vs Get Satisfaction
AskNicely5700.18%Gainsight vs AskNicely
xSellco Helpdesk5060.16%Gainsight vs xSellco Helpdesk
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Popular Comparisons

Top Competitors and Alternatives of Gainsight

The top three of Gainsight’s competitors in the Customer Satisfaction Ratings category are 123FormBuilder with 25.80%, Tidio with 21.67%, Qualtrics with 14.41% market share.

Gainsight vs 123FormBuilder

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Gainsight vs Tidio

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Gainsight vs Qualtrics

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Gainsight vs LiveChat

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Gainsight vs Podium

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Gainsight vs Yotpo

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Gainsight vs Canny

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Gainsight vs UserVoice

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Customers of Gainsight

Around the world in 2025, over 1198 companies have started using Gainsight as Customer Satisfaction Ratings tool.

CustomersEmployee RangeCityRegionCountrySocial Links
UMass Memorial Health10,000+WorcesterMassachusettsUnited States
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St. Peter's Health Partners10,000+AlbanyNew YorkUnited States
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Wakemed10,000+RaleighNorth CarolinaUnited States
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Mount Carmel Health System10,000+ColumbusOhioUnited States
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Trinity Health10,000+LivoniaMichiganUnited States
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MercyOne10,000+Des MoinesIowaUnited States
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Loyola Medicine10,000+MaywoodIllinoisUnited States
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Children's Of Alabama5,000 - 9,999BirminghamAlabamaUnited States
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Saint Alphonsus5,000 - 9,999BoiseIdahoUnited States
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Trinity Health5,000 - 9,999MuskegonMichiganUnited States
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Gainsight Customers by Products and Services

The top three products and services offering customers that use Gainsight for Customer Satisfaction Ratings are Saas (69), Analytics (58), Artificial Intelligence (44).

Customers

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Gainsight Customers by Employee Size

The majority of Gainsight's customers for the customer-satisfaction category fall in the company size of 1,000 - 4,999 employees (259 companies), 100 - 249 employees (220 companies), 250 - 499 employees (185 companies).

Employee Size

Gainsight Customers by Geography

The top three geographies of Gainsight for customer-satisfaction are the United States with 927(81.10%), United Kingdom with 72(6.30%), Canada with 52(4.55%) customers respectively.

Customers

Employees of Gainsight

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Also see other Products/Services by Gainsight in:

Big Data
Predictive Analytics
Customer Success
Analytics
Customer Satisfaction Ratings

FAQ

Find answers to the most often asked questions by users.

Who are the top Gainsight competitors?

Gainsight’s Top competitors in the customer-satisfaction category are 123FormBuilder, Tidio, Qualtrics. You can view a full list of Gainsight competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Gainsight and 40,000 other technologies on the internet. You can also compare Gainsight and its feature with top competitors here : Gainsight vs 123FormBuilder Gainsight vs Tidio Gainsight vs Qualtrics.

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What is Gainsight customer distribution based on company size?

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What is Gainsight market share in the customer-satisfaction?

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What are the top countries that use Gainsight?

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What are the top industries that use Gainsight?

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