Gainsight uses big data analytics from multiple customer intelligence sources to generate actionable insights to manage retention, reduce churn, upse...Read more
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Gainsight’s competitors in the Customer Satisfaction Ratings category are 123FormBuilder with 24.34%, Qualtrics with 21.52%, Tidio with 19.97% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| 123FormBuilder | 89991 | 24.34% | Gainsight vs 123FormBuilder |
| Qualtrics | 79564 | 21.52% | Gainsight vs Qualtrics |
| Tidio | 73853 | 19.97% | Gainsight vs Tidio |
| LiveChat | 32414 | 8.77% | Gainsight vs LiveChat |
| Yotpo | 22814 | 6.17% | Gainsight vs Yotpo |
| Canny | 22740 | 6.15% | Gainsight vs Canny |
| Podium | 21092 | 5.70% | Gainsight vs Podium |
| UserVoice | 3794 | 1.03% | Gainsight vs UserVoice |
| Genesys PureCloud | 3658 | 0.99% | Gainsight vs Genesys PureCloud |
| NiceJob | 2941 | 0.80% | Gainsight vs NiceJob |
| Broadly | 2437 | 0.66% | Gainsight vs Broadly |
| Survicate | 2363 | 0.64% | Gainsight vs Survicate |
| SatisMeter | 1159 | 0.31% | Gainsight vs SatisMeter |
| ClickDesk | 1080 | 0.29% | Gainsight vs ClickDesk |
| Grade.us | 825 | 0.22% | Gainsight vs Grade.us |
| Get Satisfaction | 813 | 0.22% | Gainsight vs Get Satisfaction |
| LimeSurvey | 801 | 0.22% | Gainsight vs LimeSurvey |
| Wootric | 593 | 0.16% | Gainsight vs Wootric |
| AskNicely | 580 | 0.16% | Gainsight vs AskNicely |
| Nextiva | 576 | 0.16% | Gainsight vs Nextiva |
Popular Comparisons
The top three of Gainsight’s competitors in the Customer Satisfaction Ratings category are 123FormBuilder with 24.34%, Qualtrics with 21.52%, Tidio with 19.97% market share.
Gainsight vs 123FormBuilder
Gainsight vs Qualtrics
Gainsight vs Tidio
Gainsight vs LiveChat
Gainsight vs Yotpo
Gainsight vs Canny
Gainsight vs Podium
Gainsight vs UserVoice
Around the world in 2025, over 1881 companies have started using Gainsight as Customer Satisfaction Ratings tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Windstream | 10,000+ | Little Rock | Arkansas | United States | |
| Insight | 10,000+ | Chandler | Arizona | United States | |
| Rockwell Automation | 10,000+ | Milwaukee | Wisconsin | United States | |
| Nuance Communications | 10,000+ | Burlington | Massachusetts | United States | |
| Experian Information Solutions, Inc | 10,000+ | Costa Mesa | California | United States | |
| PwC | 10,000+ | London | England | United Kingdom | |
| Uber | 10,000+ | San Francisco | California | United States | |
| Harvard Business Review | 10,000+ | Boston | Massachusetts | United States | |
| GE Healthcare | 10,000+ | Chicago | Illinois | United States | |
| Verizon Connect | 10,000+ | Atlanta | Georgia | United States |
The top three products and services offering customers that use Gainsight for Customer Satisfaction Ratings are Saas (113), Analytics (77), Software (74).
Customers
The majority of Gainsight's customers for the customer-satisfaction category fall in the company size of 1,000 - 4,999 employees (402 companies), 100 - 249 employees (392 companies), 500 - 999 employees (280 companies).
Employee Size
The top three geographies of Gainsight for customer-satisfaction are the United States with 1437(80.78%), United Kingdom with 110(6.18%), Canada with 77(4.33%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Gainsight competitors?
Gainsight’s Top competitors in the customer-satisfaction category are 123FormBuilder, Qualtrics, Tidio. You can view a full list of Gainsight competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Gainsight and 40,000 other technologies on the internet. You can also compare Gainsight and its feature with top competitors here : Gainsight vs 123FormBuilder Gainsight vs Qualtrics Gainsight vs Tidio.
What is Gainsight customer distribution based on company size?
What is Gainsight market share in the customer-satisfaction?
What are the top countries that use Gainsight?
What are the top industries that use Gainsight?
Close deals faster by understanding your clients well. Know their technology stack, contract renewal date, top decision-makers, hiring trends, and top company news in one place.
Get a demo