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LiveChat

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LiveChat is to Loved worldwide Used by over 24,000 companies delivering answers to questions from the customers on the spot. This premium live chat ...Read more

Customer Satisfaction Ratings
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Market Share of LiveChat

Current Customer(s)

33268

Market Share (Est.)

11.62%

Ranking

#3

Top Competitors and Alternatives of LiveChat

The top three of LiveChat’s competitors in the Customer Satisfaction Ratings category are 123FormBuilder with 25.84%, Tidio with 19.60%, Podium with 10.53% market share.

TechnologyDomainsMarket Share (Est.)Versus page
123FormBuilder7399425.84%LiveChat vs 123FormBuilder
Tidio5612219.60%LiveChat vs Tidio
Podium3015410.53%LiveChat vs Podium
Qualtrics284269.93%LiveChat vs Qualtrics
Yotpo242258.46%LiveChat vs Yotpo
Canny101673.55%LiveChat vs Canny
Survicate44031.54%LiveChat vs Survicate
UserVoice38961.36%LiveChat vs UserVoice
Broadly32951.15%LiveChat vs Broadly
Genesys PureCloud30501.07%LiveChat vs Genesys PureCloud
NiceJob23730.83%LiveChat vs NiceJob
SatisMeter16410.57%LiveChat vs SatisMeter
Wootric14340.50%LiveChat vs Wootric
Gainsight14000.49%LiveChat vs Gainsight
ClickDesk13810.48%LiveChat vs ClickDesk
Get Satisfaction9130.32%LiveChat vs Get Satisfaction
Grade.us8990.31%LiveChat vs Grade.us
Lithium6030.21%LiveChat vs Lithium
AskNicely5110.18%LiveChat vs AskNicely
LimeSurvey4920.17%LiveChat vs LimeSurvey
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Popular Comparisons

Top Competitors and Alternatives of LiveChat

The top three of LiveChat’s competitors in the Customer Satisfaction Ratings category are 123FormBuilder with 25.84%, Tidio with 19.60%, Podium with 10.53% market share.

LiveChat vs 123FormBuilder

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LiveChat vs Tidio

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LiveChat vs Podium

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LiveChat vs Qualtrics

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LiveChat vs Yotpo

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LiveChat vs Canny

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LiveChat vs Survicate

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LiveChat vs UserVoice

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Customers of LiveChat

Around the world in 2024, over 33262 companies have started using LiveChat as Customer Satisfaction Ratings tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Great-West Lifeco10,000+WinnipegManitobaCanada
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State Of Arkansas10,000+Little RockArkansasUnited States
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UW Medicine10,000+SeattleWashingtonUnited States
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City Of Calgary, AB10,000+CalgaryAlbertaCanada
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BJC HealthCare10,000+St. LouisMissouriUnited States
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LifeBridge Health10,000+BaltimoreMarylandUnited States
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University Of Maryland10,000+College ParkMarylandUnited States
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Boston University Professional Fundraising Certificate Program10,000+BostonMassachusettsUnited States
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St. Peter's Health Partners10,000+AlbanyNew YorkUnited States
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Monash University10,000+ClaytonVictoriaAustralia
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LiveChat Customers by Products and Services

The top three products and services offering customers that use LiveChat for Customer Satisfaction Ratings are Marketing (312), Education (217), Digital Marketing (215).

Customers

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LiveChat Customers by Employee Size

The majority of LiveChat's customers for the customer-satisfaction category fall in the company size of 0 - 9 employees (12101 companies), 20 - 49 employees (8100 companies), 10 - 19 employees (4719 companies).

Employee Size

LiveChat Customers by Geography

The top three geographies of LiveChat for customer-satisfaction are the United States with 17501(62.06%), United Kingdom with 3988(14.14%), Australia with 1877(6.66%) customers respectively.

Customers

Employees of LiveChat

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Also see other Products/Services by LiveChat in:

Customer Engagement
Customer Satisfaction Ratings
Live Chat
Instant Messaging And Chat

FAQ

Find answers to the most often asked questions by users.

Who are the top LiveChat competitors?

LiveChat’s Top competitors in the customer-satisfaction category are 123FormBuilder, Tidio, Podium. You can view a full list of LiveChat competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of LiveChat and 40,000 other technologies on the internet. You can also compare LiveChat and its feature with top competitors here : LiveChat vs 123FormBuilder LiveChat vs Tidio LiveChat vs Podium.

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What is LiveChat customer distribution based on company size?

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What is LiveChat market share in the customer-satisfaction?

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What are the top countries that use LiveChat?

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What are the top industries that use LiveChat?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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