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LiveChat

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LiveChat is to Loved worldwide Used by over 24,000 companies delivering answers to questions from the customers on the spot. This premium live chat ...Read more

Customer Satisfaction Ratings
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Market Share of LiveChat

Current Customer(s)

31261

Market Share (Est.)

9.79%

Ranking

#4

Top Competitors and Alternatives of LiveChat

The top three of LiveChat’s competitors in the Customer Satisfaction Ratings category are 123FormBuilder with 25.19%, Tidio with 20.88%, Qualtrics with 15.05% market share.

TechnologyDomainsMarket Share (Est.)Versus page
123FormBuilder8043225.19%LiveChat vs 123FormBuilder
Tidio6668220.88%LiveChat vs Tidio
Qualtrics4804615.05%LiveChat vs Qualtrics
Podium249647.82%LiveChat vs Podium
Yotpo222156.96%LiveChat vs Yotpo
Canny219836.88%LiveChat vs Canny
UserVoice30900.97%LiveChat vs UserVoice
NiceJob28960.91%LiveChat vs NiceJob
Genesys PureCloud27730.87%LiveChat vs Genesys PureCloud
Broadly27050.85%LiveChat vs Broadly
Survicate17990.56%LiveChat vs Survicate
Gainsight12890.40%LiveChat vs Gainsight
SatisMeter11740.37%LiveChat vs SatisMeter
ClickDesk10960.34%LiveChat vs ClickDesk
Grade.us8480.27%LiveChat vs Grade.us
Get Satisfaction8060.25%LiveChat vs Get Satisfaction
Lithium6980.22%LiveChat vs Lithium
AskNicely5460.17%LiveChat vs AskNicely
Wootric5190.16%LiveChat vs Wootric
xSellco Helpdesk5080.16%LiveChat vs xSellco Helpdesk
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Popular Comparisons

Top Competitors and Alternatives of LiveChat

The top three of LiveChat’s competitors in the Customer Satisfaction Ratings category are 123FormBuilder with 25.19%, Tidio with 20.88%, Qualtrics with 15.05% market share.

LiveChat vs 123FormBuilder

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LiveChat vs Tidio

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LiveChat vs Qualtrics

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LiveChat vs Podium

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LiveChat vs Yotpo

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LiveChat vs Canny

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LiveChat vs UserVoice

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LiveChat vs NiceJob

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Customers of LiveChat

Around the world in 2025, over 30084 companies have started using LiveChat as Customer Satisfaction Ratings tool.

CustomersEmployee RangeCityRegionCountrySocial Links
University Of Malaya10,000+Kuala LumpurKuala LumpurMalaysia
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Stryker10,000+PortageMichiganUnited States
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soccertips10,000+WoburnMassachusettsUnited States
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AAA Washington10,000+BellevueWashingtonUnited States
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United Overseas Bank10,000+SingaporeCentral SingaporeSingapore
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VNU10,000+HanoiHa NoiVietnam
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Strikingly10,000+BelmontCaliforniaUnited States
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Imperial Select Alberton10,000+JohannesburgGautengSouth Africa
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University Of South Carolina College Of Arts & Sciences10,000+ColumbiaSouth CarolinaUnited States
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Build It10,000+JohannesburgGautengSouth Africa
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LiveChat Customers by Products and Services

The top three products and services offering customers that use LiveChat for Customer Satisfaction Ratings are Marketing (233), Education (165), Digital Marketing (147).

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LiveChat Customers by Employee Size

The majority of LiveChat's customers for the customer-satisfaction category fall in the company size of 0 - 9 employees (11852 companies), 20 - 49 employees (8919 companies), 100 - 249 employees (4232 companies).

Employee Size

LiveChat Customers by Geography

The top three geographies of LiveChat for customer-satisfaction are the United States with 14979(59.52%), United Kingdom with 3325(13.21%), Australia with 1645(6.54%) customers respectively.

Customers

Employees of LiveChat

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Also see other Products/Services by LiveChat in:

Instant Messaging And Chat
Customer Engagement
Live Chat
Customer Satisfaction Ratings

FAQ

Find answers to the most often asked questions by users.

Who are the top LiveChat competitors?

LiveChat’s Top competitors in the customer-satisfaction category are 123FormBuilder, Tidio, Qualtrics. You can view a full list of LiveChat competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of LiveChat and 40,000 other technologies on the internet. You can also compare LiveChat and its feature with top competitors here : LiveChat vs 123FormBuilder LiveChat vs Tidio LiveChat vs Qualtrics.

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What is LiveChat customer distribution based on company size?

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What is LiveChat market share in the customer-satisfaction?

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What are the top countries that use LiveChat?

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What are the top industries that use LiveChat?

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