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LiveChat

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LiveChat is to Loved worldwide Used by over 24,000 companies delivering answers to questions from the customers on the spot. This premium live chat ...Read more

Customer Satisfaction Ratings
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Market Share of LiveChat

Current Customer(s)

34004

Market Share (Est.)

8.52%

Ranking

#4

Top Competitors and Alternatives of LiveChat

The top three of LiveChat’s competitors in the Customer Satisfaction Ratings category are 123FormBuilder with 23.35%, Qualtrics with 22.80%, Tidio with 19.39% market share.

TechnologyDomainsMarket Share (Est.)Versus page
123FormBuilder9314523.35%LiveChat vs 123FormBuilder
Qualtrics9096122.80%LiveChat vs Qualtrics
Tidio7737419.39%LiveChat vs Tidio
Canny239576.00%LiveChat vs Canny
Yotpo227375.70%LiveChat vs Yotpo
Podium216795.43%LiveChat vs Podium
Survicate85192.14%LiveChat vs Survicate
Genesys PureCloud47881.20%LiveChat vs Genesys PureCloud
UserVoice40621.02%LiveChat vs UserVoice
NiceJob30820.77%LiveChat vs NiceJob
Broadly23720.59%LiveChat vs Broadly
Gainsight18100.45%LiveChat vs Gainsight
SatisMeter12160.30%LiveChat vs SatisMeter
ClickDesk10360.26%LiveChat vs ClickDesk
Grade.us9340.23%LiveChat vs Grade.us
Get Satisfaction8820.22%LiveChat vs Get Satisfaction
LimeSurvey6940.17%LiveChat vs LimeSurvey
Wootric6600.17%LiveChat vs Wootric
AskNicely6310.16%LiveChat vs AskNicely
xSellco Helpdesk5550.14%LiveChat vs xSellco Helpdesk
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Popular Comparisons

Top Competitors and Alternatives of LiveChat

The top three of LiveChat’s competitors in the Customer Satisfaction Ratings category are 123FormBuilder with 23.35%, Qualtrics with 22.80%, Tidio with 19.39% market share.

LiveChat vs 123FormBuilder

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LiveChat vs Qualtrics

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LiveChat vs Tidio

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LiveChat vs Canny

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LiveChat vs Yotpo

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LiveChat vs Podium

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LiveChat vs Survicate

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LiveChat vs Genesys PureCloud

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Customers of LiveChat

Around the world in 2026, over 32319 companies have started using LiveChat as Customer Satisfaction Ratings tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Samsung10,000+SuwonGyeonggi-doKorea
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10 Downing Street10,000+LondonEnglandUnited Kingdom
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UNIVERSITY OF MASSACHUSETTS AMHERST10,000+AmherstMassachusettsUnited States
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Lululemon Athletica10,000+VancouverBritish ColumbiaCanada
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Carleton University10,000+OttawaOntarioCanada
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Teaching10,000+LondonEnglandUnited Kingdom
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Tiffany & Co10,000+New York CityNew YorkUnited States
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NCBA Group10,000+NairobiNairobi AreaKenya
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Upwork10,000+San FranciscoCaliforniaUnited States
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Imperial Select Alberton10,000+JohannesburgGautengSouth Africa
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LiveChat Customers by Products and Services

The top three products and services offering customers that use LiveChat for Customer Satisfaction Ratings are Marketing (205), Digital Marketing (158), Education (145).

Customers

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LiveChat Customers by Employee Size

The majority of LiveChat's customers for the customer-satisfaction category fall in the company size of 0 - 9 employees (13619 companies), 20 - 49 employees (8734 companies), 100 - 249 employees (4218 companies).

Employee Size

LiveChat Customers by Geography

The top three geographies of LiveChat for customer-satisfaction are the United States with 15729(58.47%), United Kingdom with 3898(14.49%), Germany with 1771(6.58%) customers respectively.

Customers

Employees of LiveChat

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Also see other Products/Services by LiveChat in:

Customer Engagement
Customer Satisfaction Ratings
Instant Messaging And Chat
Live Chat

FAQ

Find answers to the most often asked questions by users.

Who are the top LiveChat competitors?

LiveChat’s Top competitors in the customer-satisfaction category are 123FormBuilder, Qualtrics, Tidio. You can view a full list of LiveChat competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of LiveChat and 40,000 other technologies on the internet. You can also compare LiveChat and its feature with top competitors here : LiveChat vs 123FormBuilder LiveChat vs Qualtrics LiveChat vs Tidio.

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What is LiveChat customer distribution based on company size?

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What is LiveChat market share in the customer-satisfaction?

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What are the top countries that use LiveChat?

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What are the top industries that use LiveChat?

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