Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger into a unified agent int...Read more
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Tidio’s competitors in the Customer Satisfaction Ratings category are 123FormBuilder with 25.78%, Qualtrics with 14.45%, LiveChat with 10.47% market share.
Technology | Domains | Market Share (Est.) | Versus page |
---|---|---|---|
123FormBuilder | 82,471 | 25.78% | Tidio vs 123FormBuilder |
Qualtrics | 46,226 | 14.45% | Tidio vs Qualtrics |
LiveChat | 33,488 | 10.47% | Tidio vs LiveChat |
Podium | 26,585 | 8.31% | Tidio vs Podium |
Yotpo | 23,172 | 7.24% | Tidio vs Yotpo |
Canny | 13,156 | 4.11% | Tidio vs Canny |
UserVoice | 3,563 | 1.11% | Tidio vs UserVoice |
NiceJob | 2,908 | 0.91% | Tidio vs NiceJob |
Broadly | 2,852 | 0.89% | Tidio vs Broadly |
Genesys PureCloud | 2,801 | 0.88% | Tidio vs Genesys PureCloud |
Survicate | 1,536 | 0.48% | Tidio vs Survicate |
Lithium | 1,249 | 0.39% | Tidio vs Lithium |
Wootric | 1,200 | 0.38% | Tidio vs Wootric |
Gainsight | 1,186 | 0.37% | Tidio vs Gainsight |
ClickDesk | 1,170 | 0.37% | Tidio vs ClickDesk |
SatisMeter | 1,149 | 0.36% | Tidio vs SatisMeter |
Grade.us | 932 | 0.29% | Tidio vs Grade.us |
Get Satisfaction | 844 | 0.26% | Tidio vs Get Satisfaction |
AskNicely | 572 | 0.18% | Tidio vs AskNicely |
xSellco Helpdesk | 506 | 0.16% | Tidio vs xSellco Helpdesk |
Popular Comparisons
The top three of Tidio’s competitors in the Customer Satisfaction Ratings category are 123FormBuilder with 25.78%, Qualtrics with 14.45%, LiveChat with 10.47% market share.
Tidio vs 123FormBuilder
Tidio vs Qualtrics
Tidio vs LiveChat
Tidio vs Podium
Tidio vs Yotpo
Tidio vs Canny
Tidio vs UserVoice
Tidio vs NiceJob
Around the world in 2025, over 69232 companies have started using Tidio as Customer Satisfaction Ratings tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
University Of Utah | 10,000+ | Salt Lake City | Utah | United States | |
Canon Europe | 10,000+ | London | England | United Kingdom | |
Ricoh Europe | 10,000+ | London | England | United Kingdom | |
University Of Pittsburgh | 10,000+ | Pittsburgh | Pennsylvania | United States | |
Ricoh | 10,000+ | Tokyo | Tokyo | Japan | |
Washington University In St. Louis | 10,000+ | St. Louis | Missouri | United States | |
Ebmpapst | 10,000+ | Mulfingen | Baden-Wuerttemberg | Germany | |
Aussie Guide | 5,000 - 9,999 | Israel | |||
Ministry Of Health & Sanitation | 5,000 - 9,999 | Freetown | Western Area | Sierra Leone | |
SYNNEX | 5,000 - 9,999 | Fremont | California | United States |
The top three products and services offering customers that use Tidio for Customer Satisfaction Ratings are Marketing (457), Seo (449), Digital Marketing (429).
Customers
The majority of Tidio's customers for the customer-satisfaction category fall in the company size of 0 - 9 employees (33,553 companies), 20 - 49 employees (16,106 companies), 10 - 19 employees (8,321 companies).
Employee Size
The top three geographies of Tidio for customer-satisfaction are the United States with 22,062(44.94%), United Kingdom with 6,538(13.32%), India with 4,439(9.04%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Tidio competitors?
Tidio’s Top competitors in the customer-satisfaction category are 123FormBuilder, Qualtrics, LiveChat. You can view a full list of Tidio competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Tidio and 40,000 other technologies on the internet. You can also compare Tidio and its feature with top competitors here : Tidio vs 123FormBuilder Tidio vs Qualtrics Tidio vs LiveChat.
What is Tidio customer distribution based on company size?
The majority of Tidio’s customers for the customer-satisfaction category fall in the company size of 0 - 9 employees (33,553 companies). You can view a distribution chart of Tidio customers by company size here.
What is Tidio market share in the customer-satisfaction?
Tidio has market share of 21.64% in customer-satisfaction market. Tidio competes with 64 competitor tools in customer-satisfaction category. The top alternatives for Tidio customer-satisfaction tool are 123FormBuilder with 25.78%, Qualtrics with 14.45%, LiveChat with 10.47% market share.
What are the top countries that use Tidio?
Around the world in 2025, over 69,232 companies have started using Tidio as customer-satisfaction tool. Companies using Tidio for customer-satisfaction are majorly from United States with 22,062 customers. 44.94% of Tidio customers are from the United States. Other top countries using Tidio are United Kingdom and India with 6,538(13.32%) and 4,439(9.04%) customers respectively.
What are the top industries that use Tidio?
Top industries that use Tidio for customer-satisfaction are Marketing (457), Seo (449), Digital Marketing (429).
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Tidio - Market Share, Competitor Insights in Customer Satisfaction Ratings
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