Question 1

What are the different markets in which
        UserVoice and
        Gainsight compete against each other?

Accepted Answer

UserVoice and
        Gainsight compete against each other in
        the Customer Engagement, Customer Satisfaction Ratings, Analytics, Big Data, Customer Feedback Tools.

Question 2

How does the market share of
        UserVoice
        and Gainsight compare in the
        Customer Satisfaction Ratings market?

Accepted Answer

In the Customer Satisfaction Ratings market,
        UserVoice has a
        1.02%
        market share in comparison to
        Gainsight’s
        0.49%.
        Since it has a better market share coverage,
        UserVoice holds the
        10th
        spot in 6sense's Market Share Ranking Index for
        the Customer Satisfaction Ratings category, while
        Gainsight holds the
        13th spot.

Question 3

How many customers are acquired by
        UserVoice and
        Gainsight in the
        Customer Satisfaction Ratings segment?

Accepted Answer

UserVoice has
        3,770 customers and
        Gainsight has
        1,829 customers in the
        Customer Satisfaction Ratings
        segment. UserVoice has
        1941 more customers than
        Gainsight in this category.

Question 4

What are the countries in which
        UserVoice and
        Gainsight has more customers?

Accepted Answer

UserVoice has more customers in United States, United Kingdom and France.
Gainsight has more customers in United States, United Kingdom and Canada.

UserVoice Vs Gainsight : In-Depth Comparison

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Comparing the customer bases of UserVoice and Gainsight

Comparing the market share of UserVoice and Gainsight

Compare UserVoice vs Gainsight customers by geography

Customer Movements for this month

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