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IBM Service Delivery Manager

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IBM Service Delivery Manager helps organizations to ensure positive customer satisfaction and customer relationship is maintained.

Customer Satisfaction Ratings
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Market Share of IBM Service Delivery Manager

Current Customer(s)

41

Market Share (Est.)

0.01%

Ranking

#37

Top Competitors and Alternatives of IBM Service Delivery Manager

The top three of IBM Service Delivery Manager’s competitors in the Customer Satisfaction Ratings category are 123FormBuilder with 26.00%, Tidio with 19.84%, LiveChat with 11.93% market share.

TechnologyDomainsMarket Share (Est.)Versus page
123FormBuilder7367326.00%IBM Service Delivery Manager vs 123FormBuilder
Tidio5621419.84%IBM Service Delivery Manager vs Tidio
LiveChat3379311.93%IBM Service Delivery Manager vs LiveChat
Qualtrics2924110.32%IBM Service Delivery Manager vs Qualtrics
Podium268249.47%IBM Service Delivery Manager vs Podium
Yotpo239978.47%IBM Service Delivery Manager vs Yotpo
Canny103903.67%IBM Service Delivery Manager vs Canny
Survicate44181.56%IBM Service Delivery Manager vs Survicate
UserVoice37961.34%IBM Service Delivery Manager vs UserVoice
Broadly32521.15%IBM Service Delivery Manager vs Broadly
Genesys PureCloud30211.07%IBM Service Delivery Manager vs Genesys PureCloud
NiceJob24140.85%IBM Service Delivery Manager vs NiceJob
SatisMeter16370.58%IBM Service Delivery Manager vs SatisMeter
ClickDesk13620.48%IBM Service Delivery Manager vs ClickDesk
Wootric12920.46%IBM Service Delivery Manager vs Wootric
Gainsight12480.44%IBM Service Delivery Manager vs Gainsight
Grade.us10600.37%IBM Service Delivery Manager vs Grade.us
Get Satisfaction9020.32%IBM Service Delivery Manager vs Get Satisfaction
Lithium6590.23%IBM Service Delivery Manager vs Lithium
xSellco Helpdesk4690.17%IBM Service Delivery Manager vs xSellco Helpdesk
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Popular Comparisons

Top Competitors and Alternatives of IBM Service Delivery Manager

The top three of IBM Service Delivery Manager’s competitors in the Customer Satisfaction Ratings category are 123FormBuilder with 26.00%, Tidio with 19.84%, LiveChat with 11.93% market share.

IBM Service Delivery Manager vs 123FormBuilder

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IBM Service Delivery Manager vs Tidio

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IBM Service Delivery Manager vs LiveChat

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IBM Service Delivery Manager vs Qualtrics

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IBM Service Delivery Manager vs Podium

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IBM Service Delivery Manager vs Yotpo

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IBM Service Delivery Manager vs Canny

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IBM Service Delivery Manager vs Survicate

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Customers of IBM Service Delivery Manager

Around the world in 2024, over 41 companies have started using IBM Service Delivery Manager as Customer Satisfaction Ratings tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Koesio1,000 - 4,999ValenceAuvergne-Rhone-AlpesFrance
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Pfizer, Inc.10,000+New York CityNew YorkUnited States
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TEKsystems10,000+HanoverMarylandUnited States
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Cisco Systems, Inc.10,000+San JoseCaliforniaUnited States
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Morgan Stanley10,000+New York CityNew YorkUnited States
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Blockbuster Inc.10,000+DallasTexasUnited States
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Kantar10,000+LondonEnglandUnited Kingdom
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JP Morgan Chase & Co.10,000+New York CityNew YorkUnited States
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Banco Do Brasil SA10,000+BrasiliaFederal DistrictBrazil
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Heineken10,000+AmsterdamNorth HollandNetherlands
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IBM Service Delivery Manager Customers by Products and Services

The top three products and services offering customers that use IBM Service Delivery Manager for Customer Satisfaction Ratings are Cloud Services (5), Managed Services (4), Data Analytics (4).

Customers

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IBM Service Delivery Manager Customers by Employee Size

The majority of IBM Service Delivery Manager's customers for the customer-satisfaction category fall in the company size of 10,000+ employees (17 companies), 20 - 49 employees (6 companies), 5,000 - 9,999 employees (4 companies).

Employee Size

IBM Service Delivery Manager Customers by Geography

The top three geographies of IBM Service Delivery Manager for customer-satisfaction are the United States with 18(50.00%), India with 3(8.33%), United Kingdom with 3(8.33%) customers respectively.

Customers

Employees of IBM Service Delivery Manager

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Also see other Products/Services by IBM Service Delivery Manager in:

Customer Satisfaction Ratings

FAQ

Find answers to the most often asked questions by users.

Who are the top IBM Service Delivery Manager competitors?

IBM Service Delivery Manager’s Top competitors in the customer-satisfaction category are 123FormBuilder, Tidio, LiveChat. You can view a full list of IBM Service Delivery Manager competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of IBM Service Delivery Manager and 40,000 other technologies on the internet. You can also compare IBM Service Delivery Manager and its feature with top competitors here : IBM Service Delivery Manager vs 123FormBuilder IBM Service Delivery Manager vs Tidio IBM Service Delivery Manager vs LiveChat.

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What is IBM Service Delivery Manager customer distribution based on company size?

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What is IBM Service Delivery Manager market share in the customer-satisfaction?

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What are the top countries that use IBM Service Delivery Manager?

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What are the top industries that use IBM Service Delivery Manager?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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