Pega Customer Service
Pega Customer Service is an AI-powered customer engagement platform for automating and optimizing service interactions.
Market Share of Pega Customer Service
Current Customer(s)
89
Market Share (Est.)
0.02%
Ranking
#91
Top Competitors and Alternatives of Pega Customer Service
The top three of Pega Customer Service’s competitors in the Customer Engagement category are Intercom with 30.42%, Brevo with 8.60%, Zoho SalesIQ with 6.68% market share.
Popular Comparisons
Top Competitors and Alternatives of Pega Customer Service
The top three of Pega Customer Service’s competitors in the Customer Engagement category are Intercom with 30.42%, Brevo with 8.60%, Zoho SalesIQ with 6.68% market share.
Pega Customer Service vs Intercom
Pega Customer Service vs Brevo
Pega Customer Service vs Zoho SalesIQ
Pega Customer Service vs LiveChat
Pega Customer Service vs Zoho CRM
Pega Customer Service vs Yotpo
Pega Customer Service vs Pipedrive
Pega Customer Service vs Pendo
Customers of Pega Customer Service
Around the world in 2025, over 89 companies have started using Pega Customer Service as Customer Engagement tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Atos | 10,000+ | Bezons | Ile-de-France | France |     |
| Northwestern Mutual | 10,000+ | Milwaukee | Wisconsin | United States | |
| Elevance Health | 10,000+ | Indianapolis | Indiana | United States | |
| CWT | 10,000+ | Minnetonka Mills | Minnesota | United States | |
| Sopra Steria | 10,000+ | Paris | Ile-de-France | France | |
| Reply | 10,000+ | Turin | Piedmont | Italy | |
| Aflac | 10,000+ | Columbus | Georgia | United States | |
| Capgemini | 10,000+ | Paris | Ile-de-France | France | |
| HM Revenue & Customs | 10,000+ | London | England | United Kingdom | |
| NTT DATA | 10,000+ | Tokyo | Tokyo | Japan | |
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Pega Customer Service Customers by Products and Services
The top three products and services offering customers that use Pega Customer Service for Customer Engagement are Cloud Services (14), Digital Transformation (12), Financial Services (10).
Customers
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Pega Customer Service Customers by Employee Size
The majority of Pega Customer Service's customers for the customer-engagement category fall in the company size of 10,000+ employees (46 companies), 1,000 - 4,999 employees (15 companies), 5,000 - 9,999 employees (12 companies).
Employee Size
Pega Customer Service Customers by Geography
The top three geographies of Pega Customer Service for customer-engagement are the United States with 42(51.22%), United Kingdom with 8(9.76%), Netherlands with 7(8.54%) customers respectively.
Customers
Employees of Pega Customer Service
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FAQ
Find answers to the most often asked questions by users.
Who are the top Pega Customer Service competitors?
Pega Customer Service’s Top competitors in the customer-engagement category are Intercom, Brevo, Zoho SalesIQ. You can view a full list of Pega Customer Service competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Pega Customer Service and 40,000 other technologies on the internet. You can also compare Pega Customer Service and its feature with top competitors here : Pega Customer Service vs Intercom Pega Customer Service vs Brevo Pega Customer Service vs Zoho SalesIQ.
What is Pega Customer Service customer distribution based on company size?
What is Pega Customer Service market share in the customer-engagement?
What are the top countries that use Pega Customer Service?
What are the top industries that use Pega Customer Service?
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