Categories where Genesys Cloud CX and NICE CXone compete
Genesys Cloud CX
Comparing the customer bases of Genesys Cloud CX and NICE CXone, we can see that Genesys Cloud CX has 1492 customer(s), while NICE CXone has 632 customer(s). In the Cloud Contact Center Software category, with 1492 customer(s) Genesys Cloud CX stands at 7th place by ranking, while NICE CXone with 632 customer(s), is at the 9th place.
Genesys Cloud CX
7th
1492 Customer
NICE CXone
9th
632 Customer
Genesys Cloud CX has a 4.92% market share in the Cloud Contact Center Software category, while NICE CXone has a 2.08% market share in the same space.
Comparing Genesys Cloud CX and NICE CXone customers based on their geographic location, we can see that Genesys Cloud CX has more customers in United States, Australia and United Kingdom, while NICE CXone has more customers in United States.
Genesys Cloud CX
NICE CXone
Gain actionable insights about the buying patterns of Genesys Cloud CX vs NICE CXone’s target audience.
Genesys Cloud CX
New
8 Customer
Lost
2 Customer
NICE CXone
New
4 Customer
Lost
4 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Genesys Cloud CX and NICE CXone compete against each other?
Genesys Cloud CX and NICE CXone compete against each other in the Cloud Contact Center Software, Customer Experience.
How does the market share of Genesys Cloud CX and NICE CXone compare in the Cloud Contact Center Software market?
How many customers are acquired by Genesys Cloud CX and NICE CXone in the Cloud Contact Center Software segment?
What are the countries in which Genesys Cloud CX and NICE CXone has more customers?
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