NICE inContact Vs Genesys Cloud CX : In-Depth Comparison
Categories where NICE inContact and Genesys Cloud CX compete
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NICE inContact
Comparing the customer bases of NICE inContact and Genesys Cloud CX
Comparing the customer bases of NICE inContact and Genesys Cloud CX, we can see that NICE inContact has 3446 customer(s), while Genesys Cloud CX has 156 customer(s). In the Cloud Contact Center Software category, with 3446 customer(s) NICE inContact stands at 2nd place by ranking, while Genesys Cloud CX with 156 customer(s), is at the 12th place.
NICE inContact
2nd
3446 Customer
Genesys Cloud CX
12th
156 Customer
Comparing the market share of NICE inContact and Genesys Cloud CX
NICE inContact has a 13.42% market share in the Cloud Contact Center Software category, while Genesys Cloud CX has a 0.61% market share in the same space.
Compare NICE inContact vs Genesys Cloud CX customers by geography
Comparing NICE inContact and Genesys Cloud CX customers based on their geographic location, we can see that NICE inContact has more customers in United States, United Kingdom and Canada, while Genesys Cloud CX has more customers in United States.
NICE inContact
Genesys Cloud CX
Customer Movements for this month
Gain actionable insights about the buying patterns of NICE inContact vs Genesys Cloud CX’s target audience.
NICE inContact
New
30 Customer
Lost
53 Customer
Genesys Cloud CX
FAQ
Find answers to the most often asked questions by users.
What are the different markets in which NICE inContact and Genesys Cloud CX compete against each other?
NICE inContact and Genesys Cloud CX compete against each other in the Cloud Contact Center Software, Call Recording, Communication, Contact Center, Help Desk And Ticketing.
How does the market share of NICE inContact and Genesys Cloud CX compare in the Cloud Contact Center Software market?
How many customers are acquired by NICE inContact and Genesys Cloud CX in the Cloud Contact Center Software segment?
What are the countries in which NICE inContact and Genesys Cloud CX has more customers?
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