Not sure if Intercom, or DecibelInsight is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where Intercom and DecibelInsight compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Intercom vs DecibelInsight customers by industry, by geography and by buying patterns.
Intercom competes with other products in the Communication, Customer Engagement, Instant Messaging And Chat, Live Chat, Marketing Automation Platforms, Mobile Marketing, Online Marketing, Sales Management categories. It has a 14.72% market share in the Customer Experience category, and Intercom has 138,694 customers in 10 countries.
DecibelInsight competes with other products in the Project Collaboration, Customer Experience, Heatmaps categories. It has a 0.08% market share in the Customer Experience category, and DecibelInsight has 753 customers in 10 countries.
Categories where Intercom and DecibelInsight compete
Intercom
Comparing the customer bases of Intercom and DecibelInsight, we can see that Intercom has 138,694 customer(s), while DecibelInsight has 753 customer(s). In the Customer Experience category, with 138,694 customer(s) Intercom stands at 2nd place by ranking, while DecibelInsight with 753 customer(s), is at the 60th place.
Intercom
2nd
138,694 Customer
DecibelInsight
60th
753 Customer
Intercom has a 14.72% market share in the Customer Experience category, while DecibelInsight has a 0.08% market share in the same space.
Comparing Intercom and DecibelInsight customers based on their geographic location, we can see that Intercom has more customers in United States, United Kingdom and Canada, while DecibelInsight has more customers in United States.
Intercom
DecibelInsight
Gain actionable insights about the buying patterns of Intercom vs DecibelInsight’s target audience.
Intercom
New
4,524 Customer
Lost
2,069 Customer
DecibelInsight
New
6 Customer
Lost
8 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Intercom and DecibelInsight compete against each other?
Intercom and DecibelInsight compete against each other in the Customer Experience, Communication, Customer Engagement, Heatmaps, Instant Messaging And Chat.
How does the market share of Intercom and DecibelInsight compare in the Customer Experience market?
In the Customer Experience market, Intercom has a 14.72% market share in comparison to DecibelInsight’s 0.08%. Since it has a better market share coverage, Intercom holds the 2nd spot in 6sense's Market Share Ranking Index for the Customer Experience category, while DecibelInsight holds the 60th spot.
How many customers are acquired by Intercom and DecibelInsight in the Customer Experience segment?
Intercom has 138,694 customers and DecibelInsight has 753 customers in the Customer Experience segment. Intercom has 137941 more customers than DecibelInsight in this category.
What are the countries in which Intercom and DecibelInsight has more customers?
Intercom has more customers in
United States, United Kingdom and Canada.
DecibelInsight
has more customers in United States, United Kingdom and Canada.
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Intercom vs DecibelInsight: Customer Experience Comparison
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