Not sure if Freshworks, or Feefo is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where Freshworks and Feefo compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Freshworks vs Feefo customers by industry, by geography and by buying patterns.
Freshworks competes with other products in the Contact Center, Knowledge Management, Project Collaboration categories. It has a 3.65% market share in the Customer Experience category, and Freshworks has 33,958 customers in 10 countries.
Feefo competes with other products in the Project Collaboration, Customer Experience, Brand Management, Customer Engagement categories. It has a 0.63% market share in the Customer Experience category, and Feefo has 5,868 customers in 10 countries.
Categories where Freshworks and Feefo compete
Freshworks
Comparing the customer bases of Freshworks and Feefo, we can see that Freshworks has 33,958 customer(s), while Feefo has 5,868 customer(s). In the Customer Experience category, with 33,958 customer(s) Freshworks stands at 6th place by ranking, while Feefo with 5,868 customer(s), is at the 22nd place.
Freshworks
6th
33,958 Customer
Feefo
22nd
5,868 Customer
Freshworks has a 3.65% market share in the Customer Experience category, while Feefo has a 0.63% market share in the same space.
Comparing Freshworks and Feefo customers based on their geographic location, we can see that Freshworks has more customers in United States, United Kingdom and India, while Feefo has more customers in United Kingdom.
Freshworks
Feefo
Gain actionable insights about the buying patterns of Freshworks vs Feefo’s target audience.
Freshworks
New
224 Customer
Lost
228 Customer
Feefo
New
46 Customer
Lost
36 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Freshworks and Feefo compete against each other?
Freshworks and Feefo compete against each other in the Customer Experience, Brand Management, Contact Center, Customer Engagement, Customer Support Services.
How does the market share of Freshworks and Feefo compare in the Customer Experience market?
In the Customer Experience market, Freshworks has a 3.65% market share in comparison to Feefo’s 0.63%. Since it has a better market share coverage, Freshworks holds the 6th spot in 6sense's Market Share Ranking Index for the Customer Experience category, while Feefo holds the 22nd spot.
How many customers are acquired by Freshworks and Feefo in the Customer Experience segment?
Freshworks has 33,958 customers and Feefo has 5,868 customers in the Customer Experience segment. Freshworks has 28090 more customers than Feefo in this category.
What are the countries in which Freshworks and Feefo has more customers?
Freshworks has more customers in
United States, United Kingdom and India.
Feefo
has more customers in United Kingdom, United States and Australia.
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Freshworks vs Feefo: Customer Experience Comparison
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