Question 1

What are the different markets in which
        Wix and
        Genesys PureCloud compete against each other?

Accepted Answer

Wix and
        Genesys PureCloud compete against each other in
        the Contact Center, Auto Dialer, Collaborative Calendars, Communication, Customer Engagement.

Question 2

How does the market share of
        Wix
        and Genesys PureCloud compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Wix has a
        80.56%
        market share in comparison to
        Genesys PureCloud’s
        0.19%.
        Since it has a better market share coverage,
        Wix holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Genesys PureCloud holds the
        15th spot.

Question 3

How many customers are acquired by
        Wix and
        Genesys PureCloud in the
        Contact Center segment?

Accepted Answer

Wix has
        1,277,131 customers and
        Genesys PureCloud has
        2,968 customers in the
        Contact Center
        segment. Wix has
        1274163 more customers than
        Genesys PureCloud in this category.

Question 4

What are the countries in which
        Wix and
        Genesys PureCloud has more customers?

Accepted Answer

Wix has more customers in United States, United Kingdom and Canada.
Genesys PureCloud has more customers in United States, United Kingdom and Australia.

Wix Vs Genesys PureCloud : In-Depth Comparison

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Comparing the customer bases of Wix and Genesys PureCloud

Comparing the market share of Wix and Genesys PureCloud

Compare Wix vs Genesys PureCloud customers by geography

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