Categories where Genesys and Avaya CMS compete
Genesys
Comparing the customer bases of Genesys and Avaya CMS, we can see that Genesys has 5563 customer(s), while Avaya CMS has 803 customer(s). In the Contact Center category, with 5563 customer(s) Genesys stands at 9th place by ranking, while Avaya CMS with 803 customer(s), is at the 28th place.
Genesys
9th
5563 Customer
Avaya CMS
28th
803 Customer
Genesys has a 0.44% market share in the Contact Center category, while Avaya CMS has a 0.06% market share in the same space.
Comparing Genesys and Avaya CMS customers based on their geographic location, we can see that Genesys has more customers in United States, Australia and United Kingdom, while Avaya CMS has more customers in United States.
Genesys
Avaya CMS
Gain actionable insights about the buying patterns of Genesys vs Avaya CMS’s target audience.
Genesys
New
24 Customer
Lost
32 Customer
Avaya CMS
New
1 Customer
Lost
0 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Genesys and Avaya CMS compete against each other?
Genesys and Avaya CMS compete against each other in the Contact Center, Cloud Business Telephony, Communication, Customer Experience, Interactive Voice Response (IVR).
How does the market share of Genesys and Avaya CMS compare in the Contact Center market?
How many customers are acquired by Genesys and Avaya CMS in the Contact Center segment?
What are the countries in which Genesys and Avaya CMS has more customers?
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