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  5. Oracle Service Cloud

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Technology Profile
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Market Share
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Oracle Service Cloud

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Service Cloud combines web, social, and contact center experiences for a unified, cross-channel service solution in the Oracle Cloud.

Sales Force Automation
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Market Share of Oracle Service Cloud

Current Customer(s)

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671

Market Share (Est.)

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0.18%

Ranking

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#28

Top Competitors and Alternatives of Oracle Service Cloud

The top three of Oracle Service Cloud’s competitors in the Sales Force Automation category are Salesforce CRM with 30.57%, ActiveCampaign with 14.80%, Pardot with 8.17% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Salesforce CRM116,19230.57%Oracle Service Cloud vs Salesforce CRM
ActiveCampaign56,26114.80%Oracle Service Cloud vs ActiveCampaign
Pardot31,0658.17%Oracle Service Cloud vs Pardot
Leadfeeder27,7857.31%Oracle Service Cloud vs Leadfeeder
Marketo23,8526.27%Oracle Service Cloud vs Marketo
QuickBase22,1765.83%Oracle Service Cloud vs QuickBase
NetSuite18,5844.89%Oracle Service Cloud vs NetSuite
Pipedrive14,2443.75%Oracle Service Cloud vs Pipedrive
Infusionsoft13,7903.63%Oracle Service Cloud vs Infusionsoft
Salesforce App Exchange4,8211.27%Oracle Service Cloud vs Salesforce App Exchange
SalesLoft4,5431.20%Oracle Service Cloud vs SalesLoft
Salesforce Sales Cloud4,2871.13%Oracle Service Cloud vs Salesforce Sales Cloud
Lattice3,5320.93%Oracle Service Cloud vs Lattice
SugarCRM3,3750.89%Oracle Service Cloud vs SugarCRM
Verloop3,3120.87%Oracle Service Cloud vs Verloop
ONTRAPORT2,8230.74%Oracle Service Cloud vs ONTRAPORT
Five92,7080.71%Oracle Service Cloud vs Five9
Sage CRM2,4830.65%Oracle Service Cloud vs Sage CRM
Zendesk Sell2,0680.54%Oracle Service Cloud vs Zendesk Sell
LeadDyno1,4880.39%Oracle Service Cloud vs LeadDyno
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Popular Comparisons

Top Competitors and Alternatives of Oracle Service Cloud

The top three of Oracle Service Cloud’s competitors in the Sales Force Automation category are Salesforce CRM with 30.57%, ActiveCampaign with 14.80%, Pardot with 8.17% market share.

Oracle Service Cloud vs Salesforce CRM

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Oracle Service Cloud vs ActiveCampaign

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Oracle Service Cloud vs Pardot

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Oracle Service Cloud vs Leadfeeder

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Oracle Service Cloud vs Marketo

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Oracle Service Cloud vs QuickBase

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Oracle Service Cloud vs NetSuite

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Oracle Service Cloud vs Pipedrive

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Customers of Oracle Service Cloud

Around the world in 2025, over 671 companies have started using Oracle Service Cloud as Sales Force Automation tool.

CustomersEmployee RangeCityRegionCountrySocial Links
University Of Western Australia5,000 - 9,999CrawleyWestern AustraliaAustralia
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Western Digital10,000+San JoseCaliforniaUnited States
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ScriptPro500 - 999MissionKansasUnited States
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Huawei Technologies10,000+ShenzhenGuangdongPeople's Republic of China
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General Electric10,000+BostonMassachusettsUnited States
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Swisscom10,000+BernBernSwitzerland
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IBM10,000+ArmonkNew YorkUnited States
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MAXIMUS10,000+RestonVirginiaUnited States
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NEC10,000+TokyoTokyoJapan
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Nordstrom10,000+SeattleWashingtonUnited States
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Oracle Service Cloud Customers by Products and Services

The top three products and services offering customers that use Oracle Service Cloud for Sales Force Automation are Cloud Services (37), Digital Transformation (34), Data Analytics (22).

Customers

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Oracle Service Cloud Customers by Employee Size

The majority of Oracle Service Cloud's customers for the sales-force-automation category fall in the company size of 10,000+ employees (205 companies), 1,000 - 4,999 employees (146 companies), 5,000 - 9,999 employees (110 companies).

Employee Size

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Oracle Service Cloud Customers by Geography

The top three geographies of Oracle Service Cloud for sales-force-automation are the United States with 367(64.96%), United Kingdom with 60(10.62%), Australia with 36(6.37%) customers respectively.

Customers

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Employees of Oracle Service Cloud

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Also see other Products/Services by Oracle Service Cloud in:

Contact Center
Communication
Sales Force Automation
Customer Experience

FAQ

Find answers to the most often asked questions by users.

Who are the top Oracle Service Cloud competitors?

Oracle Service Cloud’s Top competitors in the sales-force-automation category are Salesforce CRM, ActiveCampaign, Pardot. You can view a full list of Oracle Service Cloud competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Oracle Service Cloud and 40,000 other technologies on the internet. You can also compare Oracle Service Cloud and its feature with top competitors here : Oracle Service Cloud vs Salesforce CRM Oracle Service Cloud vs ActiveCampaign Oracle Service Cloud vs Pardot.

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What is Oracle Service Cloud customer distribution based on company size?

The majority of Oracle Service Cloud’s customers for the sales-force-automation category fall in the company size of 10,000+ employees (205 companies). You can view a distribution chart of Oracle Service Cloud customers by company size here.

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What is Oracle Service Cloud market share in the sales-force-automation?

Oracle Service Cloud has market share of 0.18% in sales-force-automation market. Oracle Service Cloud competes with 149 competitor tools in sales-force-automation category. The top alternatives for Oracle Service Cloud sales-force-automation tool are Salesforce CRM with 30.57%, ActiveCampaign with 14.80%, Pardot with 8.17% market share.

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What are the top countries that use Oracle Service Cloud?

Around the world in 2025, over 671 companies have started using Oracle Service Cloud as sales-force-automation tool. Companies using Oracle Service Cloud for sales-force-automation are majorly from United States with 367 customers. 64.96% of Oracle Service Cloud customers are from the United States. Other top countries using Oracle Service Cloud are United Kingdom and Australia with 60(10.62%) and 36(6.37%) customers respectively.

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What are the top industries that use Oracle Service Cloud?

Top industries that use Oracle Service Cloud for sales-force-automation are Cloud Services (37), Digital Transformation (34), Data Analytics (22).

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Oracle Service Cloud - Market Share, Competitor Insights in Sales Force Automation

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