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Oracle Service Cloud

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Service Cloud combines web, social, and contact center experiences for a unified, cross-channel service solution in the Oracle Cloud.

Sales Force Automation
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Market Share of Oracle Service Cloud

Current Customer(s)

678

Market Share (Est.)

0.18%

Ranking

#28

Top Competitors and Alternatives of Oracle Service Cloud

The top three of Oracle Service Cloud’s competitors in the Sales Force Automation category are Salesforce CRM with 30.54%, ActiveCampaign with 14.74%, Pardot with 8.17% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Salesforce CRM11632230.54%Oracle Service Cloud vs Salesforce CRM
ActiveCampaign5614114.74%Oracle Service Cloud vs ActiveCampaign
Pardot311168.17%Oracle Service Cloud vs Pardot
Leadfeeder277747.29%Oracle Service Cloud vs Leadfeeder
Marketo238876.27%Oracle Service Cloud vs Marketo
QuickBase221695.82%Oracle Service Cloud vs QuickBase
NetSuite187444.92%Oracle Service Cloud vs NetSuite
Pipedrive142483.74%Oracle Service Cloud vs Pipedrive
Infusionsoft137903.62%Oracle Service Cloud vs Infusionsoft
Salesforce App Exchange48241.27%Oracle Service Cloud vs Salesforce App Exchange
SalesLoft45291.19%Oracle Service Cloud vs SalesLoft
Salesforce Sales Cloud44021.16%Oracle Service Cloud vs Salesforce Sales Cloud
Lattice35240.93%Oracle Service Cloud vs Lattice
Verloop33790.89%Oracle Service Cloud vs Verloop
SugarCRM33750.89%Oracle Service Cloud vs SugarCRM
ONTRAPORT28250.74%Oracle Service Cloud vs ONTRAPORT
Five927150.71%Oracle Service Cloud vs Five9
Sage CRM24780.65%Oracle Service Cloud vs Sage CRM
Zendesk Sell23320.61%Oracle Service Cloud vs Zendesk Sell
LeadDyno14850.39%Oracle Service Cloud vs LeadDyno
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Popular Comparisons

Top Competitors and Alternatives of Oracle Service Cloud

The top three of Oracle Service Cloud’s competitors in the Sales Force Automation category are Salesforce CRM with 30.54%, ActiveCampaign with 14.74%, Pardot with 8.17% market share.

Oracle Service Cloud vs Salesforce CRM

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Oracle Service Cloud vs ActiveCampaign

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Oracle Service Cloud vs Pardot

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Oracle Service Cloud vs Leadfeeder

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Oracle Service Cloud vs Marketo

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Oracle Service Cloud vs QuickBase

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Oracle Service Cloud vs NetSuite

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Oracle Service Cloud vs Pipedrive

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Customers of Oracle Service Cloud

Around the world in 2025, over 678 companies have started using Oracle Service Cloud as Sales Force Automation tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Vodafone10,000+NewburyEnglandUnited Kingdom
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NN Group10,000+The HagueSouth HollandNetherlands
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Amdocs10,000+ChesterfieldMissouriUnited States
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Lululemon Athletica10,000+VancouverBritish ColumbiaCanada
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TELUS10,000+VancouverBritish ColumbiaCanada
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Mastercard10,000+PurchaseNew YorkUnited States
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Infosys10,000+BengaluruKarnatakaIndia
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DHL10,000+BonnNorth Rhine-WestphaliaGermany
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UnitedHealth Group10,000+Minnetonka MillsMinnesotaUnited States
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H&R Block10,000+Kansas CityMissouriUnited States
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Oracle Service Cloud Customers by Products and Services

The top three products and services offering customers that use Oracle Service Cloud for Sales Force Automation are Cloud Services (38), Digital Transformation (34), Cybersecurity (23).

Customers

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Oracle Service Cloud Customers by Employee Size

The majority of Oracle Service Cloud's customers for the sales-force-automation category fall in the company size of 10,000+ employees (208 companies), 1,000 - 4,999 employees (150 companies), 5,000 - 9,999 employees (110 companies).

Employee Size

Oracle Service Cloud Customers by Geography

The top three geographies of Oracle Service Cloud for sales-force-automation are the United States with 372(65.03%), United Kingdom with 61(10.66%), Australia with 36(6.29%) customers respectively.

Customers

Employees of Oracle Service Cloud

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Also see other Products/Services by Oracle Service Cloud in:

Contact Center
Customer Experience
Communication
Sales Force Automation

FAQ

Find answers to the most often asked questions by users.

Who are the top Oracle Service Cloud competitors?

Oracle Service Cloud’s Top competitors in the sales-force-automation category are Salesforce CRM, ActiveCampaign, Pardot. You can view a full list of Oracle Service Cloud competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Oracle Service Cloud and 40,000 other technologies on the internet. You can also compare Oracle Service Cloud and its feature with top competitors here : Oracle Service Cloud vs Salesforce CRM Oracle Service Cloud vs ActiveCampaign Oracle Service Cloud vs Pardot.

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What is Oracle Service Cloud customer distribution based on company size?

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What is Oracle Service Cloud market share in the sales-force-automation?

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What are the top countries that use Oracle Service Cloud?

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What are the top industries that use Oracle Service Cloud?

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