Question 1

What are the different markets in which
        Bright Pattern and
        CallFire compete against each other?

Accepted Answer

Bright Pattern and
        CallFire compete against each other in
        the Contact Center, Interactive Voice Response (IVR), Auto Dialer, Call Tracking, Campaign Management.

Question 2

How does the market share of
        Bright Pattern
        and CallFire compare in the
        Interactive Voice Response (IVR) market?

Accepted Answer

In the Interactive Voice Response (IVR) market,
        Bright Pattern has a
        0.07%
        market share in comparison to
        CallFire’s
        0.06%.
        Since it has a better market share coverage,
        Bright Pattern holds the
        12th
        spot in 6sense's Market Share Ranking Index for
        the Interactive Voice Response (IVR) category, while
        CallFire holds the
        13th spot.

Question 3

How many customers are acquired by
        Bright Pattern and
        CallFire in the
        Interactive Voice Response (IVR) segment?

Accepted Answer

Bright Pattern has
        149 customers and
        CallFire has
        124 customers in the
        Interactive Voice Response (IVR)
        segment. Bright Pattern has
        25 more customers than
        CallFire in this category.

Question 4

What are the countries in which
        Bright Pattern and
        CallFire has more customers?

Accepted Answer

Bright Pattern has more customers in United States, Chile and India.
CallFire has more customers in United States, Canada and South Africa.

Bright Pattern Vs CallFire : In-Depth Comparison

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Comparing the customer bases of Bright Pattern and CallFire

Comparing the market share of Bright Pattern and CallFire

Compare Bright Pattern vs CallFire customers by geography

Customer Movements for this month

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