Question 1

What are the different markets in which
        Zendesk and
        Quiq Messaging compete against each other?

Accepted Answer

Zendesk and
        Quiq Messaging compete against each other in
        the Customer Experience, Instant Messaging And Chat, Contact Center, Interactive Voice Response (IVR), Knowledge Management.

Question 2

How does the market share of
        Zendesk
        and Quiq Messaging compare in the
        Instant Messaging And Chat market?

Accepted Answer

In the Instant Messaging And Chat market,
        Zendesk has a
        2.64%
        market share in comparison to
        Quiq Messaging’s
        0.00%.
        Since it has a better market share coverage,
        Zendesk holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Instant Messaging And Chat category, while
        Quiq Messaging holds the
        112nd spot.

Question 3

How many customers are acquired by
        Zendesk and
        Quiq Messaging in the
        Instant Messaging And Chat segment?

Accepted Answer

Zendesk has
        164,579 customers and
        Quiq Messaging has
        3 customers in the
        Instant Messaging And Chat
        segment. Zendesk has
        164576 more customers than
        Quiq Messaging in this category.

Question 4

What are the countries in which
        Zendesk and
        Quiq Messaging has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
Quiq Messaging has more customers in and United States.

Zendesk Vs Quiq Messaging : In-Depth Comparison

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Comparing the customer bases of Zendesk and Quiq Messaging

Comparing the market share of Zendesk and Quiq Messaging

Compare Zendesk vs Quiq Messaging customers by geography

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