Not sure if Zendesk, or LiveHelp is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where Zendesk and LiveHelp compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Zendesk vs LiveHelp customers by industry, by geography and by buying patterns.
Zendesk competes with other products in the Contact Center, Customer Experience, Interactive Voice Response (IVR), Knowledge Management categories. It has a 2.63% market share in the Instant Messaging And Chat category, and Zendesk has 163,257 customers in 10 countries.
LiveHelp competes with other products in the Project Collaboration, Instant Messaging And Chat, Customer Engagement, Live Chat categories. It has a 0.00% market share in the Instant Messaging And Chat category, and LiveHelp has 50 customers in 9 countries.
Categories where Zendesk and LiveHelp compete
Zendesk
Comparing the customer bases of Zendesk and LiveHelp, we can see that Zendesk has 163,257 customer(s), while LiveHelp has 50 customer(s). In the Instant Messaging And Chat category, with 163,257 customer(s) Zendesk stands at 4th place by ranking, while LiveHelp with 50 customer(s), is at the 79th place.
Zendesk
4th
163,257 Customer
LiveHelp
79th
50 Customer
Zendesk has a 2.63% market share in the Instant Messaging And Chat category, while LiveHelp has a 0.00% market share in the same space.
Comparing Zendesk and LiveHelp customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while LiveHelp has more customers in United States.
Zendesk
LiveHelp
Gain actionable insights about the buying patterns of Zendesk vs LiveHelp’s target audience.
Zendesk
New
1,687 Customer
Lost
2,278 Customer
LiveHelp
Find answers to the most often asked questions by users.
What are the different markets in which Zendesk and LiveHelp compete against each other?
Zendesk and LiveHelp compete against each other in the Instant Messaging And Chat, Contact Center, Customer Engagement, Customer Experience, Interactive Voice Response (IVR).
How does the market share of Zendesk and LiveHelp compare in the Instant Messaging And Chat market?
In the Instant Messaging And Chat market, Zendesk has a 2.63% market share in comparison to LiveHelp’s 0.00%. Since it has a better market share coverage, Zendesk holds the 4th spot in 6sense's Market Share Ranking Index for the Instant Messaging And Chat category, while LiveHelp holds the 79th spot.
How many customers are acquired by Zendesk and LiveHelp in the Instant Messaging And Chat segment?
Zendesk has 163,257 customers and LiveHelp has 50 customers in the Instant Messaging And Chat segment. Zendesk has 163207 more customers than LiveHelp in this category.
What are the countries in which Zendesk and LiveHelp has more customers?
Zendesk has more customers in
United States, United Kingdom and Australia.
LiveHelp
has more customers in United States, Italy and Canada.
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Zendesk vs LiveHelp: Instant Messaging And Chat Comparison
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