Not sure if Zendesk, or Jive is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where Zendesk and Jive compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Zendesk vs Jive customers by industry, by geography and by buying patterns.
Zendesk competes with other products in the Contact Center, Customer Experience, Interactive Voice Response (IVR) categories. It has a 2.63% market share in the Instant Messaging And Chat category, and Zendesk has 163,257 customers in 10 countries.
Jive competes with other products in the Project Collaboration, Instant Messaging And Chat, Knowledge Management, Communication, Employee Engagement categories. It has a 0.02% market share in the Instant Messaging And Chat category, and Jive has 1,186 customers in 10 countries.
Categories where Zendesk and Jive compete
Zendesk
Comparing the customer bases of Zendesk and Jive, we can see that Zendesk has 163,257 customer(s), while Jive has 1,186 customer(s). In the Instant Messaging And Chat category, with 163,257 customer(s) Zendesk stands at 4th place by ranking, while Jive with 1,186 customer(s), is at the 39th place.
Zendesk
4th
163,257 Customer
Jive
39th
1,186 Customer
Zendesk has a 2.63% market share in the Instant Messaging And Chat category, while Jive has a 0.02% market share in the same space.
Comparing Zendesk and Jive customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while Jive has more customers in United States.
Zendesk
Jive
Gain actionable insights about the buying patterns of Zendesk vs Jive’s target audience.
Zendesk
New
1,687 Customer
Lost
2,278 Customer
Jive
New
0 Customer
Lost
6 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Zendesk and Jive compete against each other?
Zendesk and Jive compete against each other in the Instant Messaging And Chat, Knowledge Management, Communication, Contact Center, Customer Experience.
How does the market share of Zendesk and Jive compare in the Instant Messaging And Chat market?
In the Instant Messaging And Chat market, Zendesk has a 2.63% market share in comparison to Jive’s 0.02%. Since it has a better market share coverage, Zendesk holds the 4th spot in 6sense's Market Share Ranking Index for the Instant Messaging And Chat category, while Jive holds the 39th spot.
How many customers are acquired by Zendesk and Jive in the Instant Messaging And Chat segment?
Zendesk has 163,257 customers and Jive has 1,186 customers in the Instant Messaging And Chat segment. Zendesk has 162071 more customers than Jive in this category.
What are the countries in which Zendesk and Jive has more customers?
Zendesk has more customers in
United States, United Kingdom and Australia.
Jive
has more customers in United States, United Kingdom and Canada.
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Zendesk vs Jive: Instant Messaging And Chat Comparison
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