Not sure if Zendesk, or HipChat is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where Zendesk and HipChat compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Zendesk vs HipChat customers by industry, by geography and by buying patterns.
Zendesk competes with other products in the Contact Center, Customer Experience, Interactive Voice Response (IVR), Knowledge Management categories. It has a 2.63% market share in the Instant Messaging And Chat category, and Zendesk has 163,257 customers in 10 countries.
HipChat competes with other products in the Project Collaboration, Instant Messaging And Chat, Communication, File Sharing, Online Meetings, Web And Video Conferencing categories. It has a 0.01% market share in the Instant Messaging And Chat category, and HipChat has 785 customers in 10 countries.
Categories where Zendesk and HipChat compete
Zendesk
Comparing the customer bases of Zendesk and HipChat, we can see that Zendesk has 163,257 customer(s), while HipChat has 785 customer(s). In the Instant Messaging And Chat category, with 163,257 customer(s) Zendesk stands at 4th place by ranking, while HipChat with 785 customer(s), is at the 49th place.
Zendesk
4th
163,257 Customer
HipChat
49th
785 Customer
Zendesk has a 2.63% market share in the Instant Messaging And Chat category, while HipChat has a 0.01% market share in the same space.
Comparing Zendesk and HipChat customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while HipChat has more customers in United States.
Zendesk
HipChat
Gain actionable insights about the buying patterns of Zendesk vs HipChat’s target audience.
Zendesk
New
1,687 Customer
Lost
2,278 Customer
HipChat
New
10 Customer
Lost
2 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Zendesk and HipChat compete against each other?
Zendesk and HipChat compete against each other in the Instant Messaging And Chat, Communication, Contact Center, Customer Experience, File Sharing.
How does the market share of Zendesk and HipChat compare in the Instant Messaging And Chat market?
In the Instant Messaging And Chat market, Zendesk has a 2.63% market share in comparison to HipChat’s 0.01%. Since it has a better market share coverage, Zendesk holds the 4th spot in 6sense's Market Share Ranking Index for the Instant Messaging And Chat category, while HipChat holds the 49th spot.
How many customers are acquired by Zendesk and HipChat in the Instant Messaging And Chat segment?
Zendesk has 163,257 customers and HipChat has 785 customers in the Instant Messaging And Chat segment. Zendesk has 162472 more customers than HipChat in this category.
What are the countries in which Zendesk and HipChat has more customers?
Zendesk has more customers in
United States, United Kingdom and Australia.
HipChat
has more customers in United States, United Kingdom and Canada.
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Zendesk vs HipChat: Instant Messaging And Chat Comparison
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